Best RMM Software for CrowdStrike Falcon

NinjaOne stands out as a premier Remote Monitoring and Management (RMM) solution tailored for Managed Service Providers (MSPs) and IT departments. The platform enables comprehensive oversight of endpoints, networks, and servers from a single interface. Its automated workflows streamline tasks related to device upkeep and software updates. With multi-tenant dashboards, users can effortlessly oversee multiple clients simultaneously. NinjaOne accommodates both proactive and reactive approaches to IT management. Its sophisticated reporting features highlight IT performance metrics and overall value. Designed specifically for IT service providers, NinjaOne facilitates efficient management of diverse environments.

Splashtop Autonomous Endpoint Management (AEM) empowers IT departments to oversee and control Windows and Mac devices proactively through a centralized interface. - Customizable notifications: Monitor system health, software installations, memory consumption, and more via the web dashboard or email alerts, featuring intelligent actions for automatic resolutions. - Command execution and scheduling: Execute or plan commands, scripts, system reboots, and mass deployments across numerous endpoints simultaneously. - Asset reporting: Access, compare, and export hardware and software data snapshots for auditing and compliance purposes. - Integrated dashboard: Track alerts, tasks, security threats, and update statuses all in one convenient location. - Automated patching and protection: Streamline OS and third-party updates, as well as incorporate antivirus or endpoint detection and response solutions. - Remote connectivity: Gain unattended access to Windows, Mac, Linux machines, servers, and virtual machines. Discover how Splashtop AEM stands out as a cost-effective remote monitoring and management solution by taking advantage of a free trial or arranging a demonstration.

Nizlo serves as a cloud-based platform for remote monitoring and management, catering to managed service providers and internal IT departments. It consolidates various aspects such as customer management, site organization, endpoint inventory, system health, alert notifications, patch statuses, remote support workflows, scripts, automation features, comprehensive reports, and technician activity tracking into a single interface. Currently, native agents are compatible with both Windows and macOS, while support for Linux is on the horizon. The Core package is available starting at $59 per month, which includes unlimited RMM endpoints and access for one technician. Both the Core and Scale packages offer a 14-day trial period without requiring a credit card, allowing users to explore the features. Nizlo is ideal for teams seeking to assess an RMM solution through a structured pilot program on designated, noncritical endpoints, ensuring a smooth evaluation process before full implementation. This approach not only streamlines management but also enhances operational efficiency for IT teams.

SuperIT is an autonomous AI support agent designed to help IT teams and MSPs resolve tickets instead of simply triaging or summarizing them. The platform installs a specialized RMM agent across devices and combines real-time telemetry with cloud integrations to build a live digital twin of the customer environment. It then compares the current state of systems against learned standards, historical ticket patterns, knowledge base content, and reusable skills to determine how issues should be fixed. SuperIT can act through approved integrations to investigate problems, run diagnostics, resolve incidents, follow up with users, update PSA records, and escalate with full context when human judgment is needed. It connects with tools such as ConnectWise, Autotask, HaloPSA, Microsoft 365, Entra ID, Intune, Defender, Datto, Veeam, NinjaOne, SentinelOne, CrowdStrike, Okta, Google Workspace, and many others. The platform is built with safety controls including read-only pilot modes, permission mirroring, approval workflows, allowlists, blocklists, tenant isolation, end-to-end encryption, and full audit trails. SuperIT is designed to keep humans in control while automating routine support work and improving response consistency. Its learning loop improves the digital twin, support skills, and agent performance after each resolution. SuperIT enables MSPs and internal IT departments to deliver white-glove support around the clock while freeing engineers to focus on higher-value work.