User Interviews Integrations

Shift puts you in control of your browser. Arrange apps, bars, and controls exactly where you want them, building a personalized workspace that works around you — not the other way around. Connect over 1,500 web apps, jump between dedicated Spaces for work, side hustles, and personal browsing, and manage multiple accounts without ever logging in and out. As a pioneer in carbon-neutral browsing, Shift is committed to rethinking what a browser can be — for the people who use it and the world they live in. Started in Victoria, British Columbia in 2016, Shift is a Certified B Corp and proud member of the Redbrick portfolio. What you can do with Shift: - Build your browser: Design a layout tailored to how you use the internet. - Create Spaces: Keep work, side hustles, and passion projects in their own lane. - Integrate Apps: Bring your favorite web apps together in one place. - Templates: Pick from 6 ready-made layouts to get started fast. - Shift AI: A built-in AI assistant that helps you get more done across every tab and app.

Optimal is the go-to platform for modern product and design teams that need to scale user research and testing quickly, reliably, and without friction. Designed for speed and impact, Optimal combines intuitive, AI-powered tools with research best practices to help you uncover what users need and drive smarter decisions, faster. From product managers and designers to UX researchers and marketers, teams use Optimal to conduct card sorting, tree testing, first-click testing, surveys, and prototype validation – all in one seamless platform. No specialized research background required. AI-driven synthesis turns feedback into clear, actionable insights, while built-in participant recruitment and guided study flows accelerate everything from idea validation to UX optimization. Whether you're testing early concepts or refining live products, Optimal helps reduce risk and align teams with evidence. Trusted by leading global brands like Netflix, Apple, and Workday, Optimal scales across roles and departments while maintaining quality. It’s built to make it easier for everyone to uncover user needs and confidently shape digital experiences that work. Use Optimal to discover friction, validate ideas, improve accessibility, and make insight-driven decisions that move the business forward.

Elevate your product experience by moving past mere analytics and harnessing user insights quickly. Gather valuable feedback from targeted user groups by analyzing their traits and interactions within your product. Utilize the comprehensive Sprig platform to gain a deeper understanding of user perspectives throughout the entire product development lifecycle. Capture video snippets of user sessions coupled with their real-time feedback within the product interface. Proactively address and resolve pain points in crucial user pathways before they escalate into significant issues. Discover the preferences and dislikes of your most engaged users, as well as their suggestions for future features. Recognize behavioral trends that may contribute to user churn and develop effective strategies to mitigate them. By understanding these dynamics, you can create a more tailored experience that keeps users engaged and satisfied.

Condens is an integrated platform that streamlines user research. It allows teams to store, organize, analyze and share qualitative data in a more efficient manner. It has features like AI-driven analysis and multilingual transcription. It also offers collaborative tools to help transform raw data into actionable insights. Condens, by creating a single point of truth, enhances collaboration and accessibility across teams, promoting informed decisions. Condens' enterprise-ready solutions provide scalability and security, as well as seamless integration with existing workflows. This makes it a valuable tool for organizations looking to improve their research maturity.