Qmatic Experience Cloud
With Qmatic Experience Cloud you reduce actual and perceived wait times, increase customer satisfaction as well as employee productivity and efficiency.
Qmatic Experience Cloud is a cloud based Customer Journey Management and Queue Management software that takes care of your visitors from booking an appointment, through the arrival and check-in, to service and feedback. Basically it is a platform to improve customer experience.
Qmatic Experience Cloud is an intuitive, dynamic all-in-one platform for effortlessly delighting your customers, empowering your people, boosting your operations – and adapting on the fly. It is designed to work front and back – to give customers a better service, ensure employees have the time and space to perform their job effectively, and give you the management tools to stay in control.
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Dialfire
Dialfire is a powerful, cloud-native platform for inbound and outbound phone campaigns of any size. With Dialfire, users benefit from up to three times more conversations thanks to a state-of-the-art predictive dialer which blends incoming calls, even across different projects, and includes a precise answering machine detection technology.
Dialfire emphasizes transparency and gives you full control over your campaigns. Automated workflows ensure efficiency, while real-time, personalisable statistics and reports provide valuable insights into campaign performance and employee productivity. Users can choose proven and pre-built templates and get started within minutes or customize campaigns, reports and statistics to meet their concrete needs or client specifications. Dialfire integrates natively with several CRMs and offers API interfaces to connect seamlessly with any type of external system. Global, redundant servers build a solid infrastructure and a wide range of carriers guarantee excellent voice quality.
Make calls directly from your browser, without software installation. Dialfire supports in English, French, German, Spanish and Portuguese - by phone, email chat or online.
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iM3 Supply Chain Management Suite
iM3SCM Suite is a cloud-based suite of tools that digitally transform the supply chain of an enterprise. It automates Warehouse, Distribution Center & 3PL Operations, multichannel order management, and warehouse, distribution center & 3PL operations. We have the expertise to choose technologies from Mobile Computers Scanners & Barcode Readers, Automated Guided Vehicles. API integrations into Shipping (Fedex UPS, USPS LTL), fleet manager Accounting Software Quickbooks Online/Desktop SAGE, Fedex, UPS, USPS LTL), and shipping (Fedex UPS, USPS LTL),
Digitally Transform your Asset & Facilities. Repair management, Dealer and Distribution Management, Field Service & Fleet Management Yard Management Rental Management of Assets Track Technician, Time & Labor and many more. iM3 SCM Suite comes with Mobile Apps (phones/tablets), which allow you to manage different functions of your operations either in-house or remotely. To improve productivity, efficiency, quality and reduce costs, choose the best technology for you enterprise.
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Alpega TMS
Cut down on your freight expenses with a global, flexible, cloud-driven transportation management system (TMS). This solution fosters collaboration throughout the complete process of goods transportation by linking shippers with their carriers, suppliers, and customers. The Alpega TMS platform offers a range of adaptable, modular solutions that empower shippers to Source, Plan, Optimize, Execute, Settle, and Analyze their transportation needs. Alpega provides its cloud-based services on either a transactional or subscription basis, ensuring rapid deployment, lower ownership costs, and quick returns on investment. The flexibility and "pay as you go" approach of Alpega's offerings allow for the deployment and scaling of a TMS at a comfortable pace, easing the burden on your logistics, operational, or IT resources. By enhancing logistics operations, Alpega TMS solutions also contribute to supply chain sustainability. With successful implementations worldwide, Alpega serves over 200 customers in more than 80 countries across five continents, and its solutions are accessible in 15 different languages. This extensive reach underscores the platform's ability to adapt to various market needs and drive efficiency in diverse logistics environments.
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