• Name: Penelope D.
    Job Title: Owner
    Length of product use: Less than 6 months
    Used How Often?: Weekly
    Role: User
    Organization Size: 1 - 25
    Features
    Design
    Ease
    Pricing
    Support
    Likelihood to Recommend to Others
    1 2 3 4 5 6 7 8 9 10

    Great products and service

    Date: Jul 08 2021

    Summary: Great products and service. Initially I was shocked to lose 6000 names (bad emails) from my list, but now I understand that size is not the answer. I'm working towards a smaller but much more engaged list. It was a hard lesson to learn, but they were effective and kind teachers.

    Positive: Excellent and easy to use software for cleaning lists and increasing open rates and solving spam problems. I made the mistake of trying to use an old list from my brick and mortar stores for a new online shop and quickly found all my emails ending up in span. ZeroBounce has literally saved my business by providing tools and a path to get back on track with this list.

    Negative: Honestly nothing not to like in my experience so far. They have been unfailingly helpful, efficient and dedicated to helping businesses navigate the increasingly complex email world.

    Read More...
  • Name: VAN S.
    Job Title: OWNER
    Length of product use: Free Trial
    Used How Often?: Monthly
    Role: Deployment
    Organization Size: 1 - 25
    Features
    Design
    Ease
    Pricing
    Support
    Likelihood to Recommend to Others
    1 2 3 4 5 6 7 8 9 10

    Finally After 2 Weeks

    Date: Jun 04 2021

    Summary: This part was surprisingly easy. Now I hope it goes as easy implementing this with GoDaddy's email marketing program.

    Positive: I have been searching for several weeks to find someone to trust. Everything about Zero Bounce and their representative, Narcis, was Great.

    Negative: Nothing.

    Read More...
  • Name: Jason C.
    Job Title: Managing Director
    Length of product use: 6-12 Months
    Used How Often?: Monthly
    Role: User, Administrator
    Organization Size: 1 - 25
    Features
    Design
    Ease
    Pricing
    Support
    Likelihood to Recommend to Others
    1 2 3 4 5 6 7 8 9 10

    Great Service

    Date: Apr 26 2021

    Summary: Overall, it's a great product backed by great service! We highly recommend Zero Bounce to all of our clients.

    Positive: Always available online, friendly and professional service. The platform is easy to use and keeps our sending reputation in tact.

    Negative: There's not much I don't like, except for perhaps the pricing buckets. It would be great to get some sort of discount of a period of time.

    Read More...
    ZeroBounce Company Response
    Date: Apr 27 2021
    Thank you for the glowing review, Jason!
  • Name: Jason L.
    Job Title: Entertainer
    Length of product use: Less than 6 months
    Used How Often?: Monthly
    Role: User
    Organization Size: 1 - 25
    Features
    Design
    Ease
    Pricing
    Support
    Likelihood to Recommend to Others
    1 2 3 4 5 6 7 8 9 10

    This Software Cleaned My Old Email List

    Date: Apr 22 2021

    Summary: I didn't know how much I needed this service until I saw it. Before Zero Bounce, I was just going through and deleting non-opens (pretty tedious). A clean, engaged email list is more important than you think.

    Positive: With all of the phony or dead emails cleaned out of my list, my click rate goes up and my emails actually find their way into people's inbox. In the past I've ended up in spam folders all over the country. Well worth the investment.

    Negative: I had to bite the bullet on the cost because I have a pretty massive email list. For reasonable lists it's a no-brainer.

    Read More...
    ZeroBounce Company Response
    Date: Apr 27 2021
    Thanks for the positive review, Jason! Please reach out to our amazing customer support team - they'll happily apply a discount on your next purchase.
  • Name: Tim B.
    Job Title: Sales
    Length of product use: Less than 6 months
    Used How Often?: Weekly
    Role: Deployment
    Organization Size: 100 - 499
    Features
    Design
    Ease
    Pricing
    Support
    Likelihood to Recommend to Others
    1 2 3 4 5 6 7 8 9 10

    Email checker research

    Date: Apr 19 2021

    Summary: Just what I needed to get started.

    Positive: The ease of purchasing - ease of finding what I needed to confirm email address for this project I am working on.

    Negative: All was good.

    Read More...
    ZeroBounce Company Response
    Date: Apr 20 2021
    Thanks for the positive review, Tim.
  • Name: Dinesh C.
    Job Title: Managing partner
    Length of product use: Less than 6 months
    Used How Often?: Monthly
    Role: User
    Organization Size: 1 - 25
    Features
    Design
    Ease
    Pricing
    Support
    Likelihood to Recommend to Others
    1 2 3 4 5 6 7 8 9 10

    Helpful

    Date: Apr 15 2021

    Summary: It's been a nice experience.

    Positive: Today i just wanted to validate only 29 mail ids and i was offered 100 free credits - that was nice - even though i offered to pay for it!

    Negative: Can't think of any right now honestly - well , i think smaller packages will be beneficial.

    Read More...
    ZeroBounce Company Response
    Date: Apr 16 2021
    Thanks, Dinesh. As part of our Freemium account, you'll receive 100 free validations, per month!
  • Name: Anonymous (Verified)
    Job Title: Email Automation Campaign Specialist
    Length of product use: 2+ Years
    Used How Often?: Yearly
    Role: User
    Organization Size: 100 - 499
    Features
    Design
    Ease
    Pricing
    Support
    Likelihood to Recommend to Others
    1 2 3 4 5 6 7 8 9 10

    Zero User - Vin

    Date: Apr 11 2021

    Summary: Very good products that can estimate the validation of email address, especially for offline data collection, so that we could identify the bounces email and reduce the chance that email go to spam.

    Positive: - Email Validation is accurate mostly.
    - I like it automatically give the Gender of each records, that is really help to add Prefix for each record.

    Negative: Nothing all currently, still using it well for my current need.

    Read More...
    ZeroBounce Company Response
    Date: Apr 12 2021
    Our system will not only append the gender of the user but also social and IP information (when available)
  • Name: Fabrício Yutaka F.
    Job Title: Founder
    Length of product use: Less than 6 months
    Used How Often?: Weekly
    Role: Deployment
    Organization Size: 1 - 25
    Features
    Design
    Ease
    Pricing
    Support
    Likelihood to Recommend to Others
    1 2 3 4 5 6 7 8 9 10

    Qualified Emails

    Edited: Apr 05 2021

    Summary: I'm very satisfied with the validation quality, and I recommend it. The validated emails are real, and the engagement rates are very good (+50% open rates).

    Positive: The bounce rate of the emails validated by Zero Bounce is good (in average 2%), and Zero Bounce has been helping me in providing lead generation services.

    Negative: I'm not an actual user of it — I just receive the lists and process them.

    Read More...
    ZeroBounce Company Response
    Date: Apr 05 2021
    Thank you, Fabrício.
  • Name: Anonymous (Verified)
    Job Title: PR Manager, Founder
    Length of product use: Less than 6 months
    Used How Often?: Monthly
    Role: User, Administrator, Deployment
    Organization Size: 1 - 25
    Features
    Design
    Ease
    Pricing
    Support
    Likelihood to Recommend to Others
    1 2 3 4 5 6 7 8 9 10

    Reliable and secure

    Date: Apr 03 2021

    Summary: Email marketing can be very complicated if you don't know anything about IT. The tool helped me a lot to make a good email anyway.

    Positive: I was able to clean up my mailing list with the tool der well. The mailing list with about 5,000 email addresses was later rated as unproblematic by the email sending service. Thanks a lot!

    Negative: It is simple and reliable. Old or faulty email addresses were sorted out and the sending worked without problems afterwards.

    Read More...
    ZeroBounce Company Response
    Date: Apr 07 2021
    Thank you for the positive review.
  • Name: Taras K.
    Job Title: Head of Outbound
    Length of product use: 1-2 Years
    Used How Often?: Monthly
    Role: User
    Organization Size: 1 - 25
    Features
    Design
    Ease
    Pricing
    Support
    Likelihood to Recommend to Others
    1 2 3 4 5 6 7 8 9 10

    Great validator, easy to use, friendly customer support

    Date: Apr 02 2021

    Summary: Overall, only positive experience. Definitely helps me with my lead gen needs, and going to proceed using ZeroBounce.

    Positive: I like that it's accurate, and it has separation for Catch Alls and Valids. Also, great that they add their MX records and other info like that, being helpful.

    Negative: Easy validator to use, it has upload format where you download you CVS, as well as Individual email check.

    Read More...
    ZeroBounce Company Response
    Date: Apr 02 2021
    Thanks, Taras. We appreciate the positive review. We have a new feature launching, so keep an eye out for that!
  • Name: Anonymous (Verified)
    Job Title: Brand Director
    Length of product use: Free Trial
    Used How Often?: Monthly
    Role: User
    Organization Size: 100 - 499
    Features
    Design
    Ease
    Pricing
    Support
    Likelihood to Recommend to Others
    1 2 3 4 5 6 7 8 9 10

    Fast & Easy Tool

    Date: Apr 01 2021

    Summary: Great experience overall! The support I received was quick and helpful. They have a great resource center available too.

    Positive: - Price
    - Easy to run email validation
    - Easy to understand reports
    - Great customer support!
    - Great resources to reference
    - Very easy to integrate with Hubspot

    Negative: I have no cons to report at this time. Everything worked as needed.

    Read More...
    ZeroBounce Company Response
    Date: Apr 02 2021
    Thank you! Also, thanks for mentioning our incredible customer support team 😃
  • Name: Antoine M.
    Job Title: IT Infrastructure Manager
    Length of product use: 1-2 Years
    Used How Often?: Daily
    Role: User
    Organization Size: 1 - 25
    Features
    Design
    Ease
    Pricing
    Support
    Likelihood to Recommend to Others
    1 2 3 4 5 6 7 8 9 10

    Great tools, great support

    Date: Mar 30 2021

    Summary: The service works perfectly, the implementation of the API is easy, and support is great. The user interface is really easy to understand.

    Positive: - Support react in less than 5 minutes, and always help.
    - They purpose a lot of custom offers for new and already clients.
    - The service is very great with an awesome accuracy.

    Negative: Nothing, all is great! I guess the only thing can be added is a cache system of result to don't use another credit when you retry an email 5mn ago.

    Read More...
    ZeroBounce Company Response
    Date: Mar 30 2021
    Thank you, Antoine! We appreciate the positive review.
  • Name: Anonymous (Verified)
    Job Title: Global Head of Data Management
    Length of product use: Less than 6 months
    Used How Often?: Weekly
    Role: User, Administrator
    Organization Size: 500 - 999
    Features
    Design
    Ease
    Pricing
    Support
    Likelihood to Recommend to Others
    1 2 3 4 5 6 7 8 9 10

    Does what I want and more

    Date: Mar 26 2021

    Summary: I was looking for a platform that will link in with Mailchimp and Salesforce and looked at the top 8 companies. Ran a test sample of 100 emails through each one and compared the results across for each email address across and ZeroBounce performed much better with 99% accuracy verses between 97% and 93% for the other companies.

    Positive: Gives a nice summary pdf to quickly share with others if needed and has the ability to add some additional information to your data which can be very useful.

    Negative: At the moment I have not come across any but have not been using it long. Am hoping that I will not find any as after running first 7.5k emails through the results have been very accurate.

    Read More...
    ZeroBounce Company Response
    Date: Mar 26 2021
    Thanks for the glowing review. We're confident your list will process with the same accuracy you've experienced with your sample list.
  • Name: Anonymous (Verified)
    Job Title: Project Manager
    Length of product use: 6-12 Months
    Used How Often?: Daily
    Role: User, Administrator, Deployment
    Organization Size: 1,000 - 4,999
    Features
    Design
    Ease
    Pricing
    Support
    Likelihood to Recommend to Others
    1 2 3 4 5 6 7 8 9 10

    Api functionality

    Date: Mar 25 2021

    Summary: When I have any problem, I contact support team, so, they solve in an excellent period of time.

    Positive: - Avg response time.
    - validate many of the common domains.
    - ease of use to integrate API with my systems.

    Negative: - For some cases, the validation returns MAILBOX_NOT_FOUND even when I'm sure that the mailbox exists, in all cases I contact support team and solves immediately but, it is an issue you have to resolve.

    Read More...
    ZeroBounce Company Response
    Date: Apr 07 2021
    Thank you for the review. Our development team will try to address the issue you've mentioned.
  • Name: Ganesh S.
    Job Title: CoFounder
    Length of product use: 6-12 Months
    Used How Often?: Daily
    Role: Administrator
    Organization Size: 1 - 25
    Features
    Design
    Ease
    Pricing
    Support
    Likelihood to Recommend to Others
    1 2 3 4 5 6 7 8 9 10

    Amazing APIs for validating emails

    Date: Mar 25 2021

    Summary: Overall awesome experience using ZeroBounce. Highly recommended for validating emails. Esp. in an automated API way.

    Positive: We were struggling with invalid email registrations and found zerobounce to be timesaving in reducing manual effort & in automatically ensuring the registration email quality is good.

    Really good support.
    Good documentation.
    Focused solution only on email validation.
    Easy to use.

    Negative: Have to use another API they have (based on AI) to validate catch-all scenarios (when the zerobounce API is not able to detect it correctly).

    Read More...
    ZeroBounce Company Response
    Date: Mar 26 2021
    Thank you so much for the positive review, Ganesh. Our support team is available 24/7 should you need help with our A.I.-based API.