Forethought is the most advanced generative AI agent for customer support and your 24/7 AI team member. Trained on your unique data sets and upholding the highest security protocols, Forethought delivers natural conversations through AI and eliminates inefficiencies to improve response times, resolution rates, and customer satisfaction scores at every interaction.
- Add an AI Agent that is a 24/7 team member, reducing workload so your team can focus on delivering exceptional support.
- Only Forethought ingests historical and current ticket data for AI specific to your business needs to deliver a personalized experience.
- We're not just about meeting privacy standards – we're setting them, to keep you and your data secure every step of the way.
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Assembled combines AI agents with advanced workforce management to give support teams the speed, flexibility, and control they need to excel. Our platform streamlines staffing for both in-house and outsourced teams, delivers forecasts with over 90% accuracy, and automates more than half of customer conversations. Whether it’s chat, email, or voice, Assembled orchestrates every interaction, allocating work between AI and human agents in real time. Leading brands like Stripe, Canva, and Robinhood rely on Assembled to boost performance and turn support into a growth driver. Key capabilities include scheduling, forecasting, live performance monitoring, vendor management, AI-powered chat, voice, and email agents, plus an AI Copilot that provides instant guidance, suggested responses, and rapid action tools for agents.
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Zapia
Zapia serves as a personal AI assistant tailored for Latin America, designed to enhance efficiency by helping users save both time and money while managing daily tasks through platforms such as WhatsApp, the Zapia application, or the web. By using text or voice commands, users can rely on Zapia to organize their schedules, oversee WhatsApp communications, manage emails, discover the best deals, compare various products, verify stock and availability, generate quotes, book reservations, set reminders, plan actions, and assist with routine activities. The assistant is designed to align seamlessly with users' existing communication habits, making interactions with AI as effortless as sending a voice message or conversing with a friend. Additionally, Zapia can transcribe and summarize voice notes from WhatsApp, respond to messages, schedule future WhatsApp communications, distill conversations into key points, identify outstanding tasks, analyze PDF documents, provide summaries of news articles and videos, conduct web searches, and assist users in locating nearby products or services with concrete options rather than mere links, ultimately transforming how tasks are handled in everyday life.
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Landbot.io
Landbot.io is the no-code chatbot platform that helps businesses build frictionless conversational experiences across the customer journey.
Landbot empowers Marketers, Operations professionals and Customer Service teams to 3x their efficiency and reduce operating costs by +30%. With Landbot, anyone can build automated chatbot flows to engage customers and improve conversion rates on WhatsApp, Web, or Messenger. Landbot leverages ChatGPT and other AI solutions to make the chatbot-building experience even easier, combining its no-code capabilities with other Large Language models.
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