Xtime Integrations

Enhance your company's financial performance by collaborating with a worldwide payments partner. Expand your customer base and improve conversion rates using a unique payments solution that integrates PayPal, Venmo (available only in the US), credit and debit cards, along with well-known digital wallets such as Apple Pay and Google Pay in one fluid interface. This innovative approach not only fosters revenue expansion but also opens up new business avenues. With the ability to accept and process cards, PayPal, and wallets including Venmo (US-exclusive), Apple Pay, and Google Pay through a single, cutting-edge integration, businesses can thrive. Additionally, benefit from top-tier tools that assist in thwarting fraudulent activities, safeguarding data security, and optimizing operations. Elevate your sales and cultivate customer loyalty through a modernized payments experience designed to meet today’s demands. Utilize PayPal's expansive network and advanced technology to penetrate new markets effectively. Streamline internal expenditures and automate backend functions without compromising your revenue stream. Furthermore, enhance your capacity to detect and prevent fraud while increasing order approvals. This payments platform is trusted by some of the most prestigious brands globally, ensuring you are in good company. By adopting these solutions, your business can stay ahead in a competitive landscape.

Elevate your business operations with AI-powered phone agents that are intelligent, efficient, and ready to assist around the clock. Harness the capabilities of artificial intelligence to manage your business calls seamlessly. With AI available at all times, every incoming call can be transformed into a potential opportunity. Increase your income, improve overall productivity, and leave your customers satisfied. Clearly outline the tasks you want your agent to perform, and select a local phone number for it to utilize. Your AI will manage both calls and texts on your behalf. Vida agents adapt and improve based on your instructions; simply specify what you want them to do when receiving calls or messages, and Vida will handle all the details. There’s no need for any programming or specialized technical knowledge. Provide your agent with your website and upload relevant documents, and Vida will absorb the information. Vida agents interact with your customers as if they were a human being, engaging in conversations to identify issues, collect necessary information, and prioritize solutions. Moreover, by linking your agent to external data sources, you can empower it to resolve genuine problems for your clientele effectively, ensuring satisfaction and fostering loyalty. This innovative approach not only streamlines communication but also positions your business for sustainable growth.

LightYear serves as a customizable, enterprise-grade customer experience DMS (ceDMS) platform designed to align perfectly with the specific operations and reporting needs of your dealership. DealerBuilt’s experienced team of automotive professionals ensures your DMS is installed and hosted effectively while providing account management, technical support, and a range of professional services that keep your system optimized and efficient. Thanks to our vast partner network and an open integration platform that incurs no integration fees, DealerBuilt enables you to seamlessly and securely link LightYear DMS with your chosen best-in-class solution providers, allowing you to make the most of your data. With over 200 partners offering diverse top-tier solutions for retail automotive, DealerBuilt is committed to continually growing our network of collaborations with innovative technology providers, giving you the flexibility to customize your dealer tech stack according to your preferences, whether you need advanced analytics or enhanced customer engagement tools. This adaptability ensures that your dealership remains competitive in an ever-evolving marketplace.

ADAM Systems offers a wide array of dealership management systems (DMS) designed to enhance performance for both franchised and independent auto and powersports retailers, all at a competitive price point. Utilizing a Microsoft® Windows-based platform, these systems empower dealerships to streamline their operations through a single, intuitive portal, eliminating the need for lengthy contracts and proprietary hardware. By fostering strong partnerships, ADAM Systems delivers exceptional, tailored solutions that align with the unique practices of each dealership. Dealers benefit from dedicated customer service, available via the integrated portal, online chat, email, or phone, allowing them to select their preferred method of support. Covering everything from payroll management to parts inventory and profitability analysis, ADAM ensures that all operational details are handled efficiently to keep dealerships thriving. In a strategic move to enhance their offerings, PBS Systems acquired ADAM Systems in October 2021, marking a significant step forward in their multi-phase growth strategy. Together, PBS and ADAM Systems are committed to developing an enhanced software suite that will prioritize automotive DMS, setting a new standard in the industry. This collaboration not only aims to elevate user experience but also promises to innovate the way dealerships operate in a competitive market.

For 50 years, CDK has been providing solutions to help dealers run their businesses and build deeper relationships with customers in more than 15,000 retail locations across North America. The CDK Dealership Xperience expands dealers’ business potential through an offering of advanced solution suites designed to integrate seamlessly with our Foundations Suite to accelerate performance. • Foundations Suite: The core of the platform that offers proven, built-in functionality critical to operating all workflows effectively and efficiently across the dealership and delivering an unparalleled customer experience from the ground up • Fixed Operations Suite: The most comprehensive solution in the industry that allows dealers to build customer loyalty, streamline parts and service functionality and maximize income • Modern Retail Suite: Reduces friction points and boosts engagement along with revenue by improving and simplifying the buying transaction that customers now expect • Intelligence Suite: Harnesses the power of data-driven intelligence to boost performance and win customer loyalty through advanced analytics, AI and machine learning

Numerous elements lead to margin compression, some of which are outside the control of your dealership. However, you can counteract these challenges by addressing inefficiencies that exacerbate the situation. Compliance errors can significantly harm both your dealership's financial performance and its reputation. Keeping pace with constantly evolving regulations poses a significant challenge. Additionally, extended wait times can frustrate customers and directly affect profits; the longer you take to finalize a deal, the less opportunity you have to engage with new clients. Operating a contemporary dealership necessitates adopting modern, streamlined solutions. While integrations are beneficial, the ideal scenario is to achieve them without incurring excessive integration costs. Manage your dealership according to your vision with the most adaptable and user-friendly DMS solution available. By submitting contracts electronically to your lender, you can offer customers a seamless signing process, whether in the dealership or online. Leverage our comprehensive solutions to enhance efficiency, boost profitability, and foster stronger relationships with dealers, ultimately creating a more satisfying experience for everyone involved.

Modern consumers desire a tailored and adaptable car-buying journey, increasingly preferring to make purchases online. However, providing such a seamless experience efficiently and affordably can pose significant challenges for dealerships with limited resources. Connect CRM unifies dealership operations and sales methodologies to offer a comprehensive customer overview, facilitating interactions across various channels and departments. Through its customizable workflows and robust lead automation features, our car dealer CRM simplifies the vehicle purchasing journey, allowing dealerships to meet the evolving expectations of their clients. Schedule a personalized demonstration to discover how VinSolutions equips you with essential, data-driven insights, enabling you to recognize superior opportunities more quickly, expedite the sales process, and enhance overall performance. This innovative approach not only streamlines operations but also fosters stronger relationships between dealerships and their customers.

A conversational commerce solution tailored specifically for auto dealerships. It provides a seamless car purchasing journey directly from your website and Facebook page. Customers can explore your vehicle inventory and inquire about details at their convenience through live chat, text messaging, and messenger platforms. Collaborate effectively to enhance customer satisfaction levels. Monitor live discussions and engage to forge personal connections with your clientele. Showcase your top deals and adjust their visibility according to individual visitor interactions, fostering a customized experience for each customer. Acquire high-quality leads that are primed for conversion into sales opportunities. Activate our platform and witness a surge of leads flowing into your CRM. Simplify and enrich the communication process for customers engaging with your dealership. Our comprehensive chat solution will empower you to enhance interaction and close more sales. This innovative approach not only streamlines customer engagement but also helps build long-lasting relationships with your clients.

Automotive software made for dealerships… Meet Volie. The #1 BDC Engine that allows you to rethink the way you manage customer communications for sales and service BDC’s. The only BDC platform made specifically for automotive. Volie provides the 3 things your BDC needs to be profitable all in one place: Data Management, Campaign Management and Communication Management. Our mission is to deliver software people love to use that makes it easy to communicate with their customers. In addition to having great software, our customer success team helps make it easy to use. Our dedicated account manager will be there every day to help your business prosper.

Enhance the customer experience by streamlining communication across all departments and channels. We firmly believe that exceptional individuals are the foundation for a thriving business, which is why our omnichannel managed messaging services are exclusively staffed by real people who infuse each interaction with a personal touch and human insight. By fostering connections rooted in empathy and authenticity, we succeed in areas where A.I. and automated systems fall short, creating meaningful relationships that lead to outstanding conversion rates and increased sales for our esteemed clients. Elevate your lead generation efforts with unparalleled customer insights. DataWise provides a clear view of consumer behavior and additional analytics to expedite the purchasing journey. Our integration with diverse digital retail platforms offers human-centered guided assistance, simplifying complex buying processes, minimizing drop-offs, and ultimately driving higher sales. This human touch not only enriches the customer experience but also ensures lasting loyalty and satisfaction.

Enhance both your revenue and customer relationships by leveraging the exclusive insights and strategies offered by Dealer.com and Cox Automotive. Ensure that your marketing efforts deliver the right messages to the right consumers at the optimal moments, helping you stay ahead of your rivals. The effectiveness of your leads is directly linked to the quality of the website generating them. Craft a tailored experience that meets the desires of your customers and boosts conversion rates. Engage with shoppers ready to buy through highly personalized sales and service interactions, thereby elevating customer satisfaction and involvement. Focus on lowering bounce rates while maximizing profitability. By connecting with potential buyers at the onset of their car purchasing journey, you can generate more qualified leads that convert at a higher rate. With Accelerate My Deal, you can initiate transactions directly from your Digital Storefront, Autotrader listings, or Kelley Blue Book, empowering consumers to select their own purchasing journey, facilitate self-education, and kickstart their car buying experience seamlessly. By embracing these strategies, you not only improve your sales pipeline but also foster lasting relationships with customers.

As a part of the Cox Automotive family since 2010, vAuto offers a comprehensive range of inventory management solutions that empower automotive dealers to enhance their operations. Our solutions merge high-quality retail/wholesale market data with insights driven by data science, facilitating strategic decision-making throughout the inventory lifecycle, from acquisition to sales. Our Performance Managers assist clients in maximizing the advantages and value offered by our holistic solutions. Our most recent advancements, such as ProfitTime GPS, utilize the strength of AI and machine learning to enable the industry’s top dealers to perform even more effectively.

Hiring Brooke to be your Digital Voice Assistant will improve customer satisfaction. She can answer the most frequently asked questions, and schedule service appointments according to customer needs and dealership policy. The challenges are the same regardless of whether calls go to specialized agents or the service drive. The BDC's connectivity failures are primarily caused by staffing gaps, high call volumes from customer follow-ups and status checks and staffing gaps. Brooke provides a consistent, dependable and efficient customer experience. Brooke offers quality and savings by reducing the average handling time, and providing the right customer experience on the first call for a fraction of what it would cost a human.

Optimize your workshop operations to prioritize customer satisfaction with Autosoft, which effectively takes care of all your daily management tasks. Ranging from appointments to job completion and invoicing, Autosoft keeps you in command. Its user-friendly parts inventory system guarantees that you have the necessary components on hand, allowing you to enhance your gross profit on sales. Gain authority over your workshop and take full advantage of every opportunity through straightforward customer communication tools. Whether it’s sending service reminders or scheduling follow-up checks, Autosoft manages these tasks effortlessly. Furthermore, it offers a range of services from basic bookkeeping to advanced financial reporting, adapting to your needs seamlessly. With capabilities that include banking, managing debtors and creditors, a comprehensive general ledger, and payroll functions, Autosoft’s integrated system is designed to meet all your operational requirements. By utilizing this software, you can transform your workshop into a more efficient and profitable venture.