Verint Workforce Management Description
Learn about the workforce management solution that has the highest customer satisfaction ratings. WFM is made simple. This powerful workforce management software will improve both the employee and customer experience, while helping your company achieve its goals.
We've reimagined the way to make WFM easy to use in a complex environment. You can be confident that the right people will be scheduled at the right times and the focus will remain on the needs of your customers.
We've simplified the interface without removing features that you rely on. Our modern cloud-based interface has been optimized to make common tasks easier. We know how important it is to have an intuitive and familiar interface. Our seamless interface provides all the features you need, while providing an enhanced experience. Are you ready to have streamlined visualizations, which allow managers to see everything they need without having to switch screens?
Verint Workforce Management Alternatives
Velocity Global
Velocity Global makes it easy to expand into new markets quickly, without costly infrastructure or local entities. Our AI-powered platform, unmatched compliance expertise, full cost transparency with all-in-one pricing package, and custom HR solutions allow companies to hire, pay, and manage their workforce across 185+ countries—while staying ahead of complex global challenges.
Velocity Global is recognized as Market leader in in Global EOR Services by NelsonHall and Everest Group.
With Velocity Global, you can:
● Ensure global operations stay compliant with local laws and regulations in every market.
● Your employees are taken care of by our network of in-country HR, payroll, tax and legal experts.
● Manage your entire global workforce from one platform—reliable, seamless, and efficient.
● From startups to enterprises, our solutions scale as your business grows, adapting to your evolving needs.
● Cost Transparency: No hidden fees. Upfront, all-in-one pricing package with all services included and demonstrable lower total cost of ownership.
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HiBob
HiBob, a premier provider of HR solutions, offers a robust HCM named Bob to empower HR teams and streamline operations. From onboarding and performance management to employee engagement and automation, Bob equips HR leaders with the resources necessary to foster a positive workplace culture, drive employee development, and focus on strategic initiatives that propel organizational growth.
HiBob’s platform, Bob, simplifies HR processes and ensures ease of use with customizable workflows tailored to different roles. It automates paperwork and seamlessly integrates with existing systems to save time and ensure data accuracy. The user-friendly approach empowers HR professionals to manage company-wide HR tasks effectively and efficiently.
Bob Performance Management provides tools for goal setting, feedback, and performance reviews. Real-time tracking and data insights enable timely interventions, fostering a culture of accountability and continuous improvement and boosting employee engagement and retention.
Bob’s employee engagement tools foster connection and collaboration among employees through channels for feedback, recognition, and communication, boosting morale and productivity.
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Aspect Workforce
Enhance your workforce engagement and boost contact center efficiency without raising expenses. Aspect Workforce, previously known as Alvaria Workforce & Aspect Workforce Management, equips your organization with essential tools to optimize performance, monitor progress, enhance agent capabilities, and minimize turnover rates. Beginning with our industry-leading workforce optimization features, the WEM Suite incorporates employee-focused elements like gamification to enrich the agent experience. This powerful integration results in a comprehensive workforce engagement solution unmatched in the industry. By utilizing Aspect Workforce, your contact center can leverage technology effectively, accommodating teams whether they are on-site, remote, or working from home. Select the necessary resources from our WEM offerings to foster superior customer interactions, elevate customer satisfaction, and cultivate a more engaged workforce—all while keeping operational costs low. Investing in these solutions sets the stage for long-term success and sustainability in your contact center operations.
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Eleveo
Global, award-winning contact center compliance and workforce optimization solutions. Compliance recording can help protect your company against theft, litigation, and fines. Eleveo provides coverage for all your needs, from voice calls to land mobile radios. To ensure compliance, you can anonymize or remove details from data. Archive data based on configurable rules or automatic categorization. Monitor your teams' voice interactions with customers. Audit logging of every system action, with simplified extracts for compliance review. Support, sales and back-office business transactions are crucial. You can protect your interests by recording everything in one place. Since decades, we have been recording voice conversations. Our solutions are trusted all over the globe.
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Integrations
No Integrations at this time
Company Details
Company:
Verint
Year Founded:
1994
Headquarters:
United States
Website:
www.verint.com/workforce-management-solutions-wfm-software/
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Product Details
Platforms
Web-Based
Types of Training
Training Docs
Customer Support
Online Support
Verint Workforce Management Features and Options
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