Best Public Records Management Software in the USA

ArkCase is a FedRAMP-ready platform that will help you automate and customize end-to-end case-management activities. This will allow you to respond quickly and accurately every time. No lost correspondence, no lost documents, no missed deadlines, no more stress. ArkCase can be used as a platform-agnostic case management solution. ArkCase can be used as a fully-on-premise solution, a hybrid solution, or a cloud-based one. This flexibility allows you to take any proprietary solution to a new level of effectiveness, or even modernize your entire technology stack. ArkCase makes it easy for agencies to provide end-to–end processing in record-breaking time. This is thanks to our queue-based workflow that was developed by FOIA users. ArkCase automates many activities, from Intake to Release. This allows for greater efficiency and collaboration. Bulk redaction, bulk de-duplication and automated transcription of audio- and video files, progressive disclosure, machine assisted identification, and many other features are available.

The RecordPoint Data Trust platform helps highly regulated organizations manage data throughout its lifecycle, regardless of system. We work with organizations in highly regulated industries to ensure their data is right where it should be - safeguarded for privacy, security, and governance.

Give your constituents the information and services they need to succeed. Find out how to make Digital Government a reality. The GovOS Short-Term Rent Solution is a complete software suite that is supported by industry experts and enhanced support. With a multitude of use cases focusing on community and economic impact of short-term rentals, the GovOS Short-Term Rental Solution offers compliance, registration/permitting, tax collection and a 24/7 complaint hotline. Studio empowers agencies to digitize forms and go paperless. This will change the way citizens interact with local government. GovOS Studio is used by all US governments to transform paper documents into online services. This reduces processing time, improves transparency, eliminates errors, and ensures smooth government business. GovOS Cloud Search offers a Google-like interface for searching land records. It also has advanced search options.

It is difficult to get the right information to the right people in the right timeframe. Libria software will make it easier to manually process FOIA requests. Libria is a comprehensive FOIA software that manages the entire FOIA process: tracking, request capture, document gathering, correspondence fulfillment, archival and reporting.

EFORCE Software is the industry's most user friendly web-based CAD, RMS, and mobile software. This software can be used for Patrol, Dispatch, Corrections, Administration, and other Law Enforcement functions. We have more than 20% of our staff who have been full-time police officers, dispatchers, detectives, corrections officers, administrators, and other law enforcement personnel. This means we understand what it takes to create software that is tailored for the end user. We stand behind our products with exceptional customer service 24-7-365, all at an affordable cost. Modern law enforcement agencies are faced with staff shortages, waning public trust, and other issues. They don't need a system that just collects data. A robust operational support tool is essential to streamline communication, improve record quality, and simplify your daily operations. With a quick demonstration, you can see the difference purpose-built law enforcement software from EFORCE can make to your agency.

GovPilot, a cloud-based government management platform, is innovative. GovPilot allows governments to ditch paper processes and embrace digital automation, increasing productivity and efficiency. GovPilot eliminates fragmentation by integrating all departments and centralizing all data in one platform. It can be customized to meet the needs of any government, department, or employee.

Everlaw simplifies complex legal work for law firms, corporations, state, local, and federal agencies. Collaboration has never been easier. On one secure cloud platform, you can review documents, create case outlines, edit together, and even analyze transcripts. Don't let data consume you. Everlaw's advanced technology, which includes lightning-fast uploads, document review, and rapid searches, is powerful and easy to use. We are committed to our clients' success. We are committed to our clients' success, which is why we offer special features, onboarding and support at no additional cost. Everlaw security is available to all types of organizations and cases. Our security and compliance program includes data privacy, rigorous testing and granular permissions. Secure sharing and communication are all possible for our clients.

The Accela Civic Platform provides the foundation for our Civic Applications and other solutions that help governments improve citizen services, and meet the needs of growing communities. The Accela Civic platform includes all shared technologies and functionality in a SaaS environment to meet varying needs of government agencies from large states to small department. It provides everything citizens need to open and manage a business, apply to permits, and schedule inspections. The platform gives agencies the flexibility and scalability they need to allow innovation over time without the need for new technology. Automate complex to simple processes that involve multiple departments and many process components. Our workflow engine assigns tasks to users, routes approvals and steps, as well as manages SLAs.

Give your agency an edge on compliance laws and regulations. NextRequest powered By CivicPlus allows you to respond quickly to audits, legal inquiries, and examinations with our suite compliance features. Track record requests, communications and document production to prove compliance. NextRequest allows agencies of all sizes to accept, coordinate and fulfill records requests in one place. Our public records software streamlines requests across departments to ensure that no request is left unanswered. Automate your workflow to ensure that requests are followed through from beginning to end. Accept requests via a modern, online portal. Connect the requesters to self-serve information. Automatically route to staff. Dashboards and audit trails help you maintain compliance.

Our mission is to make your life easier, whether you are a busy municipal manager or financial professional, revenue collector leader, HR leader, clerk, or IT director. We offer the software, services and support you need in order to serve your community better than any time before. Financial management in municipalities requires the ability to integrate financial data from different functional areas, automate routine tasks, and gain meaningful insights. Edmunds Tax Billing Solutions can transform your tax process. All-inclusive module allows you to manage, bill, and report on all aspects of your tax needs. Edmunds Utility Billing Software will keep your local government's utilities running smoothly. This module is available for residential and commercial properties. It allows you to bill, manage, and report on utilities. Our module is available in both metered and standard billing options. It includes a variety tools that integrate to simplify the process for you and those you serve.

Government agencies and institutions are seeking better ways to streamline FOIA requests tracking and management in order to encourage citizen interaction. FOIAXpress is North America's most popular FOIA request tracking software and management software. It has revolutionized the industry by empowering FOIA, Privacy, and Open Government personnel and departments of all sizes to spend less on administrative tasks and significantly decrease the time and cost it takes to fulfill requests. FOIAXpress is based on the eCase adaptive platform for case management. It provides government agencies a single application that can manage the entire lifecycle of appeals and requests, from initial inquiry through delivery of documents to archiving and deletion according the agency retention rules.

All your compliance and legal needs in one platform All your e-discovery needs can be managed from one secure cloud platform. It can be difficult to manage data from multiple systems. RelativityOne simplifies your ediscovery process, from collection to production. RelativityOne makes it easy to move from collect to production, reducing costs and reducing risk. You can rely on the comprehensive AI capabilities to quickly gain insights. The market-leading solution offers unparalleled security, scale and performance as well as innovation. Collect allows you to quickly, securely, and defensibly collect data from the most popular enterprise platforms such as Microsoft Outlook, OneDrive and Slack. With a processing engine that adapts to the project's needs, native files can be reviewed faster than ever.

Comprehensive end-to–end eDiscovery software. Exterro's software platform allows you to manage and optimize all of your e-discovery activities from preservation to production. Exterro unifies all aspects of e-discovery, making it easier to get to the bottom of cases faster and at a fraction the cost. Exterro Software Platform, a single, integrated solution that unifies all Exterro's E-Discovery products and Information Governance products, is the Exterro Software Platform. You can quickly collect data from many data sources and learn more about your case with over 30 data integrations. You can save time and money by only collecting relevant data. This will reduce the total data set. Exterro's Privacy Solutions enable your team to quickly organize processes for complying with the critical requirements of the European Union’s General Data Protection Regulation, California Consumer Privacy Act (CCPA), and other privacy regulations.

Among the most notable projects are several high-profile ones, such as the introduction an electronic records management system to the federal administration in many federal cantons in the German-speaking area. Flexible use of documents, regardless of whether electronic records management is used or whether they are part of collaboration, is possible without the need for administrative expertise. Access to documents and processes can be granted individually, via a personal workplace or mobile devices. This is the foundation for high acceptance. Integration in modern administrative workplaces (office and email applications), as well as in eGovernment infrastructures, is key to maximum efficiency and ease-of-use.

Information and records are stored in many locations throughout the enterprise, making it difficult for compliance to manage these content. Gimmal Records saves you money and time by streaming your records to a data pool. You can transform your existing infrastructure into a comprehensive record management system without having to move content. You can ensure that records are managed according the appropriate retention schedules, and disposed off in a compliant way. With a central dashboard, you can view and control information in any repository. Gimmal Records works independently of repositories, and relies on connectors to manage information. You can set up triggers and rules to ensure that information follows the correct lifecycle. No matter where information lives, ensure that policies are followed.

Granicus has been chosen by more than 5,500 government agencies around the world to modernize their websites, online services, CMS, digital communication strategies, public meetings experience, records management, and website. Granicus Civic Engagement Platform connects people with government through a single experience that integrates web, online services, digital communications and more. This allows residents to be served equally and inclusively. Our platform uses cloud-based technology to connect people and government. It offers low-code solutions, unified digital experiences, increased reach to your community, collaboration, and rich resident feedback. Our solutions are purpose-built for government and provide the infrastructure, scale and security necessary to empower public servants across all levels of government.

Information release requires coordination between individuals and teams across agencies and third-party organisations. Respondents must be prompt and balance access rights with the need to protect sensitive information. Objective OpenGov is designed to assist specialist staff and teams in navigating these complex requirements. It allows you to quickly respond to information access requests. Automation reduces administrative time and increases the number you can process. Workflows allow process owners to track, assign, and dispatch information access requests in accordance with their timelines. Participants will be provided with checklists and instructions. Also, they will be informed about the legislative requirements. For each stage of the process, set response dates and other important dates. Automated notifications and emails that are actionable ensure that the applicant receives their response on time.

RequestPro's public record request management platform is a secure and efficient way to reduce the administrative burden of handling a large volume of Freedom of Information Act (FOIA), and Public Records Act (PRA), requests. You can process FOIA/PRA request received via the Platform or by email, mail fax, phone or voicemail. Predictive Coding to automatically suggest similar terms and requests. Your agency's public-facing portal can be customized to reflect your agency's style and look. Requesters can search for information online, view status updates, and be directed to the most frequently requested information. Redact words, phrases, names or personally identifiable information, and apply redactions on entire documents. For request processing, customize lists of protected and exempt information. Track, communicate, and send requests to different departments.

Tyler's Eagle™, a fully integrated land- and official records software solution, can transform the efficiency and productivity in your recording office. All the tools you need to address your jurisdiction's most difficult recording issues can be found in one, unified system. Eagle is the foundation for establishing more efficient and streamlined records management processes. You can customize the system to meet your needs and those of your constituents. You can expand the services you offer by adding additional features that will ensure efficient and successful management of your jurisdiction's records. You can manage the recording, filing, imaging, indexing and retrieval property records and documents, as well as financials, cashiering, workflow, and cashiering. You can make public records available online to citizens and save time.

GovQA Exchange Platform allows Governments to access all information and respond to any urgent requests. GovQA does not replace your existing systems. We are there to formalize the collection of information and control it according to process triggers. GovQA monitors legislation in your jurisdiction and provides proactive solutions to you on an as-needed basis. Our platform is constantly updated with new features and improvements to meet changing needs. We are a 100% government-focused company that serves all sizes and shapes of local and state governments. This gives us a wealth of knowledge about best practices across the country. Every day, we put our industry knowledge to work for you. As GovQA customers saw the potential for us to help them in other areas, our platform has grown. We added staff to support each new effort with every leap.

The proven public records and case management platform that delivers secure, scalable, efficient solutions. We offer small and medium-sized public agencies a turnkey solution that is reliable, modern, and affordable. You don't need to buy multiple licenses or add servers. Our proven and reliable software solutions simplify workflow and ensure compliance for record requests and case management. cloudPWR is proud partner with Accela, a national leader in government software solutions. Accela now offers HIPAA-compliant, statewide cannabis patient registry and provider registry software. Our workflow and case management platform is intuitively drag-and-drop and can be configured quickly by the user for any business process. This streamlines and automates repetitive tasks, reduces data entry errors, and increases productivity.

JustFOIA is the most user-friendly records request software. It manages all steps of the process, from intake to delivery. Let's take a look at how JustFOIA processes a request. You can customize web-based records request forms to suit your organization's requirements. You can create as many forms as you like, and each request type can have its own form. A user can create a new request workflow and assign predefined or custom tasks to certain departments or users. In-app collaboration is possible to complete tasks, get approvals, process and redact required records, and securely deliver to the requestor automatically! Your imagination can make it easier to streamline your process with workflows. It's easy to communicate with all departments to ensure that the request is processed efficiently. You can recover the costs of each inquiry by charging your organization.

The world's largest database of journalists and influencers will help you find the right tools to make your communications more effective. All the information you need to understand who is important and how to engage them, then send content, track results, measure social media impact, and analyze effectiveness. Access the most influential media list in PR. You have direct access to over one million journalists and influential people from nearly 200 countries. This allows you to connect with the most important people in your topic, organization, or story. Smart listening and evaluation tools can help you understand how journalists and influencers have received your story. Monitoring allows you to keep up with the latest news and coverage across broadcast and print media, as well as social media.