iCallify Description

iCallify delivers innovative call center software that improves customer interactions through the use of AI-driven functionalities.

Our comprehensive platform supports inbound, outbound, and blended call center operations, featuring sophisticated tools such as auto dialers, predictive dialers, power dialers, preview dialers, IVR systems, voice broadcasting, WhatsApp integration, click-to-call options, and real-time monitoring dashboards.

Engineered for growth and effectiveness, iCallify enables organizations to refine their communication approaches and enhance productivity. By concentrating on exceptional customer experiences, we provide customized solutions that cater to the distinct requirements of various industries, guaranteeing smooth integration and strong performance. iCallify stands as your dependable ally in converting telephony into a significant business advantage, helping you stay ahead in a competitive landscape.

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Pricing

Pricing Starts At:
$10 /user/month
Free Trial:
Yes

Integrations

View Integrations

Reviews - 2 Verified Reviews

Total
ease
features
design
support
See More Reviews Write a Review

Company Details

Company:
iCallify
Year Founded:
2011
Headquarters:
United States
Website:
icallify.com
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Media

Play Video Intelligent Call Center Software for Businesses in the USA Outbound Call Center Software Inbound Call Center Software
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Product Details

Platforms
Web-Based
Windows
Mac
Linux
iPhone App
iPad App
Android App
Chromebook
On-Premises
Types of Training
Training Docs
Live Training (Online)
Webinars
In Person
Training Videos
Not Offered
Customer Support
Business Hours
Live Rep (24/7)
Online Support

iCallify Features and Options

Call Center Software

Blended Call Center
Call Logging
Call Recording
Call Scripting
Campaign Management
Database
Escalation Management
IVR / Voice Recognition
Inbound Call Center
Manual Dialer
Outbound Call Center
Predictive Dialer
Progressive Dialer
Queue Management
Real-time Chat
Reporting/Analytics

Predictive Dialer Software

Call Monitoring
Call Recording
Call Results
Call Transfer
Callback Scheduling
Campaign Specific Caller ID
Contact Management
FCC Compliance
FTC Compliance
Lead Capture
Lead Management

IVR Software

Call Center
Call Logging
Call Recording
Call Routing
Multiple Scripts
Phone Key Input
Survey Management
Text to Speech
Voice Customization
Voice Mail

Auto Dialer Software

Call Center Management
Call Recording
Call Reporting
Call Scripting
Lead Management
Power Dialer
Predictive Dialer
Preview Dialer
Progressive Dialer
Surveys

iCallify Lists

iCallify User Reviews

Write a Review
  • Name: Anonymous (Verified)
    Job Title: CEO
    Length of product use: 6-12 Months
    Used How Often?: Daily
    Role: User
    Organization Size: 26 - 99
    Features
    Design
    Ease
    Pricing
    Support
    Likelihood to Recommend to Others
    1 2 3 4 5 6 7 8 9 10

    iCallify – A Game Changer for Call Centers

    Date: Sep 10 2025

    Summary: iCallify has truly transformed the way we manage customer interactions. The platform offers cutting-edge features, improves agent productivity, and enhances customer experience. Their support team is responsive, and the solution is highly customizable to fit unique business needs. If you’re looking for intelligent, future-ready call center software, iCallify is definitely worth it!

    Positive: User-friendly interface with powerful automation features

    Supports inbound, outbound, and blended call center operations

    Advanced features like predictive dialing, sticky agent, call monitoring, and number masking

    Seamless third-party integrations with APIs and webhooks

    Scalable, reliable, and perfect for both SMEs and enterprises

    Negative: Initial setup may take time if migrating from legacy systems (but the support team makes it smooth)

    Read More...
  • Name: Ahuja V.
    Job Title: Marketing head
    Length of product use: 6-12 Months
    Used How Often?: Monthly
    Role: Administrator
    Organization Size: 100 - 499
    Features
    Design
    Ease
    Pricing
    Support
    Likelihood to Recommend to Others
    1 2 3 4 5 6 7 8 9 10

    Powerful & Efficient Voice Broadcasting Software

    Date: Nov 10 2025

    Summary: A reliable Voice Broadcasting Software that helps businesses reach large audiences quickly and effectively.

    Positive: Easy campaign setup with bulk voice message delivery.

    Supports personalized and scheduled broadcasts.

    Real-time analytics for campaign tracking.

    Negative: Dashboard could be more customizable for detailed campaign insights.

    Read More...
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