Best Quality Management Software for Freshdesk

Playvox provides modern businesses and BPOs the most comprehensive, collaborative, and insightful agent optimization suite. It includes Quality Assurance, Performance Management Software, Coaching, Learning, and Agent Motivation Software. Our centralized and automated solutions integrate with your existing platforms, empowering agents, team leaders and QA analysts with the tools and real time intelligence required to improve customer experience and generate revenue within hours. Playvox believes that great customer experiences begin with people.

Reqtest enables you to quality assure all of your IT projects and release new software with full confidence. Within the platform you can easily manage requirements, perform extensive testing and track bugs. Managing the scope, quality, & progress of your IT projects have never been easier. – Collaborate with suppliers and within the organization – Integrate with Jira, DevOps or other tools – Track the project progress with your own dashboards