VendorSmart Description

VendorSmart (sm) is an extensive, web-based tool that helps Community Managers to find the best vendors to work on their open projects.

Community Managers fill out an easy-to-use RFP form and the VendorSmart team will compile bids, deliver a professional board package containing side-byside bid comparisons, and source our network.

VendorSmart's team will also manage service contract renewals, file and deliver 1099s, and vet vendor insurance documents.

VendorSmart(sm), a software that automates the RFP process for Community Managers, allows them to focus on other tasks while our team takes care of the tedious work.

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Integrations

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Reviews - 4 Verified Reviews

Total
ease
features
design
support
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Company Details

Company:
VendorSmart
Year Founded:
2013
Headquarters:
United States
Website:
vendorsmart.com
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Media

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Product Details

Platforms
Web-Based
Types of Training
Training Docs
Live Training (Online)
Webinars
Training Videos
Customer Support
Business Hours
Online Support

VendorSmart Features and Options

VendorSmart User Reviews

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  • Name: Anonymous (Verified)
    Job Title: Managing Member
    Length of product use: Less than 6 months
    Used How Often?: Yearly
    Role: User
    Organization Size: 1 - 25
    Features
    Design
    Ease
    Pricing
    Support
    Likelihood to Recommend to Others
    1 2 3 4 5 6 7 8 9 10

    3rd party scam - data mining between PM-Vendor/Community

    Date: Jun 17 2026

    Summary: Ironically the PM will say it’s only one fee the vendor has to pay until VendorSmart requires multiple payments for different HOAs when you are already in the system. Some companies will just pass on the fee to the homeowners who are paying HOA dues, but why should they if the vendor has already sent the pdf documents for years. We aren’t seeking to cost homeowners higher fees, nor enrich a 3rd party business that is literally duplicating processes already completed.

    Positive: Zero.

    Negative: This company is nothing more than a data mining firm that forces vendors to pay fees for forms they already send for HOA clients (per contract, tax and insurance requirements).

    Read More...
  • Name: Anonymous (Verified)
    Job Title: Owner
    Length of product use: Less than 6 months
    Used How Often?: Yearly
    Role: User
    Organization Size: 1 - 25
    Features
    Design
    Ease
    Pricing
    Support
    Likelihood to Recommend to Others
    1 2 3 4 5 6 7 8 9 10

    Redundant

    Date: Dec 17 2025

    Summary: Negative - If I wasn't being forced by the PMs to use them I wouldn't. This is the hill I will die on - them trying to charge me the same fee twice is criminal.

    Positive: Easy to upload documents. That's my only use of the platform as I get new work orders directly from the Property Managers as issues arise. We are not a large contractor who even uses RFPs.

    Negative: Different Property management companies require VendorSmart. We signed up under 1 PM and paid $150 fee. They are now saying we have to pay another $150 fee to be recognized by the 2nd PM. This is ridiculous when all of docs currently reside on their platform. Why can't both PMs access our docs? This is a money grab and does NOT benefit the contractor at all.

    Read More...
  • Name: Anonymous (Verified)
    Job Title: Pool Care
    Length of product use: 6-12 Months
    Used How Often?: Monthly
    Role: User
    Organization Size: 1 - 25
    Features
    Design
    Ease
    Pricing
    Support
    Likelihood to Recommend to Others
    1 2 3 4 5 6 7 8 9 10

    Current vendor

    Date: Sep 11 2025

    Summary: Not good, wouldn't recommend.

    Positive: Other companies can find my information. Good community for networking.

    Negative: Service is not good. They say they will get someone on the problems right away and it never happens. Been uploading my compliancy docs and I am now on week 3 and having trouble getting them passed even with right documentation. They take their time with no urgency. Communication is poor.

    Read More...
  • Name: Matt K.
    Job Title: VP
    Length of product use: 6-12 Months
    Used How Often?: Weekly
    Role: User
    Organization Size: 26 - 99
    Features
    Design
    Ease
    Pricing
    Support
    Likelihood to Recommend to Others
    1 2 3 4 5 6 7 8 9 10

    overpromised and underdelivered.

    Date: Jan 07 2025

    Summary: Waste of money. Scam company that charges for leads you generate through your own relationships with managers.

    Positive: N/A.

    Negative: Waste of money. Outdated website and scam company that charges for leads you generate through your own relationships with managers. Managers do not use this service so it is a scam.

    Read More...
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