Vagaro Description

Vagaro is a web-based software solution for salon scheduling and business management. Vagaro is easy to use and accessible from any device. It allows salon, spa, or fitness center owners to promote and manage their business, schedule appointments, manage staff, and connect with customers. It also offers email marketing, customer retention reports and QuickBooks online integration.

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Pricing

Pricing Starts At:
$30.00/month
Free Trial:
Yes

Integrations

View Integrations

Reviews - 2 Verified Reviews

Total
ease
features
design
support
See More Reviews Write a Review

Company Details

Company:
Vagaro
Year Founded:
2009
Headquarters:
United States
Website:
www.vagaro.com/pro
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Media

Play Video Vagaro-LogIn Vagaro-Home Vagaro-Membership Vagaro-Profile
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Product Details

Platforms
SaaS
iPhone
iPad
Android
Type of Training
Documentation
Live Online
Webinars
Videos
Customer Support
Phone Support
24/7 Live Support
Online

Vagaro Features and Options

Salon Software

Appointment Management
Booth Rental
Client Profiles
Employee Management
Inventory Management
Loyalty Program
Multi-Location
Payroll Management
Point of Sale (POS)
Recurring Appointments

Fitness Software

Attendance Tracking
Billing & Invoicing
Check-In Manager
Class Management
Contract Management
Employee Management
Event Management
Inventory Management
Marketing Management
Membership Management
Point of Sale (POS)
Reservations Management

Massage Therapy Software

Appointment Management
Billing & Invoicing
Client Management
Email Marketing
Employee Management
Gift Card Management
Multi-Location
Point of Sale (POS)
Practice Management
SOAP Notes

Personal Trainer Software

Appointment Scheduling
Assessments
Attendance Tracking
Billing & Invoicing
Certification Tracking
Client Management
Commission Management
Exercise Library
Fitness Assessments
Fitness Plan
Nutrition Program
Online Store
Payment Processing
Wellness Plans
eCommerce

Spa Software

Appointment Management
Client Management
Employee Management
Inventory Management
Loyalty Program
Membership Management
Online Booking
Payroll & Commission
Point of Sale (POS)

Yoga Studio Software

Class Scheduling
Facility Scheduling
Inventory Management
Member Management
Online Payments
Staff Management

Vagaro Lists

Vagaro User Reviews

Write a Review
  • Name: Anonymous (Verified)
    Job Title: Personal Trainer
    Length of product use: Less than 6 months
    Used How Often?: Daily
    Role: User
    Organization Size: 1 - 25
    Features
    Design
    Ease
    Pricing
    Support
    Likelihood to Recommend to Others
    1 2 3 4 5 6 7 8 9 10

    Could be a lot more intuitive, app lacks features

    Date: Oct 19 2021

    Summary: It's ok but not great. It's usable and basically functional, but I wouldn't recommend it in general.

    Positive: I use Vagaro to track hours and classes for my job. Its ok, but less intuitive to use than other programs I've used, and some of the features are not done well. Plus the app lacks features so some important tasks can only be done on desktop.

    Negative: The app lacks features, occasionally glitches, and it's a bit clumsy to use. Some tappable items are way too close together so you accidentally open one thing when you're wanting something else.

    Read More...
  • Name: Anonymous (Verified)
    Job Title: Studio Manager
    Length of product use: 1-2 Years
    Used How Often?: Daily
    Role: User, Administrator, Deployment
    Organization Size: 1 - 25
    Features
    Design
    Ease
    Pricing
    Support
    Likelihood to Recommend to Others
    1 2 3 4 5 6 7 8 9 10

    Don't waste your time and money.

    Date: Jul 07 2021

    Summary: Customer service made me believe that issues have been resolved on numerous occasions when they actually were not solved at all and I kept losing money.

    Vagaro is advertised to be a management solution for salons as well as fitness studios, yoga studios and alike.
    I used it to run my yoga and fitness studio.
    Vagaro is not at all suitable for fitness businesses.
    The app simply does not serve the needs to handle class bookings, recurring memberships and collection of fees,
    discounts as well as prepaid punch cards in a way it helps you as a business owner.
    I spent a lot of time to build workarounds for features that were supposed to work,
    but actually never worked the way they were intended.
    Customers regularly get confused by the way pricing for memberships is shown on the sales pages,
    which either drives them away or they need to call the business to purchase something.
    I lost lots of customers as well as money because of the many issues the app has.

    For the entire last month the software sent out receipts to my customers, but never collected associated fees.
    Customer support confirmed that Vagaro software caused this, but they refused to reimburse me or do anything about it. They put it off by sending me an email,
    saying that Vagaro is not able to compensate me for the lost money.

    Positive: + visually appealing application
    + promised to handle booking, payment processing and member management, but is unreliable in all of it.

    Negative: - unreliable features. You often don't know if payments actually went through and there is no way of verifying yourself.
    - Customer support told me numerous times that my issue was solved, when it actually was not solved.

    Read More...
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