Vocal IP Description

Vocal One, the next-generation cloud-based communication service, is offered by Vocal IP throughout the country. Vocal One combines the most popular communication methods across mobile and desktop platforms. This includes HD voice calling, chat, video conferencing, SMS messaging, instant messaging, and web and video conferencing. It creates a unified communication platform that businesses can use. Vocal One can be used from any smartphone/mobile device, including desktop phones, laptops and tablets. You can seamlessly move from one environment to the next, such as moving a call from a desk telephone to a mobile phone. Vocal IP offers the most up-to-date cloud-based omnichannel Call Center Software to enterprise and business customers across the country. Customer engagement teams can multi-task any incoming call, ensuring excellent customer service. You can store and archive recordings according to your customer's needs. There are no limits on how many messages you can store.

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Integrations

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Company Details

Company:
Vocal IP
Year Founded:
2006
Headquarters:
United States
Website:
vocalip.com/voice/unified-communications/

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Product Details

Platforms
SaaS
Customer Support
Phone Support
Online

Vocal IP Features and Options

Business VoIP Provider

Call Parking
Call Recording
Contact Management
Encryption
IVR / Voice Recognition
Ring Groups
SIP Trunking
Unified Communications
Voice Quality Enhancement

Business Phone Systems

Call Logging
Call Monitoring
Call Recording
Call Routing
Employee Directory
IVR / Voice Recognition
Mobile Access
Virtual Call Center
Web Conferencing

Cloud PBX Provider

Call Recording
Call Routing
IVR / Voice Recognition
Ring Groups
SIP Trunking
Virtual Extensions
Web Conferencing

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