Best SaaS Management Software for Zendesk

BetterCloud is the market leader for SaaS Operations, enabling IT professionals to transform their employee experience, maximize operational efficiency, and centralize data protection. With no-code automation enabling zero touch workflows, thousands of forward-thinking organizations like HelloFresh, Oscar Health and Square now rely on BetterCloud to automate processes and policies across their cloud application portfolio. With 10+ years experience pioneering the SaaS Operations movement, BetterCloud now serves the world’s largest community of SaaSOps experts. As host of Altitude, the industry’s leading SaaSOps event and publisher of The State of SaaSOps Report, the category’s definitive market research, BetterCloud is recognized by customers (G2) and leading analyst firms (Gartner and Forrester) as the market leader in SaaS Operations Management. Headquartered in New York City, with a product and engineering office in Atlanta, GA, as well as innovation hubs & remote talent across the U.S. BetterCloud is backed, among others, by some of the best technology investors including Vista Equity Partners, Warburg Pincus, Bain Capital, and Accel.

PagerDuty, Inc. (NYSE PD) is a leader for digital operations management. Organizations of all sizes rely on PagerDuty to deliver the best digital experience to their customers in an ever-on world. PagerDuty is used by teams to quickly identify and solve problems and to bring together the right people to prevent future ones. PagerDuty's 350+ integrations include Slack, Zoom and ServiceNow as well as Microsoft Teams, Salesforce and AWS. This allows teams to centralize their technology stack and get a holistic view on their operations. It also optimizes processes within their toolkits.

Torii is a SaaS platform for managing your SaaS business. It transforms how companies operate by creating an autonomous IT that allows IT to increase velocity and agility. Torii allows IT professionals to optimize and control SaaS costs and discover SaaS usage within their organizations. Torii provides instant visibility and control of all company-wide SaaS applications (cross G Suite, Okta and Dropbox), giving IT control over SaaS. Companies use Torii for: 1. Automated visibility of all SaaS app usage 2. SaaS apps waste and cost tracking 3. Automated, compliant employee on-boarding/off-boarding 4. SaaS License Management and Renewals Torii's customers include Pipedrive, Delivery Hero and Via.

All the best Microsoft 365 (formerly Office 365) management tools in one platform. CoreSuite gives you everything you need to automate, delegate, secure, and improve your company's productivity using Microsoft 365 (M365). M365 admin tasks can be distributed across multiple geographies and thousands of employees in enterprises. CoreSuite's single platform design makes it easy for admin tasks to be delegated, alerts to be automated and adoption facilitated. CoreSuite provides a single dashboard that allows users to seamlessly switch between tasks such as calculating chargebacks, preempting data breaches, onboarding new employees, and tracking long-term product adoption.

Builders should build. Quolum can take care of the rest. Quolum can do everything, from creating the best commercials to storing all your documents in one place. We store all your contracts together with the structured meta data such as vendor, renewal dates and cancellation window. All your SaaS can be purchased hassle-free. Modern software supports you in managing recurring expenses, cancelling product trials, and controlling spending. All invoices from vendors are automatically merged into one bill. We are loved by accountants for a reason. One dashboard for SaaS, including transactions details, purchases, and invoices. All SaaS purchases are covered by one bill. Invoices are automatically aggregated from vendors. A calendar of renewals, payments and payments helps you manage your cash flow.

LicenceOne allows you to manage employee access, prevent wasted expenditure, and detect software subscriptions. LicenceOne will save your company 30% on annual spending and give you control over your budget. Spend less time collecting invoices, or doing other tedious tasks that don't add any value. You can get more money in your budget. Map out your subprocessors to stop employees from sharing sensitive data without the legal assurances that you need. LicenceOne takes preventative measures to keep your data private and secure. We are available by email and chat every day during the week to assist you when things don't seem so simple. We analyze data to detect users, logins, renewal dates, billing cycles, and other information related to the software. Update your dashboard with any extra or missing information.

Hapstack is a simple SaaS management tool that will save you time, money and headaches. Hapstack offers the easiest way in the world to centralize and organise your SaaS. You'll have a single source for truth within minutes. Hapstack gives you full visibility of all your team's apps and how they are being used. This allows you to easily identify underutilized applications. You will be kept informed of upcoming notices and renewals with timely notifications. No more last minute scrambles and missed opportunities. Our Chrome or Edge browser extension allows you to track shadow IT, dormant seats, and app activity. Custom fields can be added to subscriptions to help you keep track of the most important information for your team. Keep your Hapstack and Google Workspace users in sync automatically. Keep all important subscription dates synchronized with your Google Calendar.

Software as a Service (SaaS), one of the fastest-growing areas of cloud computing, is in some cases expected to outpace infrastructure and platform services. Gartner projects strong growth in SaaS technologies to reach revenue figures of $85billion by 2019. This growth is 17.8 percent higher than previous years and accounts to a large portion of the public cloud revenues that will reach $278 billion in 2021. Despite the rapid adoption of SaaS, most enterprise IT departments do not know what SaaS applications are running in their environments and how they are being used. It's high time to get a grip on your SaaS usage. Flexera's software spend optimization solutions have helped clients save hundreds of millions of dollar. Now we're bringing that expertise into the rapidly-growing SaaS market.

Automation can be put to work for you using out-of-the box tools or support to build yours. Voleer's powerful automation tools and data centers work in conjunction with your technology to improve visibility and facilitate management of resources, security, governance, and more. You can start using automations right away to simplify your IT tasks and gain valuable insight about the systems you use, including Microsoft Teams, Azure and Microsoft 365. You can browse the Voleer Tools Showcase to see featured automations in categories such as productivity, cost optimization, security, and cost optimization. We are constantly adding new tools! Voleer tools are easy to launch. You don't need to know any programming. You can create an account to get started with the tools you need to automate your IT tasks.

Lumos is an internal AppStore for companies. You can speed up access requests, access reviews, or license management via self-service. Automated access requests, approvals, provisioning, and provisioning will reduce support tickets. Get visibility into your SaaS apps, spend, and more Automated workflows make it easy to remove unused licenses. You are hiring more employees than ever before and they work from anywhere. This means that you are being bombarded with helpdesk tickets asking for permissions and access to apps (and emails asking if they have seen their helpdesk ticket). You have. You can set permissions and approve access for a certain time period all within Slack! Lumos will notify the manager of a new hire and help them set-up all apps for that employee before they start. Each employee does not need to have access to all apps. Avoid headaches by customizing your AppStore according to employee roles.

Trelica's SaaS management platform provides IT teams with insight into which apps are being used and why. This allows them to make informed decisions about spending, data security, and privacy. You can partner with users to optimize and secure the apps that will allow your business to prosper, as well as weed out any unneeded SaaS usage. Automating application discovery and user engagement insights allows you to quickly see all aspects of your SaaS ecosystem. Track licenses, renewals, and spend for approved apps to manage your SaaS inventory. You can also offboard apps that are redundant or risky. Upgrade from Excel InfoSec surveys. To manage third-party applications, define your own seamless contract lifecycle. This will include onboarding and termination. Your SaaS management approach should be compliant with GDPR, the California Consumer Privacy Act, and applicable across all areas of your business.

Large organizations need a new way to manage SaaS. This will help them reduce risk, maximize budgets, and implement unified Governance. SaaS apps are becoming increasingly ubiquitous within organizations, and IT is losing control of them. This complex ecosystem of decentralized IT is led by business units. It is called 'underground digitization'. Here, various IT solutions are implemented to improve efficiency. It is a systemic shift that has yet to be understood and managed. It poses major risks to companies (GDPR and security, to name a few), and must be managed and addressed. To accelerate their digitalization, all large organizations will need to deal with this decentralization. Beamy monitors and continuously detects all SaaS applications within your organization. Visualize your SaaS stack, understand shadow IT risks, streamline decision-making, and get the most out of it.

Discover and visualize SaaS applications, streamline all provisioning and IT operations, and conquer the shadow IT, while gaining valuable insight into SaaS expenses and optimizing where it matters. With just a few mouse clicks, you can simplify, optimize, and secure SaaS management and device management. Visualize devices, monitor their statuses and manage the lifecycle. You can choose the right equipment for your team and streamline delivery logistics. Choose from a wide range of popular SaaS Integrations to simplify your workflows. Eliminate the need to switch between different SaaS consoles. Josys integrates popular SaaS applications to streamline your workflows and enable operational efficiency like never before. This results in streamlined processes, reduced errors and manual tasks, and improved workflow fluidity between apps.