Zence Commerce Description
Increase sales by reaching your customers directly with a phygital experience in-store. Give your customers an in-store experience. You can simply get them on a live video call and show the product. Customers can be assisted by automated search-suggestions based keywords to help them find the right product. Chatbot that can be customized to allow customers to shop in their preferred languages Customers can redeem their points, coupons, and gift vouchers when they shop on WebBot. Use ad-like stories and updates to engage customers and drive profitable customer action. Smart conversations can increase store sales and ensure safety for staff and customers. You can choose to have a single conversation or a complete suite depending on your business needs. Meet your customers in their safe place, their home. You can connect via WhatsApp/WebBot. Send product catalogues, personalized recommendations, and more. Shopster conversational toolkit helps businesses adapt quickly to changing consumer habits.
Zence Commerce Alternatives
Enterprise Bot
Our AI is your best agent, trained to answer all questions and guide customers through every step of their journey, 24/7. Our AI is cost-effective, quick, and offers out-of-the-box domain knowledge and integration. Enterprise Bot's conversational AI is superior and can understand and respond to user requests in multiple languages. Our domain knowledge allows for high accuracy and record-breaking time-to-market. We offer automation solutions that integrate into core systems, whether it's commercial or retail banking, asset, or wealth management. You can check the status of trades, pay your credit card bills, send offers and much more. To increase sales and cross-sell, provide simple answers to complex questions about insurance products. Our smart flows will allow customers to quickly report claims using our smart flows. Our AI interface allows customers to ask questions about ticketing, book tickets, check train schedules and provide feedback.
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Pylon
Pylon is an All-in-one B2B Support Platform for modern B2B businesses.
We provide everything a post-sales team needs, including a ticketing software, B2B omnichannel (Slack Connect and Microsoft Teams), a modern chat widget, a knowledge base, an AI support bot, customer marketing and account management.
Support system for B2B businesses. Support your customers wherever they want and allow multiple support levels. Let AI create support articles based on the resolutions of your issues. Use Triggers to codify workflows and business processes, and create Macros for common responses. Track engagement and broadcast new features, newsletters and more to customers. All customer data can be stored, tracked and organized in a dedicated location. Shared view that gives your stakeholders visibility on their team's current issues.
If you use or want Slack for customer support, we should talk. Our Slack power users average 180+ customer channels
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Ochatbot
An eCommerce chatbot that lifts revenues from 20% to 40% when the shopper engages with Ochatbot and reduce support tickets from 25% to 45% with Ochatbot. Our Pro and Enterprise plans include an eCommerce Guarantee.
Ochatbot’s robust AI chatbot features are designed for ecommerce platforms for Shopify chatbots, BigCommerce chatbots, WooCommerce chatbots and Magento chatbots as well as B2B sales and support chatbot. No code, auto install AI platform.
Ochatbot engages customers to providing product recommendations, overcoming sales obstacles, upselling and cross-selling, capturing abandoned cart, and answering support questions including order tracking.
Ochatbots AI chatbot communicates through NLP conversations becoming smarter over time about your products and services. The AI chatbot determines the customers AI Happiness Sentiment, Customer Reaction data along with marketing and sales insights.
Ochatbot also includes 9 conversion optimization tools such as Leadbot with over 80 templates, Offer Sliders, Exit Popups, live chat and more.
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Amio
Amio enables the creation of AI-driven chatbots for online stores that can handle up to 95% of customer inquiries automatically.
The chatbot developed by Amio is capable of addressing a wide range of after-sales questions and can also assist customers during their purchasing journey by suggesting suitable products. By identifying shoppers who require assistance and initiating conversations with them, your e-commerce platform can boost conversion rates by more than 20%.
Furthermore, Amio leverages your product feeds to ensure you remain informed about inventory levels, pricing changes, and the introduction of new items.
Integrating Amio into your online shop is straightforward and quick, involving just a few simple steps:
1. Provide AI training by uploading product feeds and relevant information about your e-store.
2. Customize responses for common inquiries such as order status or complaints.
3. Link the system to your helpdesk, enabling customers to reach out to live support agents when needed.
4. Deploy the chatbot through Google Tag Manager (GTM) or JavaScript, making the process seamless and efficient.
With these steps, you can enhance customer satisfaction and streamline your operations effectively.
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Integrations
Company Details
Company:
Easyrewardz
Headquarters:
India
Website:
www.easyrewardz.com
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Product Details
Platforms
Web-Based
Types of Training
Training Docs
Live Training (Online)
Webinars
In Person
Training Videos
Customer Support
Business Hours
Online Support
Zence Commerce Features and Options
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