e-automate Description

Streamline and consolidate your intricate copier business operations. Covering everything from accounting and contracts to inventory management, purchasing, sales, and customer support, e-automate® software eliminates the necessity for various disconnected systems, simplifies essential daily tasks, and offers immediate insights into all facets of your business. By integrating its main solution, supplementary products, and supplier partnerships, e-automate creates a unified system to effectively manage your office technology enterprise. This comprehensive approach not only enhances efficiency but also empowers decision-making with up-to-date information across the board.

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Integrations

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Reviews - 1 Verified Review

Total
ease
features
design
support
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Company Details

Company:
ECI Software Solutions
Year Founded:
1999
Headquarters:
United States
Website:
www.ecisolutions.com/products/e-automate-managed-print-service-software/

Media

e-automate Screenshot 1
e-automate Screenshot 1
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Product Details

Platforms
Web-Based
Types of Training
Training Docs
Live Training (Online)
Webinars
In Person
Customer Support
Business Hours
Online Support

e-automate Features and Options

Business Management Software

Billing & Invoicing
CRM
Employee Management
Financial Management
Inventory Management
Marketing Management
Order Management
Point of Sale (POS)
Project Management
Purchasing
Scheduling
Time & Expense Tracking
Training Management
Vendor Management

Print Management Software

Cost Tracking
Device Status Monitoring
Environmental Metrics
Guest Printing
Mobile Printing
Multi-Printer Support
Multiple Authentication Methods
Print Billing
Print Job Deletion
Print Job Routing
Print Quotas / Limits
Remote Printing
Reporting / Analytics
Secure Print Job Release

e-automate User Reviews

Write a Review
  • Name: Morgan B.
    Job Title: COO
    Length of product use: 2+ Years
    Used How Often?: Daily
    Role: Administrator, Deployment
    Organization Size: 1 - 25
    Features
    Design
    Ease
    Pricing
    Support
    Likelihood to Recommend to Others
    1 2 3 4 5 6 7 8 9 10

    It’s pretty awful

    Date: Oct 12 2023

    Summary: If usage based billing is in your business model, there’s limited options, so you get what you get. 😥 Rumor has been a new entrant would be coming to the market (last 3 years).

    Positive: It covers billing requirements for office equipment dealers (metered usage). That’s it. Nothing else.

    Negative: Support is terrible, it takes a week to get a response. The software codebase is antiquated. API integrations are few, and documentation for theirs is quite poor, so integrating with current software is a challenge. The services that power the software are super glitchy, some having to be started repeatedly for them to actually start.

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