apaleo Integrations

Cloud solution for online event planning and automated quoting. For venues, hotels, and all other providers of events, seminars, and meetings. Providers of MICE events (hotels and venues, as well as other providers) 1. Save time 2. prevent errors 3. Maximize revenue All EVENTMACHINE plans come with a wide range of features, including automated function sheets & orders, MICE revenue management, and an eventmachine IQ instant quotation. All new clients are eligible for a free trial.

Our advanced machine learning algorithms efficiently tailor your room pricing. Enhance your pricing approach by considering factors such as occupancy levels, special events, and real-time demand fluctuations. Each night and room type experiences unique market dynamics, and happyhotel will determine the most effective pricing for your accommodations. Receive personalized pricing insights tailored to your hotel, taking into account current demand, events, and booking velocity. happyhotel assesses your demand and offers pricing strategies aimed at maximizing your RevPAR. The Pickup Calendar feature allows you to easily monitor all your reservations, enabling you to analyze the specific time frames for which your guests have made bookings. This interactive calendar allows for adjustments to be made, facilitating changes to the periods being examined. To excel in revenue management, having a comprehensive view of all your hotel data is essential. happyhotel performs comparative analysis on various metrics, delivering precise evaluations of pickup trends, ADR, RevPAR, occupancy rates, and overall sales figures, ensuring you are well-informed for strategic decision-making. By utilizing these tools, you can optimize your hotel's profitability and adapt swiftly to market changes.

The Atomize Revenue Management System for hotels revolutionizes revenue optimization by converting your data into revenue through the provision of real-time optimal pricing, extending 365 days into the future. With Atomize RMS, you can maximize RevPAR while significantly reducing time spent on pricing decisions, as it automatically determines the best prices for each room type at any moment. This innovative system is utilized in over 50 countries across five continents by hotels ranging from 50 to 1250 rooms in size. Recognized as a pioneer in the revenue management software sector, Atomize made history in 2019 by being the first RMS to offer real-time price optimization, enabling hotels to significantly enhance their competitive positioning. Within just two years of its launch, Atomize RMS achieved the top ranking on hoteltechreport.com, highlighting its impact and effectiveness in the market. As the hospitality industry continues to evolve, solutions like Atomize will undoubtedly play a crucial role in shaping the future of revenue management.

Selling your business's gift cards online has never been easier, taking just five minutes to set up as we manage everything from payment processing to delivery logistics. In a mere five minutes, you can integrate this feature seamlessly into any website, allowing customers to purchase gift cards or certificates for your services and products directly. You have the freedom to create stunning gift cards or certificates that reflect your brand and logo, with access to hundreds of unique, aesthetically pleasing designs that can be customized to your liking. Delivery options include both email and postal services, with the flexibility to send them instantly or schedule them for future occasions. Once purchased, recipients receive a beautifully branded card or certificate via email, which they can print, download, or save on their mobile devices. Additionally, if you prefer, you can activate the option for customers to purchase your own physical printed gift cards or certificates, making it a versatile choice for those with pre-designed cards ready for distribution. This comprehensive solution not only enhances customer experience but also increases your sales potential through effortless online transactions.

Experience a seamless guest journey with our innovative contactless solution. MyStay is designed to elevate your services and boost your revenue for both hotels and travelers alike. We are honored that the MyStay Free Contactless Kit has been recognized by the United Nations World Tourism Organization (UNWTO), with support from the World Health Organization (WHO), as the most comprehensive global solution to address the effects of COVID-19 on the tourism industry. Welcome your guests with a heartfelt greeting and provide them with enticing offers, such as hotel transfers, even before their arrival. Direct guests to an interactive page featuring a smart catalog of your services and essential information they may require. Ensure that guests can easily locate what they need and place orders with just a click from their mobile devices or computers. Minimize reception waiting times by facilitating a straightforward online check-in process. Enable guests to complete necessary forms in advance, ensuring their comfort. Additionally, showcase nearby attractions with a customizable mobile-friendly map, enhancing their overall experience. By implementing these features, you not only enrich your guests' stay but also foster loyalty and encourage repeat visits.

Transform your costly, repetitive hotel operations into an efficient digital guest experience in under five minutes! With Hotelbird, you can sustainably and economically digitize your routine check-in and check-out processes. Seamlessly integrated into your existing technology infrastructure, both you and your guests will enjoy a contemporary hotel experience, allowing for room access with a single click through a smartphone. Experience automated digital check-ins that include identity verification and a guest directory at no cost. This offer is available now in the complimentary package from Hotelbird, accessible to every hotel. Numerous international hotel chains, along with independent hotels, are already reaping the benefits of the Hotelbird platform. Thanks to its adaptable application options, any hotel can embark on its digitization journey. Additionally, our specialists will provide a no-obligation, approximately 30-minute walkthrough of our platform to explore the potential advantages tailored for your hotel. This is an opportunity for hotels to embrace innovation and enhance guest satisfaction.

Viqal's Virtual Concierge for hotels automates guest communication from pre-arrival to post-departure. Save valuable time for staff and earn more revenue per booking. Key features include: • Natural conversations: Leveraging advanced AI technology, Viqal's Virtual Concierge engages guests in natural, lifelike conversations. • Welcome Messaging: Automated greetings and booking confirmations via WhatsApp as soon as a new booking is registered. • Room Upgrades: Automatic processing of upgrade requests. • Guest Inquiries: Automated handling of pre-arrival and in-stay questions. • Feedback Gathering: Streamlined post-departure feedback collection directly through WhatsApp, fully automatic. • Staff forwarding: Forward more complex guest inquiries to staff. • Amenities: See all amenities with visualization, general info and reservations. • Booking Changes: Reservation modifications automatically amended and inserted in PMS directly from the natural chat with a guest. • Early online check-in: Streamlining the arrival process, Viqal offers guests the convenience of early online check-in.

4SUITES is an integrated system of advanced hardware and software, utilizing the Internet of Things to provide smart access solutions tailored for the hospitality industry. By enhancing the guest experience and simplifying processes, it eliminates wait times, increases convenience, ensures full control, and allows guests to manage their entire journey effortlessly. Embrace a more intelligent hotel environment; enhance your operational efficiency, reduce expenses, improve guest experiences, drive revenue growth, and gather essential data and insights. Incorporate intelligent access features into your cutting-edge software or hardware offerings. Collaborate with our teams and utilize our API, SDK, or hardware reference designs to expedite your market entry. At the core of hotel operations and guest services lie PMS systems, and 4SUITES integrates seamlessly with these systems while partnering with various guest journey applications to provide fully automated workflows, enhancing efficiency and creating remarkable guest experiences. With 4SUITES, you can access a comprehensive suite of cloud-connected hotel door locks, lock upgrades, mobile key solutions, and a centralized cloud management platform, all designed to revolutionize the way hotels operate. Additionally, our innovative approach ensures that every aspect of guest interaction is not only streamlined but also enriched, setting a new standard for the hospitality experience.

Nango stands out as a leading product integration platform that empowers developers to implement integrations with over 300 APIs in just a matter of hours. It simplifies the complexities of API interactions through a variety of pre-built integrations, developer tools, and user interface components. By using Nango, developers maintain complete control over their code and have direct access to external APIs, enabling them to create tailored integrations that meet their customers' specific needs, much like an in-house development team would. The platform is designed with built-in support for all types of authorization and API peculiarities, presenting a unified interface that works with your own data models while ensuring smooth user interfaces for top-tier integration experiences. Each developer tool is customized for individual APIs, effectively managing pagination, rate limits, and other essential features. Furthermore, Nango includes an AI co-pilot that has been trained on a multitude of integrations to help facilitate the creation of custom solutions. For those who need additional expertise, Nango not only connects users with API specialists but also offers a service where their engineers can craft bespoke integrations tailored to specific requirements. This comprehensive approach ensures that developers have the resources and support needed to succeed in their integration projects.

RoomPriceGenie makes it easy to ensure your rooms are priced correctly every night. RoomPriceGenie was designed for independent hoteliers. It is easy to use, intuitive, transparent, and simple to understand. You can choose to let the platform manage your pricing or you can control your price yourself. RoomPriceGenie can help you save time and compare your rates to other competitors. It will also ensure that you don't lose any money. It's revenue you can count on in an uncertain world.

Maileon is an email marketing and automation solution that allows you to send targeted email campaigns to your customers and develop professional marketing automations. Take advantage of numerous powerful features including personalised sending times, AMP mailing support, SMS marketing and many other features. From small businesses to large corporations - Maileon offers full scalability for your email marketing with up to 100 million emails/hour. We offer you the full toolbox you need to create great marketing & communication experiences.Through our powerful integrations and partnerships, you’ll get everything you need to tackle your marketing challenges. Allow us to convince you by our many years of experience in email marketing and our high standards. You do not have a Maileon account yet? Test it for free now! Features: • Newsletter Drag & Drop Editor • Personalised sending times • Recommendation Engine • SMS Marketing • Marketing Automations • AMP Mailings • A/B-Tests • Darkmode optimisation • Mailing Reporting

This platform is an excellent means to enhance your revenue. Just by attracting two guests daily, you can achieve a solid return on investment from this service. Opting for EasyWay ranks as the most advantageous decision I’ve made for my business. It consistently surpasses my expectations, significantly enhancing our revenue, improving staff productivity, and elevating guest satisfaction. EasyWay has demonstrated its value in our ongoing mission to enhance the seamless experience we offer our guests and to provide genuine hospitality. By utilizing a customizable web chat, you can actively engage with visitors on your website and boost direct bookings. Furthermore, our analytics provide valuable insights into your operations and guest experiences, allowing for continuous improvement. This comprehensive approach not only drives results but also fosters a deeper connection with your clientele.

Hotellistat presents a comprehensive All.In.One. RMB (Revenue Market & Business Intelligence) solution tailored to meet all your revenue management, business intelligence, reputation management, and social media needs, eliminating the hassle of juggling multiple systems. With Hotellistat, you can utilize a single platform that encompasses all aspects of digital market positioning and revenue management, streamlining your operations. Our cutting-edge RMB system not only saves you time but also reduces costs, aligning perfectly with our vision of a unified system designed to oversee every facet of hotel management and analytics. By offering an all-in-one solution, we ensure that each component is tightly integrated, making your experience as smooth as possible. Bid farewell to fragmented management systems as you transition to our centralized solution, which keeps you consistently ahead in the industry. This innovative approach to revenue management, directly sourced from the rate-shopper, optimizes efficiency by minimizing extra tasks in the PMS. The future of hotel management is here, promising to revolutionize the way you operate.

Boost your income through adaptable pricing strategies. Our advanced algorithm generates daily price recommendations that are highly profitable, utilizing the most pertinent data available. You will also gain from our smart alert system, designed to save you significant amounts of time. No longer will you need to sift through countless Excel spreadsheets, as our software simplifies the vast array of data for you. Our robust pricing algorithm considers various factors, including historical and current booking trends, competitor pricing, market demand, weather conditions, guest feedback, special events, and holidays. By streamlining your workflow and seamlessly integrating with your current systems, you can reduce the likelihood of errors in data management and free up valuable time. An effective pricing strategy is essential for any hotel or resort aiming for success. We will guide you through the fundamentals of revenue management within the hospitality sector, illustrating how to implement pricing and length-of-stay strategies, and how to assess your revenue performance to maximize your profits. Together, we can help you unlock the full potential of your pricing approach.

Flexible payment collection tool. Automatically split partial or full payments according to due dates. Based on the cancellation policy of a booking or your refund policy, automatically charge/refund. You can create a Payment link in 1-click. Share it with your customers via email or SMS, Messenger chatbot, and other media. It is quick and easy for guests. It eliminates delays, costs, and non-payment risk of manual billing. Automated payment collection is based on cancellation policy. With our Chargeback Protection feature, you won't have to worry about customers who aren't paying their dues or dispute charges. Allow guests to add or modify payment methods and receive a prompt reminder. Visually identify the status of your reservation and export it to CSV files.

Reinvent hospitality with a Guest Relationship Platform that personalizes each journey, enhances your services, and optimizes your operations. With a Guest App, a Communication Hub, and a hotel CRM, Bowo brings unparalleled value to every guest's journey. 🛠 Key features : - Personalized guest journey, from pre-stay to post-stay - Mobile-first Guest App, no download required - Online check-in, digital keys, room service, spa bookings, chat & more - CRM tailored for hoteliers with automated messages (email, SMS, WhatsApp) - Targeted upsell tools to boost revenue - Real-time request & task management for staff - Unified inbox for all guest communications - Modular setup to match each hotel’s needs - Easy-to-use interface for hotel teams - Actionable data & guest behavior insights - Integrates with leading PMS and hotel tech tools - Fully branded experience reflecting your hotel’s identity Bowo is approved by more than 600 hotels in 27 countries. Winner of the FHT Innovation Award and finalist of the HotelTechAwards 2024. ==> Contact us for a personalized demo.

Introducing a comprehensive guest experience platform that encompasses the entire guest journey, from the initial planning stage to the conclusion of their stay, all accessible through a single web application. This versatile platform seamlessly integrates various services, including restaurants, transportation options, food delivery, attractions, bike rentals, and other booking systems, making everything easily available in one location. As a result, guests will have all the resources they need at their fingertips throughout their visit. They can check in ahead of time and obtain essential information about their stay even before they set foot on the property, allowing them to eagerly anticipate their experience. For managing restaurant reservations and various enjoyable activities, you can utilize different software solutions that can be effortlessly connected to your DigitalGuest platform by simply adding the software's link behind the relevant buttons. To ensure the integration of a wide array of services and to extend the utility of DigitalGuest into other sectors, we have implemented an open API. Regardless of the point in the guest journey, guests can easily access all pertinent information related to their stay, ensuring a smooth and enjoyable experience from start to finish. This innovative approach not only enhances guest satisfaction but also streamlines the management process for hospitality providers.

Encourage Your Guests to Bid for Room Enhancements GUEST EXPERIENCE 1. Pre-Stay Email Notification In the days leading up to their stay, guests receive an automated email that presents them with an opportunity to elevate their stay at your hotel with potential upgrades. 2. Guests Submit Bids for Upgraded Rooms Through a user-friendly slider, guests can submit bids for various room categories. The hotel then evaluates these offers, choosing whether to accept or decline them. If a bid is accepted, the guest enjoys the upgrade for an additional fee, while declined offers leave their original reservation intact. 3. ...And Opt for Additional Services Provide guests with the option to purchase extra services from a tailored menu designed to enhance their overall experience at your establishment. This additional offering adds value to their stay, making it even more memorable.

Provides a quick overview of all relevant hotel key figures of the current booking situation, the changes of today and rolling for the next 3 years. With just one click, important hotel KPIs including occupancy, ADR, RevPAR, and accompanying graphs, are all available at a glance. It is a time and cost-effective alternative to complex spreadsheet solutions. You can quickly spot deviations from the budget & forecast & validate current planning vs the pickup pace of the past. PickupTracking integrates easily with a large number of interfaces available from various PMS and RateShoppers. We are always happy to add more integrations.

Flexkeeping serves as a comprehensive communication and housekeeping platform specifically designed for hotels. By transforming disorganized daily operations into efficient, transparent, and automated teamwork, it allows you to oversee all aspects of your hotel management while simultaneously reducing costs and enhancing guest reviews. This software seamlessly integrates all departments, empowering you to manage hotel tasks effortlessly. With the capability to organize and monitor all housekeeping efforts, it enhances communication, fosters productivity, and provides instant access to essential information. Additionally, the maintenance module of Flexkeeping equips maintenance personnel to perform their duties more efficiently and effectively. By automating and digitizing the responsibilities of housekeepers, more time can be dedicated to ensuring quality service. The system allows for the automation, scheduling, and supervision of both preventive and reactive maintenance tasks. It also enables you to identify major challenges through insightful data analysis, allowing you to remove bottlenecks and ensure a continuous workflow. Furthermore, Flexkeeping helps maximize minibar profits, ensures timely room service delivery, and consistently exceeds guest expectations, ultimately leading to a superior hospitality experience.

FairPlanner is a 360° Hospitality Financial Planning & Analysis Software. It is designed for efficient revenue & profitability planning for all departments based on hotel-specific P&L charts of accounts. It is your go-to hotel budget and forecast planning software. With interfaces to all major data integration systems (PMS, ERP, etc.), it is an intuitive planning & controlling solution with a dashboard of relevant KPIs; 360° insights at a glance.

Eliminate long lines for your guests by allowing the Kiosk to handle check-ins effortlessly. Ensure a delightful arrival experience, as satisfied guests are more likely to leave positive feedback. With just a simple click, guests can easily add on additional services and products, making upselling and cross-selling simpler than ever before. Our check-in kiosks have been redesigned to be budget-friendly for any type of hotel, requiring merely a tablet for operation. They seamlessly integrate with a variety of PMS and hardware solutions, and by downloading Abitari onto your tablet, you can begin utilizing the Kiosk instantaneously. Our open API accommodates most PMS and door locking systems, and we've successfully integrated with over 80 PMSs to date. The entire setup can be completed in just a few minutes, though onboarding may take a bit longer if your PMS has not yet partnered with Abitari. With its fresh and innovative approach, Abitari allows you to convert any tablet or computer into a versatile check-in and check-out kiosk, enhancing operational efficiency. This transformative solution not only streamlines the guest experience but also elevates the overall service quality, ensuring your hotel stands out in a competitive market.

Boost your revenue and enhance profitability while elevating guest satisfaction, all while conserving both time and resources by automating your complete registration process. Our leading online check-in solution is meticulously crafted to ensure a swift, seamless, and enjoyable experience for your guests from the very beginning. Utilizing advanced biometric comparison technology, we confirm the identity of each guest, guaranteeing that the documentation they present matches the individual entering your property. The rental agreement can be tailored to include any clauses you desire, allowing your guests to read and sign it electronically during their online check-in. Elevate the guest experience by offering personalized options like early check-in and late check-out, as well as additional services, transportation, and leisure activities, ultimately resulting in increased revenue per booking and more direct reservations. Both you and your guests can enjoy peace of mind; during the online check-in process, you have the option to request that guests pay for insurance or provide a deposit, which will be held until after their stay concludes. This comprehensive approach not only streamlines operations but also fosters a more rewarding experience for all parties involved.

Installing a self-check-in kiosk will provide round-the-clock automated reception, thanks to its digital access control system. The entire check-in process can be completed in under a minute without any assistance, and it features an intuitive interface available in multiple languages. With Roommatik's automated access control, guests no longer have to wait at the front desk, ensuring that social distancing measures can be easily observed. By digitizing access control with Roommatik's self-check-in solutions, your establishment can boost its profitability by lowering operational expenses. This system enables a 24/7 reception service while keeping staffing costs to a minimum. Additionally, Roommatik kiosks are equipped with remote capabilities to issue keys from a distance. They seamlessly integrate with electronic locks and property management systems (PMS), enhancing operational efficiency. Drawing from our extensive experience, we have formed robust partnerships with key industry players, allowing Roommatik self-service kiosks to be compatible with leading PMS platforms. This integration not only simplifies the check-in process but also significantly improves guest satisfaction. Ultimately, adopting Roommatik solutions positions your establishment for greater success in a competitive market.

HotelPartner utilizes a distinctive revenue synergy approach that combines expert knowledge, advanced technology, and top-notch professionals, enabling you to boost your hotel’s revenue regardless of market conditions while ensuring long-term security for your establishment. As the competitive landscape within the hospitality sector continues to intensify, hoteliers must adopt innovative strategies to effectively manage their revenue and maximize room rates. Achieving high occupancy rates and commanding desirable prices necessitates a blend of cutting-edge technology, skilled personnel, and extensive industry experience. By crafting a personalized and forward-thinking revenue strategy tailored specifically to your hotel’s unique requirements, you can maintain comprehensive oversight of your revenue management efforts. This holistic approach will empower you to enhance your performance and thrive in even the most challenging market scenarios, ensuring that your establishment remains competitive and profitable over time.

Maximize your hotel's profitability by leveraging a sophisticated revenue management system that incorporates dynamic pricing, load forecasting, demand analysis, and competitor pricing, along with effective booking segmentation and sales rate evaluations. Our innovative solutions combine advancements in revenue management, marketing strategies, and cost optimization, ensuring increased profits from the outset for both major hotel chains and charming boutique establishments. With seamless integration into your property management system or channel manager, you can instantly update your pricing structure. Enjoy the convenience of automated pricing adjustments, enabling you to rapidly assess booking growth and revenue projections for various dates, segments, booking origins, and room types. Additionally, monitor your competitors' offerings and market availability, while analyzing pricing trends and room inventory effectively. Armed with comprehensive data on competitor pricing, demand fluctuations, booking patterns, sales metrics, and other critical analytical indicators, you can strategically position your hotel for enhanced success. By understanding the nuances of market behavior and consumer demand, you can proactively adapt your pricing strategy to boost occupancy and revenue.

Wave combines cutting-edge AI with a personal touch, enabling modern revenue managers to escape the confines of traditional 'black box' revenue management systems. This innovative platform offers an unprecedented level of ease and control not typically available in existing RMS solutions. With its distinctive strategy builder tool, Wave equips revenue managers with customizable AI models tailored to their hotel's specific strategy, enhancing transparency in pricing suggestions and allowing hoteliers to focus on managing their establishments effectively. Additionally, Wave caters to those hotels that may not currently utilize an RMS but require a robust revenue management framework. It is designed for hotels of all sizes that struggle with the capacity and resources needed to analyze and act on their data effectively. Furthermore, the system automates demand forecasting through non-linear calculations, improving price elasticity assessments and promoting smarter decision-making in revenue strategies. Ultimately, Wave empowers hotels to optimize their revenue management processes like never before.

Enhance your marketing strategy and never miss a lead with streamlined automation and retargeting techniques. Organize your customer information, automate promotional efforts, and seize every potential growth opportunity for your business. Our hotel-focused solution is designed to engage your guests and ensure their loyalty. With robust integration capabilities with the property management system, your guest data is automatically processed, making it readily available for your marketing initiatives. Say goodbye to complicated queries, CSV file exports, and tedious data management tasks. Hotelappz allows you to concentrate on elevating your hotel brand, crafting compelling offers, and automating crucial interactions so that guests have lasting memories of their stay and are more likely to return. Our powerful automation features facilitate easy set-up for booking confirmations, pre-stay communications, in-stay services, post-stay follow-ups, and customer re-engagement. Furthermore, the open API can seamlessly connect with your entire IT infrastructure, making it adaptable for additional services such as self-check-in, point of sale, Wi-Fi, feedback ratings, and business intelligence enhancements. This ensures that your hotel can continuously evolve and meet guest expectations.

Runnr.ai is an innovative conversational AI solution specifically designed for the hospitality sector, aimed at automating and improving the communication experience for guests throughout their entire journey, from the moment they book until they check out. By seamlessly integrating with property management systems and various hospitality software, Runnr.ai facilitates proactive messaging through platforms like WhatsApp or SMS, boasting an impressive 98% open rate and a 65% engagement rate from guests. The platform also offers real-time translation in over 100 languages, empowering guests to converse in their preferred language while ensuring that staff members receive messages in their own language, which effectively removes language barriers and boosts overall guest satisfaction. Furthermore, Runnr.ai features a consolidated inbox that gathers all guest communications from multiple channels—including WhatsApp, SMS, Booking.com, and webchat—into a single, user-friendly interface, which not only simplifies communication but also minimizes the reliance on lengthy calls and emails. This holistic approach ensures a more streamlined experience for both guests and hotel staff alike.

Achieve total revenue optimization with Guestrev, a solution built to supercharge profit for every segment of your business, using rules-based automation with the right level of control revenue managers crave. Evaluate and understand your property’s mix of revenue and profit centers holistically and more strategically with up to nine categories of ancillary revenue, custom to your hotel. Guestrev offers open pricing recommendations by room type and market segment. Price each room type independently of overall demand based on a multitude of factors. Guestrev employs the most accurate valuation of your guest’s true revenue potential at the segment level. Understand your guest’s willingness to buy, distribution cost, and total profitability while on-property. Forecast accurately, price with certainty, and make quick, agile decisions. Synchronize your PMS data with Guestrev in real time so you can look at the most accurate picture of your data.

Revintel offers 55 out-of-the-box reports and Revintel’s BI solution, Compose, to create your own custom brand-matched interactive visualizations in a variety of formats using drag and drop functionality. These allow you to spend more time on strategy and analysis than on acquiring data. You can understand the booking pace and identify issues that are affecting performance while you still have time. Find trends and opportunities in property, market, brand, or portfolio-wide areas. Make faster, better-informed, revenue decisions. You can save time and maximize your profitability by having a uniform portfolio view at your fingertips. You can quickly drill down into details by creating personalized dashboards that give you a comprehensive overview of the most important aspects of your business. To guide your marketing efforts, compare YOY economic conditions and market conditions. Deeper more actionable insights enable faster, more informed revenue decisions.

Put your guests at the heart of what you do and reward them with uniquely personalized experiences that keep them coming back. Cendyn’s comprehensive Cendyn Loyalty solution, powered by our award-winning content management system (CMS), enables you to manage your own content, images and offers. Effectively run and maintain all aspects of a loyalty program for any type of hotel or brand. Create memorable experiences with multiple program types supported including stay, nights, recognition, birthday and surprise and delight. • Unleash the power of CMS: Control and manage content, images and offers with a robust CMS to drive adoption, engagement and direct bookings • Personalized member portal: Members can log in with social media credentials to view loyalty status, redeem rewards, receive bespoke offers and more • Right reward, right moment: Recognize members with personalized awards using points, vouchers, touchless gift cards and more • Personalized offers: Deliver customized, dynamic multi-language communications, personalized offers, member rates and reward notifications • Flexible loyalty solutions: A flexible tier structure and rules engine offers member-exclusive earning opportunities and segmentation

Civitfun stands out as the premier platform transforming the guest experience from the moment they check in until they check out. As the frontrunner in digitizing every phase of a guest's journey, Civitfun seamlessly integrates with the hotel’s property management system (PMS). It efficiently transfers the data provided by guests straight to the PMS, ensuring that you also receive valuable information like guest email addresses while adhering to all relevant privacy regulations. Guests have the flexibility to select from the available rooms for their stay, and this selection is promptly updated in the PMS, making the room unavailable for others. Additionally, you can utilize our customizable forms to create surveys that gather any specific information you may need from your guests. During the online check-in, guests can securely pay for their reservations and any applicable tourist taxes, which the PMS then marks as paid, transferring the funds to your bank account via a safe payment gateway. After completing the check-in procedure and finalizing room assignments, guests are issued an electronic key or access code (either BLE or a pin code) to facilitate their entry. This comprehensive digital solution enhances operational efficiency while providing a modern and convenient experience for guests.

Cendyn's CMS is specifically designed for the hospitality industry. It manages content and scales with you growth. You can increase website engagement and urgency by utilizing robust personalization features, simple administrative functionality, and promotion of live rates to convert lookers to bookers.