Best Patient Relationship Management (PRM) Software for MEDITECH Expanse

Enhance efficiency, elevate patient satisfaction, and achieve outstanding outcomes with Playback Health's integrated clinical platform. Automate the registration process and streamline post-visit communications to save valuable time. Enjoy hands-free transcription generated from conversations during appointments, ensuring accurate records. A single update will keep your entire care team informed. Our comprehensive suite of clinical and patient care tools is designed for seamless integration. Maintain clear communication with our user-friendly platform, which can be tailored for providers, patients, or all parties involved. With a commitment to security, our SOC 2 and HIPAA-compliant platform utilizes data encryption to safeguard sensitive information. Playback AI prioritizes the clinician-patient relationship with the most competitive ambient medical documentation solutions available, ultimately saving costs while alleviating the workload for physicians. We firmly believe that delivering truly personalized patient care hinges on the ability to provide medical records in real-time, fostering a more responsive healthcare environment. By streamlining these processes, we aim to create a more efficient healthcare landscape where patient engagement is maximized.

Luma Health was founded on the idea that healthcare should work better for all patients. Luma’s Patient Success Platform™ is designed to go beyond disjointed patient engagement initiatives to connect patients to their providers across the entire healthcare journey – access and operational, clinical, and financial. This orchestration is supported by Luma Bedrock™ data-driven best practices, based on more than 700 million data points across more than 80 million patient interactions. Luma serves more than 600 health systems, integrated delivery networks, federally qualified health centers, specialty networks, and clinics across the United States, and today orchestrates the care journeys of more than 50 million patients.

Artera Harmony is a secure agentic platform that deploys AI agents for voice and text across healthcare communication workflows — scheduling, intake, referrals, billing, care gaps, and more. The platform integrates with leading EHRs via real-time API connections, with automated writebacks and 50+ healthtech vendor integrations through the Artera Marketplace. Multi-channel messaging (SMS, voice, web) supports 109+ languages. Paired with AI Service Squads — dedicated teams of AI builders who work directly with provider organizations — Artera addresses urgent workflows from day one and custom-builds solutions as operational needs evolve. 2B+ annual communications. #1 Best in KLAS for Patient Communications (2026). FedRAMP Class D Certification. 11+ years healthcare-native. 1,000+ provider customers.