Both IT teams and end users are afflicted by password reset tickets. IT teams will often push more urgent issues down the queue to ensure that users don't have their work put on hold while their passwords reset. Password reset tickets can be costly if they aren't addressed promptly. Nearly 30 percent of all help desk tickets were caused by forgotten passwords. It is not surprising that large companies have spent more than $1 million to resolve password-related help desk requests. It is a good habit to change passwords regularly, as it helps prevent cyberattacks caused by stolen credentials. Security experts recommend that administrators ensure that users change their passwords regularly and have password expiration policies in place.
Learn more

Endpoint Central is a unified endpoint management and security platform that helps IT teams manage and secure devices across the organization from a single console. It consolidates functions typically handled by separate tools, covering the full device lifecycle across Windows, macOS, Linux, iOS, Android, and Chrome OS.
Patch Management
Patch deployment is automated across operating systems and 1000+ third-party applications. IT teams define deployment policies, test patches before rollout, schedule updates within maintenance windows, and track compliance across the device fleet.
Remote Desktop and Troubleshooting
Built-in remote desktop tools allow technicians to connect to endpoints instantly without third-party software, diagnosing issues and resolving problems in real time for distributed and remote workforces.
Software Deployment and Asset Management
Applications are deployed, updated, or removed across thousands of endpoints simultaneously. Continuously updated hardware and software inventory supports license compliance, capacity planning, and audit preparation.
Mobile Device Management
Integrated MDM capabilities cover iOS and Android devices. IT teams enroll devices, push configuration profiles, distribute applications, enforce security policies, and perform remote wipe. Both corporate-owned and BYOD environments are supported.
OS Imaging and Provisioning
OS imaging workflows allow IT teams to build and deploy standardized system images, provisioning new devices quickly with uniform configurations across the organization.
Endpoint Security
Security capabilities include vulnerability assessment, application control, device control, endpoint privilege management, and browser security. BitLocker and FileVault encryption managemen
Learn more
YUM
Managing software packages on Linux systems, including installing, patching, and removing them, is a fundamental responsibility for system administrators. This guide will help you navigate the basics of package management specifically for Red Hat-based Linux distributions. Package management refers to the process of installing, updating, uninstalling, and monitoring software from designated repositories within the Linux ecosystem. Different Linux distributions utilize various package management tools tailored to their needs. For Red Hat-based systems, the RPM (RPM Package Manager) alongside YUM (Yellow Dog Updater, Modified) or its successor DNF (Dandified YUM) serves this purpose. YUM is the primary tool employed for the tasks of installing, updating, and managing software packages in Red Hat Enterprise Linux environments. It effectively resolves dependencies during the installation, update, and removal of software packages. Additionally, YUM can handle packages sourced from both the installed repositories and .rpm files. There is a wide array of commands and options at your disposal when working with YUM, allowing for flexible management of software on your system. Thus, familiarizing yourself with these commands is crucial for efficient system administration.
Learn more
MacPorts
The MacPorts Project is a community-driven open-source initiative aimed at creating a user-friendly platform for compiling, installing, and upgrading various types of open-source software—whether command-line, X11, or Aqua—on the macOS operating system. To facilitate this, we offer the MacPorts software package, which operates via the command line and is licensed under a 3-Clause BSD License, granting users seamless access to thousands of ports that streamline the process of managing open-source software on Mac computers. Our repository maintains a single software tree that aligns with the latest versions of every software title (port) we offer, avoiding the complications of categorizing them into “stable” and “unstable” versions, primarily focusing on compatibility with macOS Mojave v10.14 and later, including support for macOS Monterey v12 on both Intel and Apple Silicon hardware. With a vast array of ports available across multiple categories, the collection is continually expanding to meet the needs of users. Each update aims to enhance user experience while ensuring that the most current software options are readily accessible.
Learn more