Upfort Description
Upfort shield provides layers of cyber security that are proven to reduce the likelihood of ransomware and other cybersecurity incidents. Upfort-powered insurers offer robust coverage and market-leading values with no hassles. Catch dangerous links used to steal data, download malicious software and compromise security. Warn users of suspicious financial requests or scams before transferring funds. Impersonation attempts are often used to trick users into taking unauthorised actions. Upfort's AI-powered solutions are an effective way to add a layer of protection, whether you're just starting out on your security journey or already have extensive controls in use.
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Bad Product Management/Support Date: Jul 25 2024
Summary: As a CTO with a CISSP I view this product as a risk to my org based on the nature of the bugs and the direct impact they had to our compliance journey. 100% do not recommend.
Positive: The interface was streamlined, the support team was kind if ineffectual. The trainings were generally well done and easy for our users to complete.
Negative: They have had several bugs that impacted our organization's infosec team and compliance journey. The most notable was one that impacted our SOC2 audit process by retroactively changing user's completion metrics which dropped us out of compliance and put our audit process at risk.
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We ended up in a last minute scramble to solve for this as their team was less than helpful when it came to providing a solution. When presented with other bugs the ability or desire to resolve them was absent, and the ones they did fix often took multiple iterations before the root issue was solved.
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