VolunteerLocal Reviews

Summary: Volunteer Local has personally made my job so much easier!

Positive: Volunteer Local has been a great platform for our organization! We use if for scheduling, creating events, and communicating with our volunteers and clients. It is also a great way to create reports and keep on top of your organizations progress. If that weren’t enough, Volunteer Local tech support is amazing! Our representative has provided one-on-one trainings, shared tutorials, and resources. Whenever we have a question she responds with lightning speed! I highly recommend Volunteer Local!

Negative: No complaints.

Summary: We've had a really positive experience with VL. Our staff loves it. Our volunteers love it. Keep up the great work!

Positive: The user interface is simple and straightforward. Our Volunteer program has never run smoother. Also, the support team at VL has been amazing at helping us problem solve to make the software work for our situation.

Negative: The application function requires you to complete it before you can see the shifts that are available, and that feels somewhat counterintuitive.

Summary: I have been very pleased with VolunteerLocal overall and highly recommend them to any non-profit who needs a database that is customized to meet their specific needs.

Positive: The developers and tech support staff are the reason we're using this platform. They are incredibly responsive when we have any problems or questions. I can tell they are determined to make the platform work for our organization. I can't overstate how pleased we are with their efforts.

Negative: I have no complaints! My frustration with other database solutions was that I couldn't speak to a person when I had a problem. With VolunteerLocal, they are quick to jump on a zoom call whenever I need help, and they are very generous with developer time when I need a new feature.

Summary: I have worked with VolunteerLocal for seven years. Solid team and great product! I highly recommend!!

Positive: Great tech support.
Efficient way to track registrations.
Easy set up.
Consistent and trusted product.

Negative: Nothing. I have not had any issues with this.
Bravo!

Summary: Honestly my favorite thing about VL is the fast, friendly support they offer for any questions I may have. I like that I know I am emailing a real person who will get back to me quickly and always is an expert. Overall, it is such an easy platform to use which is why I love it--I can add students or other faculty members at my institution as users if they have a big event they need to organize volunteers for and I know they will very easily be able to navigate and use it. It makes my work like so much easier!

Positive: Has all the features I would ever want or need, easy to use, easy to train others to use, and lastly timely and friendly support from the staff!

Negative: I haven't experienced any cons with this system, it is perfect!

Summary: Excellent!!!! The team is terrific and I couldn’t ask for anything more from them! I don’t have anything else to say.

Positive: Everyone that I have ever interacted with has been more than pleasant and accommodating such a wonderful team.

Negative: I haven’t found anything I don’t like they are great.

Summary: We couldn’t be more satisfied. The VolunteerLocal staff work together with us extremely well. They almost feel like partners that are invested in our cause.

Positive: Platform is easy to use, weekly email tip series helps increase knowledge base, customer service rep is easily accessible for additional training, platform can easily handle our large volunteer base.

Negative: There are some custom features we would love to have in an ideal world. This platform covers the majority of the basic features we would need.

Summary: We choose to use Volunteer Local because of the ease of use. This product is extremely user friendly and technical support is absolutely wonderful and extremely knowledgeable.

Positive: -User friendly for staff and volunteers.
-Knowledgeable/friendly technical support.
-Adaptable format / meets all needs.

Negative: At this time there are no cons to report. The program seems to meet all of our needs.

Summary: Within our organization we needed a program that was easily accessible to our directors for communicating with and tracking our volunteers and the positions they helped in. With the VL program in place we were able to keep that important information in place. This VL program has streamlined our efficiency and has been very helpful for our office staff.

Positive: We use VL for keeping track of up to 1500 volunteers for our annual rodeo. The format that VL uses is very operator friendly and was tailored to meet our needs.

Negative: As with every program that is new, we found some fine tuning that was needed to fit out needs. We kept in touch with VL as they built our program to fit our needs. That takes some time and patience but came together as needed in the end.

Summary: I just think that this system is seamless! it works so well for what we need. I would like some of the features like message templating to be in the cheaper version :)

Positive: There are so many Pros. Just off the customer service is amazing and super sweet! They will work with you. I love the ease of creating events, copying shifts, and exporting info.

Negative: There is not much I didn't like. I would like some of the features that are in the more expensive plans to be able to be just an extra in the smaller plans. We nonprofit organizations run on donations so it is hard to pay for a 3000.00 a year plan.

Summary: VL provides excellent customer service which is important when purchasing new software. I have been very impressed with the attentiveness and training VL provides to meet our organization's needs.

Positive: I have been very impressed with VL and would recommend it highly. Once you are trained, it is easy to maneuver through the system. What I am most impressed with is VL willingness to accommodate our organization's needs. The changes made for our organization has helped to make it easier to input the data and run reports. Also, my suggestions to improve the system has been taken seriously and will be implemented in the near future. Customer service has been phenomenal. My questions are answered right away and the staff is friendly, courteous, and helpful.

Negative: How reports are designed needs improvement. VL is working to improve this feature.

Summary: It was great, they put the Information up and I can decide what volunteering works for me and my family.

Positive: Easy to see listings for the different ways to volunteer in my area and quick answers support when needed.

Negative: Can’t think of anything, I have had no issues at all.

Summary: We love working with Volunteer Local. The system is very easy to work with and has the functionality we need. You have been very responsive to our calls and questions. Very friendly support staff. So easy to work with.

Positive: Very easy to work with.
Excellent support.
User friendly.
Functionality is good.
Easy for volunteers to see and select their options.

Negative: There is nothing we don't like. Anything that is not there is discussed with the support people and they look into it.

Summary: My entire team loves working with VolunteerLocal. We view them as a key part of our event planning process and would never consider producing an event with out them in our planning parameters. We are continually impressed with the way the software has evolved to meet the ever-changing needs of our volunteers and embrace technology as it changes. We view VolunteerLocal as part of our team and are fortunate to have found them so many years ago!

Positive: I love how easy and intuitive VolunteerLocal is on both sides of the platform. It's essentially foolproof for our volunteers to use and they can sign up in no time. On our end it couldn't be easier to make changes, add shifts and communicate with our workforce. We have worked with VolunteerLocal since the inception of our business nearly 20 years ago and I can't imagine producing an event without them!

Negative: I honestly can't think of a con. The team at VolunteerLocal is so customer service driven that any time I've ever had a question or issue they help me out immediately. They are hands down the most responsive vendor we have ever had!

Summary: I LOVE THIS PRODUCT! It has helped is so much with our Rug Show. I cannot tell you how happy I am with this product.

Positive: The ease of use when we are signing people up to our event. The people signing up are very pleased. Additionally, we love how it is easy to change people's assignments. The Drag and Drop feature is great.

Negative: The duplicates in attendees was a tad difficult. We had people who sometimes added their address and sometimes they didn't and this caused duplicates.