VoIP.ms Reviews

Summary: Great provider with very robust services that are not offered very often at these prices. Highly recommend!

Positive: Voip.ms is a cost effective and highly reliable platform! They offer many unique and highly useful features for the service price.

Negative: No phone technically support, only email available.

Summary: We've used VOIP.ms since 2013 starting with the old Linksys PAP2T analog phone adapters connected to our "phone system" as an attempt to take control over our crazy phone bills. 7 years later that same system works updated to Grandstream HT802 managing 4 incoming/outgoing phone lines. Our second business uses a combination IP deskphones and softphone clients. Our plan is to transition to an Asterisk based system as we continue to grow our business.

Positive: The high level of configurability of VOIP.ms service means it can be used in many many platforms. VOIP.ms provides configuration settings for desktop handset IP phones, softphone clients (desktop and mobile). We love the caller ID settings so that our remote workforce calls from our main number or a designated number. Customer service is almost always available to "chat" through the website with minimal delays and has helped us with some growing pains configuring new systems. Other features that we like: Call encryption, a feature which not a lot of companies offer.

Negative: Voip.ms offers no visual voicemail option. We would love to see visual voicemail. High level of configurability leads to a lot of potential settings issues and makes it easy to "break" the device association.