eFieldData Reviews

Resco Field Service+ empowers field service teams by transforming traditional service processes into streamlined digital workflows. Built to enhance operations in industries like utilities, telecommunications, manufacturing, and energy, Field Service+ combines offline functionality with advanced scheduling, routing, and data capture tools to keep teams productive in any environment. With seamless integration into Dynamics 365 and Salesforce, Resco Field Service+ enables real-time data access and updates from the field, reducing manual entry and eliminating paper-based records. Field technicians can use their mobile devices to capture photos, scan barcodes, complete checklists, and access service history—even offline, which is critical for remote or high-traffic areas. Features include drag-and-drop customization, allowing teams to create workflows, forms, and reports without coding. Its GPS and routing capabilities help technicians optimize their routes, and with real-time insights, supervisors can monitor job status and resource allocation on the go. Resco Field Service+ makes managing field operations efficient and reliable, helping organizations improve response times, reduce errors, and enhance customer satisfaction.

Built for testing laboratories, QBench is a cloud LIMS that brings samples, workflows, lab data, inventory, reporting, quality processes, and client interactions into a single system. From order placement through sample processing, results, and automated reporting, QBench supports every stage of lab operations. Lab teams configure their own workflows, data fields, and automation rules, so the software fits existing processes instead of forcing new ones. When requirements shift, labs can adjust fields, processes, and automations without depending heavily on custom code. Instruments, software, and outside systems connect to QBench through file parsers and a robust API, which moves data automatically and limits repetitive entry and transcription mistakes. For reporting beyond the LIMS, labs can connect QBench to Tableau, Power BI, Domo, or Looker via REST API. What labs get with QBench: Sample and workflow management Configurable workflows and custom data fields Workflow automation Instrument and system integrations File parsing and API connectivity Inventory management A client portal Automated reporting Analytics and operational insights Connections to Tableau, Power BI, Domo, and Looker A built-in Quality Management System (QMS) Because it runs in the cloud, lab teams get secure access to their data, workflows, quality management, and reporting in one centralized platform. Implementation and ongoing guidance come from a team that includes former bench scientists who understand laboratory workflows.