Best SaaS Management Software for Microsoft Entra ID

Freshservice is the right choice if you are looking for an IT service desk solution with simplicity. Freshservice is an easy-to-use ITIL service desk from Freshworks that helps businesses modernize IT and other business functions without the complexity and cost. Freshservice provides everything teams need to manage proactive IT services, including asset management, ticketing, configuration management, enhanced impact analysis, robust incident management functions, and more.

BetterCloud is the market leader for SaaS Operations, enabling IT professionals to transform their employee experience, maximize operational efficiency, and centralize data protection. With no-code automation enabling zero touch workflows, thousands of forward-thinking organizations like HelloFresh, Oscar Health and Square now rely on BetterCloud to automate processes and policies across their cloud application portfolio. With 10+ years experience pioneering the SaaS Operations movement, BetterCloud now serves the world’s largest community of SaaSOps experts. As host of Altitude, the industry’s leading SaaSOps event and publisher of The State of SaaSOps Report, the category’s definitive market research, BetterCloud is recognized by customers (G2) and leading analyst firms (Gartner and Forrester) as the market leader in SaaS Operations Management. Headquartered in New York City, with a product and engineering office in Atlanta, GA, as well as innovation hubs & remote talent across the U.S. BetterCloud is backed, among others, by some of the best technology investors including Vista Equity Partners, Warburg Pincus, Bain Capital, and Accel.

CloudEagle.ai is an AI-driven SaaS Management, Security, and Identity Governance platform built for enterprises that need complete control over their SaaS and AI ecosystem. From shadow IT discovery to automated access governance, CloudEagle gives IT, Security, Finance, and Procurement teams one unified platform to manage, secure, and optimize hundreds of applications.

Qualer is a cloud-based asset and service management platform that supports, enables, and perfects your asset maintenance and calibration. With Qualer, you'll have complete transparency and seamless collaboration between your organization and service providers, both internal and external. Qualer acts as an ecosystem for asset lifecycle and service event management that provides clarity and accountability, enhancing asset management and compliance no matter where you are.

It's here. IT intelligence for all of us. Genuity is the only cloud-based platform that allows you to manage and monitor your entire IT portfolio. Only $29.99 per month, take your IT to the next level. The market for IT has thrived in the obstructing of market transparency, even in today's digital age. Genuity believes the world is ready to find an alternative. Reduce the time spent researching pricing and answering questions. All members of your team will have more time and money to spend on the tasks that are important. Eliminate unnecessary costs like auto-renew clauses and complicated cancellation terms. Enterprise-grade software and a network of IT professionals will give you greater control over your entire IT portfolio.

Primo serves as a comprehensive IT operations platform empowered by artificial intelligence, enabling organizations to efficiently purchase, monitor, secure, and manage company devices and software through a unified, centralized interface. By integrating identity management, mobile device management (MDM), endpoint detection and response, software as a service (SaaS) management, and global hardware procurement, it eliminates the need for teams to handle multiple disjointed tools. This allows IT departments to implement security protocols, deploy applications and updates, and address issues across macOS, Windows, and Linux systems seamlessly. Additionally, it facilitates large-scale zero-touch deployments while ensuring that identity and access workflows remain aligned with HR data for streamlined onboarding, offboarding, and permission adjustments. Furthermore, with integration capabilities for over 60 HR and email systems, it maintains a cohesive source of truth for both users and devices, while also offering real-time compliance tracking and activity logs. The platform enhances security through role-based access, single sign-on, and AI-driven automation, ultimately reducing manual tasks and bolstering overall security measures across the organization.

Enhanced reporting features like scheduling, exporting, customizable reports, and sophisticated filters are available. This solution serves as a comprehensive tool for overseeing your entire Office 365 ecosystem. Execute intricate tasks effortlessly with just a few clicks through a user-friendly web interface. There’s no need for manual updates, as the product automatically refreshes to the latest version. The integrated auto-update feature guarantees that the software remains current with the latest security measures and functionalities. Gain a comprehensive overview of your Office 365 setup, including detailed statistics on users, licenses, groups, mailboxes, and sites. Track adoption rates, strategize training initiatives, and present meaningful insights to your management team. Uncover patterns in usage, monitor activity fluctuations, daily login statistics, and document sharing behaviors. Stay updated on activity levels, identify which users are most engaged, recognize the leading activities, and note any unsuccessful attempts. With these insights, you can make informed decisions to optimize your Office 365 environment.

Leverage automation effectively with ready-to-use tools or get assistance in developing your own solutions. Voleer’s robust data centers and advanced automation resources integrate seamlessly with your existing technology to boost visibility and improve the management of resources, security, data governance, and more. You can start implementing pre-built automations in just a few minutes, allowing you to optimize your IT operations and gain critical insights into your current systems, including platforms like Microsoft Teams, Azure, Microsoft 365, Zendesk, and others! Explore the Voleer Tools Showcase to discover highlighted automations across different categories such as security, cost efficiency, and productivity. With frequent updates, new tools are continually being added to enhance your experience! No coding skills are required to begin utilizing Voleer tools, making the onboarding process simple and fast. Just sign up for an account, and you’ll be all set to use these pre-configured tools for automating essential IT functions efficiently. Remember, the ease of use is designed to empower your team and improve overall productivity.

Discover all cloud and SaaS assets in your organization within minutes. Take control of your supply chains, eliminate shadow IT and reduce SaaS sprawl. Nudge Security can discover, inventory, and monitor continuously every cloud and SaaS accounts that employees have created in just minutes. No endpoint agents or browser extensions are required. With insights into each provider's risk, compliance, and security programs, you can accelerate security reviews to match adoption rates of SaaS. You can gain visibility into the SaaS supply chains to determine if you are within the blast radius of an incident. Engaging your workforce is the only way to manage SaaS Security at scale. Deliver security cues that are based on behavioral science to encourage employees to make better decisions and adopt better behaviors.

Lumos serves as a company's internal AppStore, streamlining access requests, reviews, and license management through a self-service platform. By automating access requests, approvals, and provisioning, organizations can significantly reduce the number of support tickets they receive. This not only enhances visibility into all SaaS applications and associated spending but also facilitates the removal of unused licenses through automated workflows. As businesses expand their workforce and adapt to remote working conditions, the influx of help desk tickets related to app access and permission requests can become overwhelming. With Lumos, you can manage permissions and approve access durations directly within Slack, ensuring a smoother process. Prior to a new hire's start date, Lumos will alert their manager and assist in setting up all necessary applications for them. It’s important to recognize that not all employees require access to every application; therefore, Lumos allows you to customize the AppStore according to specific employee roles, helping to streamline operations and minimize potential complications. By implementing Lumos, organizations can enhance efficiency and focus on what truly matters—driving success.

Your Active Directory (AD) or Azure Active Directory (Azure AD) holds essential user identities that are critical for maintaining seamless business operations. The corruption of your Active Directory, whether due to harmful actions like cyberattacks and malware or errors such as accidental deletions and misconfigurations, can severely disrupt your business and lead to expensive downtime that may extend for hours, days, or even weeks. To address these challenges, Cayosoft Guardian was developed to simplify the security of hybrid Active Directory by integrating threat detection, monitoring, and recovery into one all-encompassing solution. This tool continuously observes directories and services, enabling you to identify suspicious changes and swiftly revert any unwanted modifications made to both objects and settings. It operates across on-premises AD, hybrid AD, Azure AD, Office 365, Microsoft Teams, and Exchange Online, all managed from Cayosoft Guardian’s singular, cohesive console. With this capability, businesses can enhance their resilience against potential disruptions and maintain operational continuity more effectively.