Best Queue Management Software for Salesforce

Connect and communicate with your customers efficiently while delivering the experience each customer demands, so you can grow faster, more profitably. When your customers have questions or need to get things done it’s important that you engage them effectively however they want. Your ability to create strong relationships with customers, foster loyalty, and ultimately drive profitable growth depends on it more than ever. Help customers quickly get answers or complete transactions on their own using self-service tools. Connect customers to the right resources when they need to meet face-to-face with a specialized expert. Empower employees with easy access to the information they need when customers need help. Our self-service solutions improve your customer’s experience, reduce call volumes, and drive growth and profitability for your business.

Waitwhile is a smart scheduling and waitlist platform that helps 20000+ companies break their wait times and create amazing wait experiences. Waitwhile solves all aspects related to queuing, including letting guests check-in online, showing wait times, and keeping everyone updated via SMS and email. You can also integrate with the powerful API. Unlimited use for 100 guests per year.

JRNI is a platform that allows you to schedule and manage personalized experiences at scale. JRNI offers apps that facilitate appointments, virtual queueing, and events. It also provides industry-leading analytics. JRNI allows businesses to offer remote and in-person experiences which increase revenue, profitability and efficiency, build customer relations, and improve customer satisfaction. JRNI's platform allows businesses to shift from selling products to creating unique experiences by scheduling and managing personal services. JRNI is used by industry leaders such as Urban Outfitters, Visions Credit Union, and U.S Bank to deliver personalized experiences at scale. Visit us at https://www.jrni.com

Virtual queuing promotes social distancing through eliminating wait lines by allowing customers to queue via their smartphones, track queue progress and arrive at the store nearest to them. Features / Benefits: Benefits: - Safe distance compliance – Customers can queue anywhere, on any device. - No shared touching areas. - Contactless usage for customers and staff. - Quick setup, no hardware or software required. Setup takes less than 10 minutes. Customers engaged - Keep them informed by SMS and notifications

WaitWell's Queue Management & Appointment Solution is an award-winning solution that eliminates queues and gets people to the right place at the right time. WaitWell allows visitors to join the queue from anywhere, and they can move around freely, making it easier to use their wait time for productive purposes. Organisations can see a reduction of wait times up to 35% and walkaways down as high as 60% WaitWell can be used in medical offices as well as university admissions offices, retail locations and government offices. WaitWell can be used anywhere people have to wait for service. WaitWell increases customer retention and decreases staff turnover. WaitWell is well-suited to large-scale, multi-location enterprise implementations. It offers industry-leading analytics and reports as well as robust user permissions. WaitWell is a service-oriented company that differentiates itself. We offer exceptional training and free demos to ensure a successful implementation.

Qmatic Orchestra 7 provides a solution for any need, whether it's a system to manage queues or a robust platform to manage customer journeys across multiple channels. Orchestra 7 allows you to offer mobile tickets and online appointment bookings. Orchestra 7 will take care of your visitors before they arrive. You can allow check-in at your premises via a self service kiosk, a reception, or both. Let your visitor choose which option they prefer. Orchestra 7 allows you to reach out to your customers and get feedback after the visit is over. Orchestra 7's modular design allows you to tailor it to your needs in terms of functionality, number and user count. Orchestra is flexible enough to adapt to your changing needs.

GoTime's smart queue system is a complete product that improves customer experience. It is a service-providing organization, primarily enterprises, that provides all the necessary capabilities to provide a seamless, efficient, comfortable, and customer-focused service flow. GoTime can be used by anyone. It can be integrated into any system and can be used by anyone. It is easy to use, no technical knowledge required. GoTime will make sure your business runs smoothly. Our system will analyze the data you have provided and alert you to any potential problems. The power of machine-learning algorithms will allow you to analyze past events in your business and give you the ability to use them as a tool. You can predict future events such as overcrowding and long delays, or the arrival of customers with special needs. Get notified. Get prepared.

ACF Technologies is a leader in providing advanced appointment, event and queue management solutions. Our flagship platform Q-Flow empowers businesses to manage and optimize omnichannel customer journeys while streamlining back-office processes. ACF has over 20 years' experience in the industry. They use a four-step process, which includes listening to understand business objectives, designing tailored solution, building with precision by Agile-qualified engineers and analyzing performance based on data-driven insights. Our solutions are tailored to a variety of industries, such as government, healthcare, financial service, retail, telecommunications and education. We also cater to DMVs. ACF's services include online appointment management and virtual queueing, digital signage, Business Process Management, and more.