WaitWell
WaitWell is a versatile, enterprise-ready queue management and appointment scheduling platform designed to optimize service delivery, improve operational efficiency, and elevate the overall customer experience. Organizations of all sizes can efficiently manage virtual queues, walk-ins, and pre-scheduled appointments using multiple access points, including web links, QR codes, SMS messages, and optional self-service kiosks, providing customers with flexibility and convenience. Real-time notifications, estimated wait times, and turn alerts keep clients informed and engaged, reducing frustration, increasing satisfaction, and enhancing the perception of your service. Staff and management benefit from intuitive, real-time dashboards that provide a complete overview of location activity, service volume, and customer flow, while advanced analytics and reporting tools deliver actionable insights. These insights enable teams to optimize workflows, improve staffing decisions, monitor performance, and continuously refine service operations for maximum efficiency. WaitWell also supports secure payments and integrates seamlessly with a wide range of systems and platforms, including electronic health records (EHRs), customer relationship management (CRM) systems, and student information systems (SIS) to improve data connectivity and streamline operations. Designed with scalability and configurability in mind, WaitWell can be tailored to the unique requirements of enterprise organizations across multiple sectors, including healthcare, government, retail, higher education, and other service-oriented industries. Its user-friendly interface and powerful feature set make it an all-in-one solution for managing queues, appointments, and overall service delivery.
Learn more
Tattoogenda
For artists and studios who are at the top of their game! Keep track of appointments and customers digitally. Single artists who are able to work in their own shops or travel the world. Small to very large studios that want to book their artists as quickly as possible. Tattoogenda's software for tattoo shops will make your studio both artist-friendly and customer-friendly.
Tattoogenda sends automatic reminder SMS and/or email to your customers before their appointments. We ensure that your clients are aware of your deposit rules. These steps are meant to allow you or your manager to ask the right questions to your customers when creating a tattoo project. You can ask questions about the size, color, black and gray, as well as how it will be placed. The list of dates is automatically emailed to customers when you make new bookings. No more sloppy writing on business cards.
Learn more
TablesReady
Our SMS-powered waitlist, reservations and queue management app for restaurants, hospitals, and other businesses will streamline your customer flow.
* Customers can add themselves via an embedded widget, web page or SMS message to your list. You can also turn this off.
* Online reservations/appointments, customizable for restaurants, personal services, retail, entertainment, DMVs, and more.
* You can easily text your guests when you are available. You can choose from a variety customizable automated messages or open a 1:1 SMS chat.
* Can you use another software to schedule appointments? No problem. Upload reservations or use our API to manage your customer flow.
* Integration with Square POS, Weebly and Weebly allows you to send text messages when an order has been placed.
*There is no app that you or your customers can download.
Learn more
HostConcepts
HostConcepts® offers a comprehensive solution for managing restaurant tables and waitlists seamlessly. With this platform, you can efficiently oversee your waitlist, monitor reservations, and enhance table and server organization effortlessly. Maintain communication with your guests through unlimited text messaging options. Integrate a JTECH Guest Paging system to ensure you connect with all patrons according to their preferences. HostConcepts empowers you to manage your front-of-house operations while delivering an exceptional guest experience, allowing you the flexibility to choose features tailored to your business requirements. Send reservation reminders to guests 24 hours ahead and notify them when their table becomes available via text messages. Additionally, you can incorporate a TAP-AHEAD™ link on your website or mobile app, making it easy for guests to add themselves to your waitlist at their convenience. This solution is perfect for not just restaurants, but also pharmacies, salons, and various other businesses that can enhance their client management by automating the waitlist process, thereby improving overall efficiency. By adopting HostConcepts, you can streamline operations and elevate customer satisfaction in any service-oriented environment.
Learn more