
SearchUnify is an enterprise Agentic AI platform built to transform customer support through autonomous, intelligent operations. Powered by SearchUnifyFRAG™ (Federated Retrieval Augmented Generation), the SCORE framework, and Agentic RAG, the platform unifies siloed enterprise data to deliver contextually accurate, real-time responses across the support lifecycle.
Its core product suite includes Cognitive Search for AI-powered retrieval across fragmented knowledge sources, SearchUnifyGPT™ for cited generative AI answers across every support touchpoint, SUVA (Virtual Assistant) for autonomous multi-turn query resolution, Knowbler for knowledge creation and management, and Agent Helper for real-time AI assistance during case resolution.
The Agentic AI Suite deploys eight purpose-built agents across the support lifecycle. The AI Support Agent handles end-to-end self-service case resolution. The AI SupportPlus Agent autonomously resolves CRM tickets, initiates clarification loops when context is missing, and hands off complex cases with full context. The AI Classification Agent manages real-time case tagging and routing. The AI Escalation Manager predicts and mitigates escalation risk. The AI Knowledge Agent automates knowledge creation and identifies content gaps. The AI Competency Agent resolves complex L2 technical workflows autonomously. The AI Agent Partner provides in-the-moment guidance to support teams. The AI Case Quality Auditor evaluates 100% of closed cases for continuous improvement.
The platform supports BYOLLM, Model Context Protocol (MCP), and a governance layer with role-based access control, PII masking, and compliance with ISO 27001, HIPAA, and SOC 2. It integrates with 100+ enterprise platforms including Salesforce, Zendesk, and ServiceNow.
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LM-Kit.NET is an enterprise-grade toolkit designed for seamlessly integrating generative AI into your .NET applications, fully supporting Windows, Linux, and macOS. Empower your C# and VB.NET projects with a flexible platform that simplifies the creation and orchestration of dynamic AI agents.
Leverage efficient Small Language Models for on‑device inference, reducing computational load, minimizing latency, and enhancing security by processing data locally. Experience the power of Retrieval‑Augmented Generation (RAG) to boost accuracy and relevance, while advanced AI agents simplify complex workflows and accelerate development.
Native SDKs ensure smooth integration and high performance across diverse platforms. With robust support for custom AI agent development and multi‑agent orchestration, LM‑Kit.NET streamlines prototyping, deployment, and scalability—enabling you to build smarter, faster, and more secure solutions trusted by professionals worldwide.
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10ex
10ex serves as an AI-driven platform for growth and operations, empowering businesses to create, implement, and manage autonomous AI agents that can carry out genuine business tasks in areas like marketing, sales, and research. In contrast to conventional automation solutions or one-dimensional AI tools, 10ex offers a cohesive framework for constructing both micro agents and comprehensive multi-agent workflows, capable of handling complete tasks such as generating content, acquiring leads, personalizing outreach, conducting research, and driving demand—achieving results at a scale and speed typically necessitating extensive teams. One of its foundational features includes the ability to access and develop specialized AI agents tailored for specific business functions, such as Email Template Generators or Lead Magnet Generators. Each of these agents is crafted to deliver defined outcomes, utilizing structured inputs and producing high-quality results, all supported by cutting-edge large language model agent frameworks. Additionally, 10ex enhances operational efficiency by allowing seamless integration of these agents into existing workflows, further streamlining processes and maximizing productivity.
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GenFlow 2.0
GenFlow 2.0 represents a state-of-the-art AI agent framework that utilizes Baidu Wenku's unique Multi-Agent Parallel Architecture, coordinating over 100 AI agents simultaneously to streamline complex task completion from several hours to less than three minutes. This innovative platform prioritizes transparency and gives users complete control throughout the process, allowing them to pause tasks whenever desired, adjust instructions in real-time, and amend interim results, thus fostering a collaborative environment between humans and AI that is both flexible and accurate. To ensure high levels of reliability and precision, GenFlow 2.0 independently taps into extensive knowledge repositories, including Baidu Scholar's collection of 680 million peer-reviewed articles, Baidu Wenku's 1.4 billion professional documents, and files approved by users from Netdisk, employing retrieval-augmented generation along with multi-agent cross-validation to significantly reduce the risk of inaccuracies. Additionally, the platform accommodates a diverse range of multimodal outputs, which encompass various forms of content creation such as copywriting, visual design, slide presentation generation, research documentation, animations, and coding, thereby catering to a broad spectrum of user needs. With its advanced capabilities, GenFlow 2.0 stands out as a comprehensive solution for those seeking to leverage AI in a multitude of professional domains.
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