Best SaaS Management Software for Zoom Phone

Freshservice is the right choice if you are looking for an IT service desk solution with simplicity. Freshservice is an easy-to-use ITIL service desk from Freshworks that helps businesses modernize IT and other business functions without the complexity and cost. Freshservice provides everything teams need to manage proactive IT services, including asset management, ticketing, configuration management, enhanced impact analysis, robust incident management functions, and more.

BetterCloud is the market leader for SaaS Operations, enabling IT professionals to transform their employee experience, maximize operational efficiency, and centralize data protection. With no-code automation enabling zero touch workflows, thousands of forward-thinking organizations like HelloFresh, Oscar Health and Square now rely on BetterCloud to automate processes and policies across their cloud application portfolio. With 10+ years experience pioneering the SaaS Operations movement, BetterCloud now serves the world’s largest community of SaaSOps experts. As host of Altitude, the industry’s leading SaaSOps event and publisher of The State of SaaSOps Report, the category’s definitive market research, BetterCloud is recognized by customers (G2) and leading analyst firms (Gartner and Forrester) as the market leader in SaaS Operations Management. Headquartered in New York City, with a product and engineering office in Atlanta, GA, as well as innovation hubs & remote talent across the U.S. BetterCloud is backed, among others, by some of the best technology investors including Vista Equity Partners, Warburg Pincus, Bain Capital, and Accel.

Torii is a SaaS platform for managing your SaaS business. It transforms how companies operate by creating an autonomous IT that allows IT to increase velocity and agility. Torii allows IT professionals to optimize and control SaaS costs and discover SaaS usage within their organizations. Torii provides instant visibility and control of all company-wide SaaS applications (cross G Suite, Okta and Dropbox), giving IT control over SaaS. Companies use Torii for: 1. Automated visibility of all SaaS app usage 2. SaaS apps waste and cost tracking 3. Automated, compliant employee on-boarding/off-boarding 4. SaaS License Management and Renewals Torii's customers include Pipedrive, Delivery Hero and Via.

Productiv is a data-driven platform designed for managing SaaS that enables you to streamline, strategize, secure, and maximize the benefits of your software portfolio. As SaaS becomes a vital component for businesses, the challenge of managing an ever-expanding array of applications can lead to increased complexity, higher costs, and heightened risks. With Productiv, you can achieve a consolidated view that enhances agility, reduces expenses, and supports strategic decision-making. This platform provides comprehensive insights into your SaaS ecosystem, allowing for better management of technology resources. By utilizing advanced automation and optimized workflows, you can save valuable time in handling your SaaS applications. Additionally, the platform enhances the security of your SaaS portfolio through improved visibility and automated processes. Collaboration among IT, Finance, and Business leaders within Productiv fosters a deeper understanding of application usage, boosts overall productivity, and helps in minimizing SaaS spending. This unified approach not only drives efficiency but also empowers organizations to navigate their software landscape more effectively.

Lumos serves as a company's internal AppStore, streamlining access requests, reviews, and license management through a self-service platform. By automating access requests, approvals, and provisioning, organizations can significantly reduce the number of support tickets they receive. This not only enhances visibility into all SaaS applications and associated spending but also facilitates the removal of unused licenses through automated workflows. As businesses expand their workforce and adapt to remote working conditions, the influx of help desk tickets related to app access and permission requests can become overwhelming. With Lumos, you can manage permissions and approve access durations directly within Slack, ensuring a smoother process. Prior to a new hire's start date, Lumos will alert their manager and assist in setting up all necessary applications for them. It’s important to recognize that not all employees require access to every application; therefore, Lumos allows you to customize the AppStore according to specific employee roles, helping to streamline operations and minimize potential complications. By implementing Lumos, organizations can enhance efficiency and focus on what truly matters—driving success.