Best Patient Scheduling Software for DrChrono

Relatient is a healthcare technology company focused on improving patient access & streamlining how healthcare organizations manage scheduling, communication & front-end operations. Its core solution, Dash®, is an intelligent patient access platform that unifies appointment scheduling, patient engagement & AI-driven automation into a single system designed specifically for healthcare environments. Built for hospitals, health systems & medical practices, Relatient helps organizations manage complex scheduling workflows across multiple providers, locations & specialties. The platform supports intelligent, rules-based scheduling that ensures patients are matched to the right provider & appointment type, while also enabling convenient self-scheduling through web, mobile, chat & voice channels. In addition to scheduling, Relatient provides automated patient communication, including reminders, confirmations & outreach via SMS, email & voice. Its AI-powered voice automation helps reduce inbound call volume by handling routine scheduling interactions, allowing staff to focus on more complex patient needs. Dash® integrates with leading electronic health record (EHR) and practice management systems, enabling healthcare organizations to coordinate scheduling, communication, intake & payment workflows in a consistent & scalable way. By connecting these processes, Relatient helps reduce administrative burden, improve scheduling accuracy & deliver a more seamless patient experience. Long Standing HITRUST Risk-based certification, SOC2 compliance & proven HIPAA track record.

NextPatient serves as an automation solution for the front offices of healthcare practices, seamlessly integrating with major electronic health record and practice management systems to enhance scheduling, patient interaction, and administrative processes. The platform provides 24/7 access for patients to self-schedule, allowing them to easily book, modify, or cancel their appointments online from any device, while ensuring that healthcare providers maintain complete oversight of appointment availability and types. Additionally, it features an automated waitlist, which promptly informs patients of any cancellations or openings, enabling providers to quickly fill last-minute appointments. With digital check-in capabilities, patients can finalize their paperwork, consent forms, and insurance submissions online prior to their visit, significantly minimizing their waiting time and eliminating the hassle of illegible paper documents. Furthermore, NextPatient manages payment processing, encompassing deposits, secure card-on-file storage, and the automatic collection of outstanding balances via secure links, thus simplifying financial transactions for both patients and practices. This comprehensive approach not only enhances the patient experience but also optimizes operational efficiency for medical offices.