• Name: Aji M.
    Job Title: Security & Facilities Director
    Length of product use: 1-2 Years
    Used How Often?: Daily
    Role: User
    Organization Size: 26 - 99
    Features
    Design
    Ease
    Pricing
    Support
    Likelihood to Recommend to Others
    1 2 3 4 5 6 7 8 9 10

    Streamlining Accounts Payable with Efficiency and Usability

    Date: Apr 05 2024

    Summary: Yooz offers a compelling solution for businesses seeking to improve their accounts payable process. Its automated data extraction and mobile approvals significantly enhance efficiency and accuracy. The user-friendly interface makes Yooz easy to adopt for both experienced and new users.

    However, there is room for improvement. Yooz's search functionality could be more robust to facilitate easier retrieval of specific invoices. Additionally, occasional system glitches can disrupt the approval workflow. Investing in improved system stability would further enhance its reliability.

    Despite these shortcomings, Yooz remains a valuable tool. The time saved through automation and the reduction in errors due to accurate data extraction provide a significant return on investment. Furthermore, Yooz is demonstrably committed to ongoing development. With continued focus on search functionality, system stability, and user training materials, Yooz has the potential to become an even more dominant force in the accounts payable automation landscape.

    Positive: Prior to implementing Yooz, the accounts payable process involved significant manual data entry and physical invoice storage. This resulted in inefficiencies and potential errors. Yooz has demonstrably improved our workflow by automating data extraction and eliminating paper-based processes. The mobile app further enhances efficiency by facilitating remote invoice approvals.

    Yooz has freed up valuable time for our team, allowing us to focus on more strategic initiatives within the accounts payable department. It's important to note that Yooz specializes in accounts payable automation, not payroll processing. However, for businesses struggling with manual invoice management, Yooz offers a comprehensive and user-friendly solution that demonstrably enhances efficiency and accuracy.

    Negative: Yooz has definitely helped our accounts payable process, but there's room for improvement. Here's the honest truth from someone who's been using it for a while.

    Search Struggles:

    Sometimes finding specific invoices can be a nightmare. Even when I know exactly what I'm looking for, Yooz can be a bit finicky with the search function. A more robust search system would be a huge time-saver.

    Hiccups Happen:

    Don't get me wrong, Yooz is great most of the time, but we've encountered a few glitches here and there, especially during approvals. It can be frustrating when the system slows down the workflow. Hopefully, these bugs get ironed out with future updates.

    Training Time:

    While Yooz itself is user-friendly, the initial training could be more comprehensive. A few of our team members struggled at first, and having more in-depth resources would be helpful for onboarding new users.

    Overall, Yooz is a strong contender in the accounts payable game. It automates tasks, cuts down on errors, and offers a convenient mobile app. However, some improvements to search functionality, system stability, and training materials would make Yooz an absolute powerhouse.

    Read More...
    Yooz Company Response
    Date: Apr 08 2024
    Thank you for your thorough and insightful review of Yooz! We're thrilled to hear that our platform has significantly improved your accounts payable processes, freeing up valuable time for your team to focus on strategic initiatives. Your feedback regarding search functionality, system stability, and training resources is invaluable to us, and we're committed to addressing these areas for enhancement in future updates. We appreciate your support and look forward to continuing to serve you with our evolving solutions. If you have any further suggestions or need assistance, please don't hesitate to reach out.
  • Name: Anonymous (Verified)
    Job Title: AP Supervisor
    Length of product use: 2+ Years
    Used How Often?: Daily
    Role: User, Administrator, Deployment
    Organization Size: 1,000 - 4,999
    Features
    Design
    Ease
    Pricing
    Support
    Likelihood to Recommend to Others
    1 2 3 4 5 6 7 8 9 10

    Mostly good, some glitches

    Date: Apr 05 2024

    Summary: Much better than our previous process, allows multiple locations to view which is beneficial for our business.

    Positive: Paperless, able to view invoices from multiple locations for ease, reminder for tasks and learned accounts.

    Negative: Sometimes we have issues with random glitches, not exporting some documents, sometimes not indicating something as a duplicate right away.

    Read More...
    Yooz Company Response
    Date: Apr 08 2024
    Thanks for sharing your thoughts. It's great to hear the benefits of going paperless with Yooz, including accessibility from multiple locations and useful task reminders. While glitches and export issues can be frustrating, it's clear that Yooz has vastly improved your business operations overall.
  • Name: Anonymous (Verified)
    Job Title: Business Office Assistant Manager
    Length of product use: 6-12 Months
    Used How Often?: Daily
    Role: User
    Organization Size: 500 - 999
    Features
    Design
    Ease
    Pricing
    Support
    Likelihood to Recommend to Others
    1 2 3 4 5 6 7 8 9 10

    Yooz Review Hoehn Company

    Date: Apr 05 2024

    Summary: Yooz is a great system. There are minor misreading's from invoices from time to time but nothing that would cause major inhibiting to perform daily work.

    Positive: Yooz is superior in pulling information off of the invoices and pulling information from other systems that are linked with it.

    Negative: I have had trouble in the past reaching support over the phone.

    Read More...
    Yooz Company Response
    Date: Apr 08 2024
    Thank you for sharing your feedback on Yooz. It's fantastic to hear that the system excels in extracting information from invoices and interfacing with other linked systems. Regarding the issue with support availability over the phone, I understand your frustration and will pass along your feedback to the appropriate channels. Despite minor hiccups like occasional misreadings, it's reassuring to know that Yooz generally enhances daily workload.
  • Name: Anonymous (Verified)
    Job Title: Accounts Payable
    Length of product use: 1-2 Years
    Used How Often?: Daily
    Role: Deployment
    Organization Size: 1 - 25
    Features
    Design
    Ease
    Pricing
    Support
    Likelihood to Recommend to Others
    1 2 3 4 5 6 7 8 9 10

    Easy to work

    Date: Apr 05 2024

    Summary: I would say it doesn't work the same all the times and not necessarily for better, for example we have some vendor that send invoices as images and Yooz's OCR sometimes read the data and sometimes doesn't.

    Positive: The gamified way to process invoices it makes the processing invoices easier, also that you can customize the view which helps.

    Negative: The algorithm to read images is weak, it should have an option to copy and paste from an excel since, the format of lines is the same since multiple vendors send invoices in a Excel format and selecting every amount is not easy. Also the customer service is not that good we asked for a customization a month ago and we have not received any updated since the agreement was signed.

    Read More...
    Yooz Company Response
    Date: Apr 08 2024
    Thanks for your feedback on Yooz. While the gamified approach and customizable views are appreciated, there are issues with the image reading algorithm and the lack of copy-paste functionality from Excel. Additionally, delays in customer service response for customization are concerning. Your input is valuable for improvement, especially regarding consistency with various invoice formats.
  • Name: Damyanti P.
    Job Title: Accounts Payable
    Length of product use: 1-2 Years
    Used How Often?: Daily
    Role: User
    Organization Size: 100 - 499
    Features
    Design
    Ease
    Pricing
    Support
    Likelihood to Recommend to Others
    1 2 3 4 5 6 7 8 9 10

    Yooz review

    Date: Apr 05 2024

    Summary: Excellent software to work with, it's been almost one year working with Yooz and now got hang of it and I liked it very much.

    Positive: I like about Yooz is that it Auto Populate the fields, and it saves the previous work, so next time when I process the invoice I don't have to type it again.

    Negative: I didn't like when I have 2 windows open and it shuts down every 15 to 20 minutes.

    Read More...
    Yooz Company Response
    Date: Apr 08 2024
    Thank you for sharing your experience with Yooz. It's great to hear that the auto-population feature and saved work functionality have been beneficial for you in streamlining invoice processing. I understand the frustration with the software shutting down intermittently when multiple windows are open. Your feedback is noted. Overall, it's fantastic to hear that you find Yooz to be excellent software to work with, and your familiarity with it has grown over the past year.
  • Name: Megan L.
    Job Title: Accounts Payable
    Length of product use: 2+ Years
    Used How Often?: Daily
    Role: User
    Organization Size: 500 - 999
    Features
    Design
    Ease
    Pricing
    Support
    Likelihood to Recommend to Others
    1 2 3 4 5 6 7 8 9 10

    Has Grown Exponentially Over The Years

    Date: Apr 05 2024

    Summary: I use Yooz daily and I really enjoy the ease of use. Yooz has really grown from where they were when I first started using them years ago and I would recommend this to others.

    Positive: I like the new layout and personalizing capabilities. The transfer of invoices in capture is much faster than it used to be when I first started using this system. Support is also much quicker.

    Negative: Exports sometimes will get stuck and not transfer to CDK when I need them to.

    Read More...
    Yooz Company Response
    Date: Apr 08 2024
    Dear Megan, Thank you for sharing your feedback on Yooz. It's great to hear that you appreciate the new layout and personalization options, as well as the improved speed of invoice transfer in capture. I understand the frustration with occasional export issues. Your continued use of Yooz and endorsement of its evolution over the years are appreciated. It's wonderful to know that Yooz has become a trusted tool in your daily workflow.
  • Name: Anonymous (Verified)
    Job Title: AP Supervisor
    Length of product use: 1-2 Years
    Used How Often?: Daily
    Role: User, Administrator
    Organization Size: 500 - 999
    Features
    Design
    Ease
    Pricing
    Support
    Likelihood to Recommend to Others
    1 2 3 4 5 6 7 8 9 10

    YOOZ User Review

    Date: Apr 05 2024

    Summary: Overall, I would recommend using YOOZ. It's a great place for storing documents electronically and works with applicable accounting software to easily manage payables. When support is needed, it is usually timely and most issues can be corrected in a reasonable time. I'd like to see some features worked on but overall it works well.

    Positive: The look and feel of the program is easy to use and move through. The process of populating the majority of vendor data into the system automatically and notifying of duplicates helps with efficiency and accuracy. Program has a number of different features and options that are useful for approving and capturing information.

    Negative: At month-end and the most important times of our payable cycles, the program is very slow, prompts errors, is delayed loading YOOZ documents from YOOZ to other accounting software, and times out when processing large documents without saving data. When it works it works great when it doesn't it's quite impacting to our everyday role as we use this program every day for most of the day.

    Read More...
    Yooz Company Response
    Date: Apr 08 2024
    Thanks for sharing your feedback! It's great to hear that you find Yooz easy to use with helpful features for efficiency and accuracy. I understand the frustrations with slow performance during critical times and the impact on your everyday role. Your recommendation and acknowledgment of timely support are appreciated. It's valuable to hear your thoughts on areas for improvement while overall finding Yooz to be a beneficial tool for managing AP.
  • Name: Missy R.
    Job Title: Accounting Assistant
    Length of product use: 2+ Years
    Used How Often?: Daily
    Role: User, Administrator, Deployment
    Organization Size: 500 - 999
    Features
    Design
    Ease
    Pricing
    Support
    Likelihood to Recommend to Others
    1 2 3 4 5 6 7 8 9 10

    Saves us Time

    Date: Apr 05 2024

    Summary: Yooz is a great addition to my daily work in helping us to submit invoices correctly and timely. Easy to fill out and understand.

    Positive: It saves time versus typing everything when we did everything by paper. We save time with Yooz's AI helping to fill out invoices to submit faster.

    Negative: Had some issues of things getting changed in error and took awhile to get it fixed.

    Read More...
    Yooz Company Response
    Date: Apr 08 2024
    Dear Missy, Thanks for sharing your experience! It's fantastic to hear that Yooz has saved you time compared to manual paper processes, especially with its AI assistance in filling out invoices. I understand the frustration with occasional errors, but I'm glad to hear that they were eventually resolved. Overall, it's great to know that Yooz has been a valuable addition to your daily workflow, making invoice submissions easier and more efficient.
  • Name: Lisa G.
    Job Title: AP Coordinator
    Length of product use: 1-2 Years
    Used How Often?: Daily
    Role: User
    Organization Size: 1,000 - 4,999
    Features
    Design
    Ease
    Pricing
    Support
    Likelihood to Recommend to Others
    1 2 3 4 5 6 7 8 9 10

    AP Yooz

    Date: Apr 05 2024

    Summary: Good experience and use of AI in accounts payable processing. The best part is less time is spent entering AP invoices.

    Positive: The invoice view in the entry screen is the bees knees and very helpful. The integration with Intacct works very well.

    Negative: The vendors changed in Intacct do not auto populate in Yooz. You have to do a manual sync if you want to see that vendor pop up in Yooz the same day.

    Read More...
    Yooz Company Response
    Date: Apr 08 2024
    Thanks for sharing your feedback! It's great to hear that you find the invoice view helpful and that the integration with Intacct works smoothly. However, I understand the inconvenience of manual syncing for vendor changes. Overall, it sounds like you're having a positive experience with Yooz, particularly appreciating the time saved on AP invoice entry.
  • Name: Wendy B.
    Job Title: Accounting Assistant
    Length of product use: 2+ Years
    Used How Often?: Daily
    Role: User
    Organization Size: 26 - 99
    Features
    Design
    Ease
    Pricing
    Support
    Likelihood to Recommend to Others
    1 2 3 4 5 6 7 8 9 10

    Yooz review

    Date: Apr 05 2024

    Summary: Yooz is good but there are some glitches at times, I think it could be a lot better. I envision a system that speaks to the accounting system where I post invoices and they work simultaneously together.

    Positive: It's a lot easier to see who needs to approve invoices and keep track of who is holding invoices. I like the ease of the approval system overall.

    Negative: I do not like that when I'm in a search and click into a vendor invoice and go back out it goes back up to the top of the list, I would like it to stay in the same spot so that I don't have to scroll all the way back down to find what I was just looking at.
    I also do not like that it doesn't recognize the correct vendor name, I'd rather it leave it blank than put something wrong in, same with the dollar amount.
    I wish that it would speak to the accounting system Sage so that if a change is made in Yooz, it also changes in Sage. This would be ideal. At this point I have to manually export invoices into Sage.

    Read More...
    Yooz Company Response
    Date: Apr 08 2024
    Dear Wendy, Thanks for sharing your insights! It's great to hear that Yooz makes it easier to track invoice approvals. I understand the frustration with the search function and the inaccuracies in vendor recognition and dollar amounts. Your suggestion for seamless integration with accounting systems like Sage is noted. Overall, while there are some glitches, your vision for improved integration is valuable for enhancing the system's effectiveness.
  • Name: SANDRA R.
    Job Title: Accounts payable
    Length of product use: 1-2 Years
    Used How Often?: Weekly
    Role: User
    Organization Size: 26 - 99
    Features
    Design
    Ease
    Pricing
    Support
    Likelihood to Recommend to Others
    1 2 3 4 5 6 7 8 9 10

    Yooz review

    Date: Apr 05 2024

    Summary: I like it for specific vendors. Also for my direct pays. I like how it archives the invoices in case I need to look for an old invoice.

    Positive: It saves time. On repeated vendors saves the vendor information. Less posting for me, you just tab here.

    Negative: Too slow when you have to post payable invoices, especially during month end.

    Read More...
    Yooz Company Response
    Date: Apr 08 2024
    Dear Sandra, Thank you for sharing your feedback with us! We're glad to hear that you find Yooz helpful in saving time and organizing invoices. We'll take your comments about speed during month-end processing into consideration for improvements. If you have any further suggestions or need assistance, please don't hesitate to let us know.