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Likelihood to Recommend to Others1 2 3 4 5 6 7 8 9 10
Excellent service Date: Oct 30 2023
Summary: I love their service. They are the best. As mentioned, they provide excellent and wide distribution in the US and in other countries.
Positive: eReleases provides excellent and wide distribution...which is what anyone needs for a press release. Many very cheap Press release distributors are tempting to use, but they are not very good at getting you the right distribution, and some get you nothing. I have used eReleases for many years now and I highly recommend them.
Negative: I have not found any.
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Likelihood to Recommend to Others1 2 3 4 5 6 7 8 9 10
Great Service Date: Oct 12 2023
Summary: eReleases was very easy to use. Extremely helpful support staff with zero 'sales' pressure; just genuine good service.
Positive: Very intuitive and easy to use. The cost and value when compared to the competition was no comparison, this was the best choice.
Negative: The evaluation phase to double check that the distribution was in fact what they claimed.
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Likelihood to Recommend to Others1 2 3 4 5 6 7 8 9 10
First timer will be back Date: Jun 06 2023
Summary: Good customer service. Competitive Will use again. Thanks!
Positive: Release was fast and easy. No difficulties.
Negative: Nothing to add.
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Likelihood to Recommend to Others1 2 3 4 5 6 7 8 9 10
The best customer service Date: May 02 2023
Summary: Easy and efficient. Great coverage and pickup every time while being cost effective. I get about the same coverage as Cision for half the price.
Positive: their customer service team is always easy to reach and incredibly helpful. I appreciate the pick up I get and the price is great.
Negative: I wish I could schedule release times, if you don't want 9am, you need to pay extra for rush service even if you knew in advance.
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Likelihood to Recommend to Others1 2 3 4 5 6 7 8 9 10
eReleases Make PR EASY Date: May 01 2023
Summary: It's great.
Positive: Ease of use, access to high-quality publishing networks, supportive staff.
Negative: N/A.
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Likelihood to Recommend to Others1 2 3 4 5 6 7 8 9 10
Very nice press release experience Edited: Apr 27 2023
Summary: Very nice press release experience.
Positive: As a PR professional, I've used several press release distribution websites over the years. However, I have found one that stands out from the rest. The eReleases website offers an easy-to-use platform that allows me to distribute my press releases to a targeted audience, helping me to increase the visibility of my clients' news. The customer service is exceptional, and the team is always willing to go the extra mile to ensure that my press releases are distributed effectively. Overall, I would highly recommend eReleases to any PR professional or company looking for a reliable and effective press release distribution service.
Negative: Not any bad experiences so far. I have had a very nice press release experience.
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Likelihood to Recommend to Others1 2 3 4 5 6 7 8 9 10
Customer care that makes your project special Date: Mar 24 2023
Summary: One that I will repeat and use eReleases moving forward! Positive, smart and experienced people who care.
Positive: Excellent help from two superb eReleases staff at 5:10 on a Friday that made me feel like my Essential Guide to Prescription Drugs, Mounjaro project was the only one in the world! From getting me logged in to getting the best targeting, the advice and help was fantastic.
Negative: I only have one more credit on what I previously purchased.
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Likelihood to Recommend to Others1 2 3 4 5 6 7 8 9 10
eReleases makes an intimidating task understandable Date: Mar 16 2023
Summary: Writing press releases is not my strength, but with e-releases I feel confident that I am not going to embarrass my self publicly.
Positive: I feel very guided through the press release process with e-releases easy to use interface. And their follow through with reporting shows the value to our sponsors.
Negative: Haven't found one yet. Nothing to complain about here.
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Likelihood to Recommend to Others1 2 3 4 5 6 7 8 9 10
Easy to use with extremely helpful support team! Date: Mar 04 2023
Summary: I can't believe it took me this long to find eReleases! They are my go-to wire distribution provider, and I can't say enough good things about them. I'd recommend them 10/10.
Positive: The FAQs on their site initially caught my attention when weighing different distributors. They list out everything you could want to know online, including pricing, without having to reach out to a support agent. But, if you need support, a human-manned chatbox is available throughout your entire order process., which I've taken advantage of several times.
They are the only partner distributor of PR Newswire, which is amazing considering how convoluted it is to work with PR Newswire.
Pricing is competitive.
The best customer success team ever! They've sent me personalized thank you emails, follow-ups of coverage that we might have missed, and release ideas for our next campaign. You can't beat their team! :)Negative: Because they work with the PR Newswire to distribute, you don't get to see a preview of the release in advance, just the live version once it's out. This was different from other providers I've worked with in the past. But when I reached out to their support team, they did send me a final Word document of what would be going to PR Newswire, which gave me one more opportunity to check the release.
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Likelihood to Recommend to Others1 2 3 4 5 6 7 8 9 10
eReleases for news distribution Date: Feb 24 2023
Summary: Very good, I use it as an intermediate distribution tool for reaching national audiences, next step up is to full PR Newswire.
Positive: Easy to use, affordable for multiple releases, very quick and useful help response through the Chat function, good general news release distribution service with national footprint, ability to include two images for the basic cost is great.
Negative: Website a little blocky, fairly basic, but that's what makes it easy to use too. Doesn't get in the way of getting the job done.
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Likelihood to Recommend to Others1 2 3 4 5 6 7 8 9 10
Great for those who are new to doing press releases Date: Jan 06 2023
Summary: My experience has been very good. I thoroughly recommend eReleases to folks who need to get the word out.
Positive: eReleases is a super friendly, very responsive way to get the word out there, particularly if you are new doing publicity. Really excellent support and not at all intimidating.
Negative: The chat is a little tricky at first and finding your way around the site can be a bit overwhelming, but if you stay with it, it becomes wonderfully logical.
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Likelihood to Recommend to Others1 2 3 4 5 6 7 8 9 10
eReleases is fantastic! Date: Dec 13 2022
Summary: I love eReleases! They're a value add to your overall business. I've used them at my past three companies and could not be more satisfied with the overall reach and customer service.
Positive: I've used eReleases at my past 3 companies. Their service is on par with other PR services, including the most popular ones and they are priced at a great value. The best thing about eReleases is not only the reach of the press announcements but also their customer service. I've had mistakes in press release where I was able to quickly contact them and have them fix it before the release went out -- that is invaluable. I can't even put a price tag on that.
Negative: I sometimes struggle to understand the vast list of industry targets to make sure it fits the release without having to look them up in a separate tab.
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Likelihood to Recommend to Others1 2 3 4 5 6 7 8 9 10
eRelease Review Date: Sep 07 2022
Summary: My overall experience was great. It was a very quick process!
Positive: The whole overall process is very simple. It does not take long to go through, and it is easy to get connected when in need of help.
Negative: I did not have any issues in my experience.
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Likelihood to Recommend to Others1 2 3 4 5 6 7 8 9 10
eReleases - amazing staff, excellent services & always responsive Date: Jun 22 2022
Summary: Superb! Thank you and your staff for quick follow-up. Great service, great support staff if you need an editor, great targeted media choices included.
Positive: When you need to get a release out, eReleases has the right expertise to target the right media for your company, responsive staff to make it happen and the support services to ensure your Release will hit the bullseye in drafting. It's the trifecta of quality service, domain experts to make you succeed and the customer service to deliver the goods. Much appreciated! Well done!
Negative: I liked the total experience, no cons. Great folks to work with - why go elsewhere.
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Likelihood to Recommend to Others1 2 3 4 5 6 7 8 9 10
Great customer service, best kept PR secret! Date: May 12 2022
Summary: Always helpful, knowledgeable folks that know the press release business. Thanks for being a great PR partner over the years!
Positive: Price.
Customer service.
Follow up.
Been a loyal user for years and am glad to have new client to use eReleases to get their info out! Always consistent and helpful customer service.Negative: I wish we could also use for publicly traded companies.
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