fitDEGREE Reviews

Summary: The app is incredibly simple and easy (in a good way!) as instructors who also take care of checking in — or perhaps in previous years — what someone at a front desk would do. This quickness of this app allows me to make sure clients have registered and then I can focus on talking to clients & getting ready to instruct.

Positive: fitDEGREE makes preparing to instruct incredibly easy. First, I love that the app alerts me when a client registers and/or cancels.

When I go to look at the class manifest the list of names and the option to quickly check them in is great. I also love that I can quickly search a client and immediately put them into a class.

Negative: The only problem I have encountered is the app lags a bit when I want to quickly look at upcoming classes a week, two weeks or even a month from now.

Also. I would love an option to show just my schedule so that I don’t have to scroll past my coworkers to get to my schedule.

Summary: 5 stars. Period. They are cutting edge for the market, user-friendly, proactive, precise, helpful, and tech-savvy.

Positive: I'm a HUGE fan of fitDEGREE. After years of Mindbody, I made the switch and will NEVER look back. I've referred I think 5 other gyms at this point because they are just that great. You get a REAL person to help you get set up and they walk through the entire process with you. You can email at anytime and get a super fast response and even personalized explanation videos for any issue you are facing. If their software doesn't feature something you wish they had, just let them know! They are always updating and adding new features and they LISTEN to your needs and requests.

Negative: Can't think of a single one! Sometimes there's a feature I wish they had, and I just let them know. They are usually already working on it.

Summary: I used fitDEGREE as a studio manager for 2 years. I recently opened my own studio 4 months ago. I have seen the improvements made since my last role as studio manager. Their level of customer service has always been stellar! A system that is easy to use and integrates with other platforms is also an A+.

Positive: Excellent customer service, easy to use software and affordable! Better yet, the clients love how easy it is to register for classes.

Negative: No cons! I love it and the great customer service.

Summary: fitDEGREE has been such a smooth transition from my old software I was using for my yoga studio. Their customer service is top notch. I loved the training and each time I have reached out with questions they are super helpful and timely.

Positive: Super easy to use.
Customer service is top notch.
Super helpful transition from old software.
Software actually works!
I had a super fast deadline and they helped me get everything taken care of.

Negative: I wish it had a built in CRM but I also understand there isn't many software programs out there that offer that. Otherwise everything is user friendly on my end as the owner and on the customer end.

Summary: Our studio LOVES fitDEGREE and so grateful we switched over in August of 2021. Our students tend to be in the older demographic and the majority use the app with ease. Every week we hear how much they love that we switched over to it. The customer service response time is unmatched and all of it done with a truly caring team .

Positive: fitDEGREE has THE BEST team in this field. Caring, efficient, and understands our needs. Everything has been pretty seamless, with a few minor glitches that their team responded to fast along the the way. When I communicate with them, I feel like they know me and my studio, not that we’re just another number. Even in their growth, they’ve remained personable and connected.

- fast response time
- easy to use app
- great app design
- caring team
- fast, efficient, and thorough bug fixes
- strong communicators
- detailed admin pages

Negative: - would love to see more in depth reporting options than what are currently available
- can’t add 2 teachers to an event
- one on ones can be difficult as specific dates don’t show up, you have to click through every date until there’s availability

Summary: Best decision I made was switching to fitDEGREE! It has made our life so easy and I love the pricing is fair and that the support is always on top of it.

Positive: Great pricing, easy to use. Excellent customer support and the CEO is always great about showing up and helping. I love that. We switched from MT and I love that fitDegree is so personal and there is no sneaky contracts you get in.

Negative: There is a few reports that are a little tricky to find/use and some reports that I had in my last software that I don't have now but its really such a small thing. They do not have classes counts at this time but they have noted that is something they are working on for the future.

Summary: See above for a detailed description. Very pleased overall. It’s a good basic product which is priced fairly.

Positive: fitDEGREE is a reasonably priced membership management software. It’s easy to utilize in terms of scheduling and payment for memberships as well as individual services. While it integrates well with my website and with Mailchimp, it doesn’t have a lot of extra features. I like that I’m only paying for what I need. Assistance is readily available for any problems or questions.

Negative: No cons. I am satisfied with the software and availability of assistance.

Summary: Making a decision to change software's was terrifying, I remember it well, but SO GRATEFUL I did- not only is it more affordable but its just BETTER in every way!

Positive: One of best decisions I ever made for our small studio was to switch from the previous well known studio software and brought on fitDEGREE. The software is SO intuitive, easy to learn and navigate and if ever something I'm not sure of, I have an actual person to reach out to that is always there for me and the studio. Couldn't be happier.

Negative: When I made the switch, the previous software company charged me to give clients stored credit card info to fitDEGREE and other company just generally challenging to work with in transition, frustrating but not fitDEGREE's policy, beyond their control.

Summary: Very good, miles better than MBO and Wellness Living, which I have also used before. The customer service is great!

Positive: We switched to fitDEGREE from MBO when we re-opened post pandemic and have never looked back! I love supporting a small business and their communication is great.

Negative: I do wish they had a better referral / point system to reward clients who bring friends but they now integrate with Perkville so we have signed up for that platform. I also with FD sent sub reminders when teachers pick up a class, and had more robust reports for retention statistics.

Summary: I am really grateful that I made the switch to fitDEGREE. My clients love the app and find it easy to use.

Positive: fitDEGREE offers me everything I need to run my boutique yoga studio. It is easy to use, easy to set up and the team at fitDEGREE is amazing whenever I need support.

Negative: I wish there was the ability to backdate and/or make changes to membership freezes.

Summary: Recommend to anyone! We are mad we didn't make the switch even sooner. What a waste of money our prior service was. For anyone "afraid of change" - it is worth it!

Positive: Easy to reach REAL people.
Our clients love the interface and the community feel
clean design.
Price is on point compared to what we were paying.
Love the integration with loopspark.
Easy transition from old software.
Nothing is overly complicated.

Negative: Nothing major.
Missing a few reports that MB had.
Every once in a while there is a glitch/lag.

Summary: fitDEGREE software has truly revolutionized the way we operate our fitness studio. The option to have a branded app for our studio has improved the overall client experience, while the software’s financial and community-building features have proven to be invaluable for our business. fitDEGREE has not only made managing memberships and fees simpler but has also created an interactive and engaging platform that our clients genuinely enjoy being a part of.

Positive: fitDEGREE has been a total game-changer for our studio. The personalized branded app for each studio not only gives us a professional edge but also simplifies things for our clients. With fitDEGREE, enforcing membership agreements and handling late cancels and no-show fees has never been easier. Plus, our clients love the interactive community aspect of the app, which keeps them engaged and motivated. It's a win-win for both our business and our clients.

Negative: Not many cons, Would love a spot booking feature.

Summary: Ww love it. Our clients love the community aspect and have all friended each other to see when the other is attending. They love the emails.

Positive: We love fitDEGREE and it community. As a new business, starting can be overwhelming and the last thing we wanted to do was jump into a system that was not intuitive or willing to help with much onboarding. We met with Nick and his team, they made it easy and have been available to us every step of the way. You will not regret this decision.

Negative: Only - if you want call it a con- is fitDEGREE not being able to sync with lots of account, but we have not really had an issue and just manually have to put things in.

Summary: Positive! I would change everything again from mbo to fitDEGREE.

Once the app opens its pretty easy to buy-schedule classes.
Clients are calling and emailing us way less than they did when we were mbo users.

Positive: It’s both for the client and the teachers very user friendly. Love the ability of promoting our classes and special events throughout the announcements.

And the sharelink to invite others to join classes is amazing!

Negative: It takes time to open.
Cannot schedule duos via app.
Cannot schedule past events which can be annoying.
Waiver option needs improvement since it’s too basic.
Cannot block hours of teachers to show they are put of town for example.

Summary: Loving our switch to fitDEGREE due to the support and communication we receive. fitDEGREE was an easy transition from Mindbody where we were NOT receiving this kind of support.

Positive: fitDEGREE support is not only accessible and willing to help as soon as possible, they make it easy to schedule and are always clear and concise on responses and direction for action steps. It is so nice to talk to a real person who you can tell really wants to solve any issue.

Negative: A few schedule buttons but anytime we bring up something we don't like, the team is willing to listen and add to a list of upcoming upgrades.