Best Product Analytics Software in the Middle East

Everything you need to make your customers your greatest growth engine. Gainsight Customer Cloud combines all the technology necessary to make sure your customers adopt your products and reach their goals with your company. You can orchestrate every aspect of the customer journey and deliver great results at scale. To deliver exceptional user experiences, combine deep SaaS product analytics and personalized in-app interactions. To ensure a great customer experience, capture feedback, close the loop with respondents, discover insights, and make it happen. Open platform that acts as a central hub to customer data systems and provides actionable insight to all employees to make better decisions for the customer. Whitespace analysis, cross-sell playbooks and simplified renewals can all help to increase revenue.

UserIQ was founded in 2014 to help businesses realize the full benefits of customer success. It provides teams with the product intelligence and customer insights needed to fight churn and grow their account. It also aligns the business around the users' needs. UserIQ empowers CS departments to focus on users' goals and allows them to be a part of all departments. Our platform makes customer success a business mindset and not a function.

Rethink your Employee Training Program. A step-by-step, personalized online training program will help you train your employees. You can lower your training costs and increase your employees' productivity. Employee training is more effective when it's simple and engaging. You can guide and support each employee in real-time by creating a customized training plan. Reduce Training Time and Costs - Transform your corporate training from face-to-face to online, engaging training. This will also reduce training costs. You can measure and analyze your training program online. Get feedback and status updates at every stage. With each training walkthrough, you can access aggregated analytics.

UXCam is a market leader in app analytics. It empowers mobile teams with high-fidelity, contextual and fast insights. UXCam is a market leader in app analytics, providing mobile teams with high-fidelity, contextual and fast insights. To uncover patterns in app usage, record, analyze and share sessions. Find out the "why" behind user behavior. Qualitative insights can be derived from app metrics. Replay sessions with custom events You can create event-based funnels. Zoom in on specific funnel segments. Get a complete view of how users interact with and navigate through your app. Identify UX problems and drop-off points. Identify and fix design issues within your app. Discover how users interact with each screen. To reduce churn and increase retention, continuously improve UX. Identify and fix app crashes, bugs, and UI freezes. Export technical logs to share with other teams. This will ensure smooth release cycles.

Gainsight PX allows you to understand how users use your product, collect feedback and create in-app engagements such as walkthroughs and guides to encourage adoption and onboarding. Visualize how users move through your product. Identify the key areas that are most frequently dropped or where there is low usage of a particular feature or module. Determine which features are associated with high user satisfaction, long-term retention, and high user satisfaction. Analyze the adoption and retention of specific user segments or attributes. In-product engagement can be used to onboard users and drive them to key features. In-app guides can be created to guide users through product setup and highlight core features. Use tooltips, guides, and hotspots for activating new or less-known features. You can create highly personalized engagement experiences by using user characteristics like role, geography, product history, and other factors.

Implementing one-line code is easy. All user events, such as clicks and page changes, can be retrieved. You can track user experience parameters such as load times, crashes and API latencies on a per-user basis. Later, you can configure KPIs. Active lists such as the trial, true evaluations, and users of losing interest can be created. You can use powerful filters to find users based upon advanced parameters. For example, which users have used or have not used certain features, or who are from particular geographies. The application should not contain any intrusive announcements. Increase feature adoption, subscription conversion, and onboarding success. Encourage users to adopt new features and premium features by offering an inbuilt call-to-action option. Net Promoter Score (NPS), is a great indicator for user perception. Monitor customer sentiments by using the publish and forget in-product NPS. The rules that trigger the feedback request increase the response rate.

Halosight AI/NLP is used by companies of all sizes to analyze help desk signals and power support effectiveness. Operational effectiveness is enhanced by unlocking support signals. Find opportunities to innovate. Customers choose Halosight for its ability to deliver positive support outcomes by using untapped service data. Innovation is about using data that isn't in tickets or case histories. Customers of Halosight use AI and NLP for new opportunities. Agents have the ability to access insights and turn information into action. They should be able to solve problems proactively, not just after the fact. Do not scroll through endless lists of case reasons. Halosight automates case categorization to simplify routing and workflow processes. Track new support signals that improve case deflection, knowledge management, agent efficiency, and agent efficiency. Salesforce is not another integration, but our home. This is delivered via the Salesforce App Exchange and installed in your instance.

We have thousands of SaaS companies that we work with, so we understand how data can be scattered across different software. HockeyStack is the only way to connect all your data. Find out what your customers are doing on your website and how your product is being used. You can use our filters and/or the search engine to find exactly who you are looking for. To see the counts for each time point, hover over the chart. If you select a single date range, the data points will show every hour. The data points will show each day if the date range is between one day and one month. If the date range exceeds a month, data points will show each month. The sources table divides sessions by referrer and UTM campaigns. This table shows the UTM parameters used to track ads.

Discover the nuance of trends by following a journey of guided data analytics questions. Self-service data analysis empowers your stakeholders. Give them the power to access and analyse the data they require, whenever they need it. Self-service analytics solutions can increase efficiency, reduce IT dependency, and help you make better data-driven decisions. Athenic AI can answer your questions by connecting to data in a database or data warehouse, or even an application such as a CRM or ERP platform. You don't need to know SQL or to hire a business analyst. Athenic is built to be able translate natural language into SQL queries. We've even added the ability to give the AI context in natural languages.

Empower relevant data teams and business lines to identify and prioritize the most impactful opportunity by evaluating it against company goals and key metrics. Directly connect data-driven analytics products with business opportunities to improve decision-making, streamline resource allocation and enhance decision making. Create a culture that values transparency and strategic vision. Gather all resources to improve discovery and data products reuse, ensuring visibility and value generation throughout the entire lifecycle, from conception to adoption.

What is HYPERAKTIV? Hyperaktiv is an SaaS growth copilot which helps companies to activate, convert and retain users. WHY HYPERAKTIV WAS CRREATED: Due to the complexity of analytics tools, many SaaS companies have difficulty extracting actionable insights from user data. These tools require specialized knowledge and make it difficult for teams of all sizes to effectively interpret and leverage data. How can you benefit from using it? 1. We'll begin by analyzing your data. 2. Next, we will segment your users according to your Ideal Customer Profile, engagement with your product, and lifecycle stage. 3. We will develop and provide you with personalized, targeted marketing recommendations. 4. You'll be able to convert free users into paid users and improve customer retention.

Cynthia AI allows you to understand qualitative data such as customer feedback, tickets and other qualitative data without any hassle. Discovering actionable insights in seconds. Join our clients and save hundreds of hours a year on analytics. Cynthia AI helps you accelerate your product research by providing transparency and insights to fuel your company's success. Cynthia's deep-search technology digs into your feedback treasure trove and surfaces the exact information that you need, lightning fast. No jargon. Just actionable answers. Cynthia speaks your language and not that of spreadsheets. Get concise, actionable insights to help you make informed decisions and take immediate actions. Ask any question about your feedback and get instant, human-like answers that are not only comprehensive but also precisely tailored for your questions. Cynthia AI revolutionizes the data handling process through user-friendly integration pipes.

Strike is an AI-powered Product Intelligence Platform, which empowers businesses to make fast, expert data-driven decisions. It combines world-class product knowledge with unmatched data analysis, and AI tailors it to each business's specific needs.

Fabi.ai, an AI-powered platform for collaborative data analysis, is a collaborative data analysis platform. It helps data teams transform data into insights through a seamless integration of SQL, Python and AI. Fabi.ai allows data teams to create and share interactive dashboards, reports, data apps or lightweight data pipelines. Insights are then sent directly to Google Sheets and Slack.

The Glassbox digital analytics platform provides cutting-edge digital capabilities that allow you to create better user experiences to drive your business growth. It's more important than ever for businesses to ensure that their mobile apps and websites work well and provide great user experiences. They must also use the data generated by their business to analyze every user session and personalize customer journeys to drive engagement. Engineers need performance analytics in order to measure reliability. Product managers need to know how to increase engagement and conversion rates. Customer service representatives want to know the root cause of an issue so that they can resolve users' problems.

Pendo is a product-experience platform that helps software product managers deliver products that users love. Pendo allows product teams to answer questions such as "What features are customers using?" What features are they overlooking? Which ones are driving delight, and which are causing pain or confusion? These same insights allow you to quickly set up in-app messages and guides, as well as walkthroughs, without needing any programming. This will help users get the most out of your products. Pendo allows you to quickly identify the features and workflows that cause users pain and pleasure. You can then use the platform to guide users through these rough spots and encourage them to adopt the features that make them raving fans.

It is impossible to review every replay session in detail. Decibel's AI does. DXS®, the most advanced algorithm for optimizing digital experience, is your tool. DXS® is the world's most powerful brain for optimizing digital experiences. Instantly get the insights you need for radically increasing online conversion, engagement, customer loyalty. Decibel's DXS®, which has been working for years on high-traffic sites, crunches billions upon billions of digital experiences every month to provide unparalleled insight. Decibel immediately applies its intelligence to your website, showing you trends in user frustration, engagement, scoring, and surfacing poor experiences. Deep, powerful visualizations allow you to see your users in their shoes and help prioritize improvements with your team. Decibel enriches your favorite tools by providing data about digital experiences' quality.

To generate insights, you can use your customer data. To predict your customers' behavior, learn about them. Your website can be trained to identify visitor needs and provide the best content. Automate your processes, and let the engine learn from your mistakes. This allows you activate your customer with the right offer at just the right moment - automatically and in real-time. Reduce repetitive, time-consuming tasks for your team and increase your ability to achieve your goals. We provide smart, future-oriented software solutions that will ensure maximum effectiveness in all sales processes.

Auryc's visual Intelligence Platform empowers organizations to create extraordinary customer journeys and increase revenues. Today's customer experience tools are fragmenting analytics platforms, resulting in fragmented insights. It's no surprise that enterprises are still struggling to understand the impact of digital journeys on revenue. Auryc was born from this. Spend less time with analytics tools that guess why and more time with customer journeys that know why. Analytics tools that are standard tell you what is happening in your company. These are just a few of the many metrics you should be aware of daily. Knowing WHY will help you optimize customer journeys more quickly. Auryc is a digital journey intelligence platform that provides valuable insights and powerful visual context across all your digital user journeys. Auryc automatically captures client-side events for visitors and customers.

Scaled self-service analytics. Scuba makes it easy to access your data and start mining it for insights, regardless of whether you are a product manager, a head of a business unit or a chief experience officer. Interana allows you to interactively examine your data in real time to see not only what is happening in your company, but also why. Scuba is always available so you don't have to wait for your data. You have access to all of your data at all times, so you can answer any questions you may have. Scuba is designed for everyday business users. You don't need to know SQL or code.

All-in-one marketing platform, app analytics, and install attribution. Unlimited & free. You can now manage a dozen trackers, product analytics tools and push notification services without having to juggle dozens of crash reporting solutions. You can instantly analyze all your app's statistics and take action without needing to create a data quilt. AppMetrica allows you to pull any period of your app's data via the API. You can then manage it in any way you like. You can integrate it into your CRM, custom analytics solution, BI system, or CRM. Or you can send it to your ad partner for remarketing. AppMetrica will gather all data sent by your application, regardless of how large. There are no limits or sampling requirements for data storage. We do not sell or give your data to third parties. Your app's data are collected and processed in real-time into reports. AppMetrica's technology is revealed. Integrate the AppMetricaSDK into your application.

Marketers often struggle to see the end of a journey. GrowthSimple uses data to determine trends and patterns and can help you identify your most valuable customers. It can also predict lifetime customer value, cross- and upsell opportunities, and predict future customer value. Marketers will be able to make better decisions if they have a better understanding of their customers' future behavior. Marketers often don't know where a journey is heading. GrowthSimple uses data to determine trends and patterns and can help you identify your most valuable customers. It can also predict lifetime customer value, cross- and upsell opportunities, and predict future customer value. Marketers will be able to make better decisions if they have a better understanding of their customers' future behavior. Marketers don't always know where a customer is going.

Endgame allows you to connect user behavior with sales opportunities without the need for expensive data scientists and engineers. GTM teams are unable to connect the dots between product usage, sales opportunities, and other factors. GTM teams that have a trial or free plan don't have visibility into their trial users and signups. They also lack the ability to see sales opportunities. Revenue leaders spend countless hours trying to figure out which accounts and which users they should engage with. Reps don’t know which action will result in the best outcomes. This can lead to reps taking the wrong action or not taking any action at all. Based on real-time data signals, take immediate action with prospective and current customers. You can see which accounts and users are using your product and how far they have come. This will help you decide whether your reps should interact with them. Show your reps the opportunities and prospects that send the strongest signals to improve their performance.

Digital analytics platform for customer engagement and enterprise-level digital analytics that can help you improve every customer interaction and provide better customer service using data-driven insights. Enhance and understand every customer interaction. Real-time actions Start delivering a better experience. You can automatically collect customer behavior data across all channels from day one - without any custom development. Each customer interaction can be viewed under a single customer profile. Visual dashboards allow you to analyze customer journeys and tracks. Deep dive into the reasons behind with Dataroid's data lake and out-of-the-box analytics reporting. Real-time engagement metrics can be used to improve your communication. Dataroid allows you to better understand your customers, improve digital product experience, and drive customer retention.

Coho AI platform and the operating system powered by artificial intelligence integrate seamlessly with existing B2B SaaS to provide a comprehensive analysis of all interactions the user has with the product. Coho AI creates actionable and understandable insights that help foster product-led growth.