eBanqo Description

You can use an AI-chatbot for answering questions. This will reduce the workload of your support team and increase your response time. Live chat services can be extended beyond your website. Chat with customers via multiple messaging apps in real-time, making customer support easier than ever. Customers can self-serve, buy goods and services, and resolve problems on their own without having to contact you. You can send one-off messages, such as announcements, updates, and offers to multiple messaging apps. Use our powerful targeting tools to send messages that are likely to convert to customer groups. In minutes, you can set up your chatbot and connect to your messaging channels. Our platform is intuitive and easy to use. You can add unlimited questions and answers to our Knowledge base. This allows you to automate repetitive and simple questions. Connect eBanqo Messenger to your existing backend systems, such as CRM, help desks, and email, and get the answers you need.

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Pricing

Free Trial:
Yes

Integrations

View Integrations

Reviews - 1 Verified Review

Total
ease
features
design
support
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Company Details

Company:
eBanqo
Year Founded:
2019
Headquarters:
United States
Website:
www.ebanqo.com
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Media

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Product Details

Platforms
Web-Based
iPhone App
iPad App
Android App
Types of Training
Live Training (Online)
Training Videos
Customer Support
Business Hours
Online Support

eBanqo Features and Options

Live Chat Software

Canned Responses
Customizable Branding
Geo Targeting
Offline Form
Proactive Chat
Screen Sharing
Third Party Integration
Transfers / Routing
Website Visitor Tracking

Chatbot Software

Call to Action
Context and Coherence
Human Takeover
Inline Media / Videos
Machine Learning
Natural Language Processing
Payment Integration
Prediction
Ready-made Templates
Reporting / Analytics
Sentiment Analysis
Social Media Integration

Conversational AI Platform

Code-free Development
Contextual Guidance
For Developers
Intent Recognition
Multi-Languages
Omni-Channel
On-Screen Chats
Pre-configured Bot
Reusable Components
Sentiment Analysis
Speech Recognition
Speech Synthesis
Virtual Assistant

eBanqo User Reviews

Write a Review
  • Name: Anonymous (Verified)
    Job Title: PM
    Length of product use: 6-12 Months
    Used How Often?: Daily
    Role: User, Administrator
    Organization Size: 100 - 499
    Features
    Design
    Ease
    Pricing
    Support
    Likelihood to Recommend to Others
    1 2 3 4 5 6 7 8 9 10

    Great Software for Customer Success

    Date: Mar 27 2025

    Summary: I was able to serve my customers better, more turnaround time on customer queries and this helped me increase my sale, retention and overall product stickiness

    Positive: Omnichannel, FAQs, Broadcast and Service Automation. Most of these things worked out of the box. Also I got a dedicated account manager that was very supportive and committed to see my business grow.

    Negative: Connecting X was expensive but that is more on X.

    Read More...
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