CallTrackingMetrics is the only SaaS platform that uses call tracking and conversion intelligence to inform contact center automation--resulting in a more personalized customer experience. Find out which marketing campaigns are generating leads or conversions and use that data for automated call flows and to power your contact centre. Our phone, text, online, and live chat tools allow you to unify communications across your organization. CallTrackingMetrics is trusted by more than 100,000 users worldwide to manage communications for their sales, marketing, and service teams.
Call tracking features include reliable dynamic numbers insertion (DNI), for session-level attribution, local and toll-free tracking numbers, and omnichannelattribution across calls, texts and form fills.
Contact center features include a browser-based softphone and smart routing options.
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CrankWheel allows you to share your screen while on a call. This makes it easy to create engaging presentations. You can send a link via email or SMS to the viewer and they will be able to view it in any browser on any device. CrankWheel was designed for simplicity and can be shared with customers to facilitate business deals.
CrankWheel can be used to complement calls from insurance agents, mortgage advisors and solar advisors as well as educators and customer support specialists.
CrankWheel is easy to integrate with websites and allows users to add a Demo button to receive quick notifications. We can show you if they are paying attention. Our Chrome Extension has enabled over 50,000 users to share their screens with prospects, regardless of their technical skills or device choice. CrankWheel can be used on old browsers and obscure devices, even with poor network connections. It works on Mac, Android, iOS, Blackberries, Internet Explorer, and Android.
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Engage2Serve
Engage2Serve (e2s), a global provider for Student Lifecycle CRM solutions, is a college and university solution provider. We help institutions transform the student experience and engagement, from the first interaction to enrollment, class start, graduation, and for a lifetime relationship with alumni. This includes mentoring and career modules. The entire solution is available on one platform, mobile-first and cloud-based for students, intuitive, and easy to implement.
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Havana
Havana serves as an AI-driven platform for student recruitment, enabling educational institutions to enhance their enrollment rates by effectively engaging with prospective students. The tool offers around-the-clock, realistic, and multilingual communication via calls, texts, and emails, ensuring that no potential lead is overlooked. It also revitalizes inactive CRM leads and assesses prospects, allowing human advisors to concentrate solely on the most promising students, which boosts overall efficiency and alleviates staff burnout. Tailored for admissions directors, enrollment vice presidents, and managers focused on international recruitment, it empowers teams to expand their outreach efforts without the need to hire additional personnel. By seamlessly integrating with current CRM systems, Havana not only improves the productivity of recruiters but also aids institutions in achieving their ambitious enrollment targets. Ultimately, Havana transforms the recruitment landscape, making it easier for educational organizations to connect with and attract the right candidates.
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