nuVizz Reviews

Summary: Excellent!!
Overall great product to really hone in on routing and improve the logistic side of our department.

Positive: Ease of use, both the app and dashboard, makes it easier to train new people on using it, drivers and dispatch.
It has really helped us improve on efficiency of routes and overall execution of our deliveries.

Negative: Integration with our DMS sometimes has issues.

Summary: Being in the medical supplies space, we have to work with many delivery partners and track deliveries through multiple legs. We couldn't find any other vendor in the marketplace that could support line haul, middle mile and last mile all the way from planning, visibility and execution. Using their solution we were able to digitize our transportation operations.

Positive: - Highly scalable Open APIs for large scale ERP integrations
- Hub Receiving App for Cross Docks to receive goods and provide real time updates
- Rules based Static Route planning to associate customer orders to pre defined static routes
- Customer Order Portal for self serve visibility
- Network wide Reporting and Analytics
- 24/7 Customer Support
- Easy pricing and no contracts

Negative: - If you have delivery partners that use antiquated systems, you may need to work with nuVizz team to get them integrated. It's not a negative as such as the nuVizz team is very easy to work with.

Summary: nuVizz is the best kept secret in the delivery management software world. I like the fact that they do not enforce any contracts and allow a 90 day cancellation. They are confident of the fact that their software provides value for them to not try to bind customers into multi year contracts. We have been using it for years. Their software is easy to use for route building and my drivers like it for executing deliveries.

Positive: - Route building with a map based interface
- Flexible workflows in driver app to support different shipper requirements
- Flexible scanning functionality with external scanners and inbuilt mobile camera scanners
- Easy integrations using Open API
- We get 6-8 major release upgrades for free every year. They consistently add new features and stay ahead
- Very knowledgable 24/7 chat and phone support

Negative: - Because they serve a wide variety of businesses sometime I find there are lot of options that I don't want to use. It's not a bad thing. Its what comes with having a software that is widely used across many verticals

Summary: Great application and more importantly great people to work with.

Positive: Rich functionality, ease of use and the best customer support. The rate at which new features added is amazing.

Negative: Nothing specific. Scanning with Bluetooth scanners can be enhanced.