Transform your contact center operations with CallTools—an innovative cloud-based platform that unifies inbound and outbound dialing for maximum efficiency. Enhance agent productivity and foster stronger customer relationships with robust features like predictive dialing, call recording, and integrated multi-channel campaigns for email and SMS. Gain a holistic understanding of team performance through comprehensive analytics and real-time reporting tools. With flexible integrations, streamlined queue management, and customizable IVR options, CallTools simplifies workflows and delivers superior call outcomes. Optimize your connection rates using advanced data targeting and dynamic caller ID tools. Designed with an intuitive interface, CallTools empowers teams to handle even complex tasks with ease.
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Fathom is an AI meeting assistant that helps users capture, summarize, search, and act on meetings with less manual work. The platform creates accurate transcripts, instant summaries, action items, and follow-up notes so users can focus on live conversations instead of taking notes. Fathom supports both traditional meeting capture and bot-free capture through its desktop app. Teams can use Fathom as a shared source of truth across customer calls, internal meetings, strategy sessions, and project conversations. Ask Fathom lets users search across meetings and ask questions about conversations, decisions, commitments, risks, and next steps. The platform also supports topic monitoring so important moments and signals are easier to find. Fathom syncs meeting notes, insights, and action items into tools such as Slack, Salesforce, HubSpot, Notion, Asana, Gmail, Zoom, Google Meet, Microsoft Teams, ChatGPT, Claude, Zapier, and API or MCP workflows. It supports security and compliance needs with SOC 2 Type II, GDPR, HIPAA compliance, SSO, and SCIM. By combining AI notetaking, bot-free capture, transcripts, summaries, integrations, search, and workflow automation, Fathom helps teams move from meetings to execution faster.
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DeepScribe
DeepScribe’s AI-powered scribe captures the natural conversation between a clinician and patient and automatically writes medical documentation, allowing clinicians to focus on patient care instead of note-taking.
Through an easy-to-use mobile app, DeepScribe records the natural clinical encounter and transcribes it in real time. Our proprietary AI then extracts the medical information from the transcript, classifies it into a standard note, and then integrates that note directly into a clinician’s electronic health record system.
Unlike traditional scribes, dictation tools, or other solutions, the ambient nature of DeepScribe means it doesn’t intrude on the patient visit or disrupt the clinical workflow. Providers can simply talk to their patient like normal, then review their notes after the visit and sign-off in their EHR. DeepScribe handles documentation, charting, and even populates suggested diagnostic coding based on the information extracted from the visit.
With DeepScribe’s easy to use, efficient, and powerful AI scribe, clinicians can bring the joy of care back to medicine.
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Express Scribe
Express Scribe is an audio player that's free and specifically designed for transcriptionists and typists. Foot pedal control, variable speed, speech-to-text engine integration, and support for a variety of audio formats, including dss and dct. Audio recordings can be automatically loaded from email, LAN and FTP, local hard drives, Express Delegate, and local hard drives. You can also dock traditional hand-held dictation recorders.
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