Best Social Commerce Platforms for WooCommerce

SleekFlow is an advanced omnichannel conversational AI platform designed to drive customer conversions, focused on meeting the needs of large enterprises. Our solution serves more than 2,000 global brands across six regions, with offices in strategic markets. At SleekFlow, we revolutionize customer communication by providing a comprehensive, AI-native platform that integrates key messaging tools—like WhatsApp, Instagram, live chat, and others—into a seamless, tailored customer experience. By blending AI and human interactions, we enable businesses to engage customers in meaningful ways, boosting conversion and satisfaction. From sales and marketing teams to customer support, our platform optimizes business workflows by leveraging AI to automate repetitive tasks and enhance customer interactions. This intelligent approach delivers outstanding support, empowering businesses to grow and scale efficiently. Headquartered in Singapore, SleekFlow operates in Hong Kong, Malaysia, Indonesia, Brazil, and the UAE. In August 2024, the company raised $7M USD in a Series A+ funding round, led by Atinum Investment, with participation from existing investors (AEF Greater Bay Area Fund, managed by Gobi Partners GBA and Transcend Capital Partners) and new investor Moses Tsang (Former General Partner at Goldman Sachs Group and Chairman of Goldman Sachs (Asia) LLC).

Confer With, a video commerce platform, allows your team to offer real-time advice to customers on what they should buy. It's a great way to increase sales and customer loyalty by offering personalized online shopping experiences. Live video shopping allows you to engage with customers and upsell, cross-sell, or even add promotions to their baskets. Confer With combines live video and your eCommerce platform to give you access to your entire product catalogue. This allows you to make your products shoppable in one to one video calls. You can share product images and video demos on the platform. It allows you to curate your recommendations and makes it easy for customers to shop with.

Caast offers a cutting-edge digital animation solution designed to seamlessly integrate with your eCommerce platform. With just a single click, users can engage with an intuitive interface that enables them to view casts on both mobile devices and desktop computers. During live broadcasts, participants can pose their inquiries directly, with their questions being automatically highlighted or moderated for clarity. Furthermore, they have the ability to revisit reruns, easily finding responses to their previous questions. By clicking on a specific question, users are directed straight to the corresponding moment in the show. This fully customizable widget enhances the overall customer experience, making interactions more efficient and engaging. Additionally, the integration of such a feature not only boosts user satisfaction but also encourages further exploration of your offerings.

Alhena AI is an advanced AI-powered platform designed to boost both customer service and sales for eCommerce businesses. It provides an AI-driven shopping assistant that offers personalized recommendations and automates key customer support tasks like returns, tracking, and FAQ responses. The platform integrates easily with popular eCommerce platforms such as Shopify and WooCommerce, and uses AI to analyze customer data and improve the accuracy and effectiveness of responses. Alhena AI helps businesses reduce costs, improve efficiency, and drive conversions while maintaining consistent, human-like interactions across all customer touchpoints.

TikTok Shop offers a highly personalized and seamlessly integrated shopping platform, enabling sellers to genuinely engage with creators and their audiences to foster meaningful shopping interactions. By merging entertainment with commerce through authentic, relatable content, it ignites inspiration that often leads to purchases. TikTok creators provide a unique perspective on the shopping experience, allowing brands to cultivate trust as they showcase products in an engaging manner. This platform empowers brands to forge enduring connections with a rapidly growing community of users who are already discussing their products on TikTok. The experience is convenient and reliable, starting from the For You Page all the way to secure checkout, order management, and customer support. A reduction in friction during the purchasing process results in more satisfied customers. Regardless of your business size, TikTok Shop offers extensive support, including everything from logistics to post-sale management, ensuring that you have all the essential tools at your disposal to expand your business successfully. Each interaction is designed to enhance the overall shopping experience, making it not just a transaction but a memorable event.

Duel has created an innovative approach and technology that empowers purpose-driven brands to foster organic growth through advocacy and word of mouth. With a dedication to partnering with brands that prioritize societal and environmental well-being over mere profit, Duel seeks to clarify the complexities of word-of-mouth marketing while diminishing dependency on digital ads and other fleeting marketing strategies to cultivate movements and achieve sustainable growth. The cornerstone of Duel's offerings is its Brand Advocacy Platform, specifically designed to enhance organic growth and customer retention for brands that evoke strong passion among their audiences. This platform allows brands to effectively manage relationships with a multitude of advocates through tailored Advocacy Programs aimed at engagement, retention, and generating word-of-mouth sales. By integrating a variety of advocacy tools—such as brand challenges, user-generated content, referrals, loyalty programs, affiliate marketing, and surveys—within a single platform, brands can create vibrant customer membership communities and exclusive VIP programs featuring tiered statuses, targeted groups, and segmentation strategies. Furthermore, this comprehensive approach not only amplifies brand visibility but also fosters a sense of belonging among advocates, ultimately driving deeper connections and loyalty.