
Numa is the AI Customer Operations System built for dealerships that are tired of losing revenue and customers to broken processes. Every day, service calls go unanswered, advisors spend their time fielding "where's my car?" instead of selling work, and managers only find out about unhappy customers after the bad review is already posted. Numa fixes this at the infrastructure level that can follow-up with your customers automatically and give visibility into customer satisfaction to your advisors, reps, and managers. Operator answers and routes every inbound call so nothing goes dark. Status Updates proactively reaches out to customers so advisors stop drowning in callbacks. Voice AI books appointments automatically so customers never wait. LiveCSI flags heat cases in real time so managers can intervene before a CSI score takes the hit. Opportunities can proactively reach out on declined services, open recalls, and equity moments. And it all runs through one unified system: one inbox, one shared context. The result: recovered revenue, freed-up advisors, and a customer experience that increases CSI and builds loyalty.
Learn more
Globally, teams in risk, procurement, and compliance are under pressure to manage geopolitical risks and business risks. Third-party risks are impacted by the complexity of domestic and international businesses, as well as complex and diverse regulations. It is crucial that companies proactively manage third-party relationships. This cutting-edge platform, powered by D&B Data Cloud's 520M+ Global Business Records with 2B+ annual updates for third-party risks, is an AI-powered solution that mitigates and monitors counterparty risk on a continual basis. D&B Risk Analytics uses best-in class risk data, including alerts for high-risk purchases and match points of more than a billion. This helps to drive informed decisions. Intelligent workflows allow for quick and thorough screening. Receive alerts on key business indicators.
Learn more
AutoFluent
Discover the highly-rated POS shop management system that offers exceptional customer support starting at just $95 per month, with no long-term commitments required! AutoFluent is a comprehensive software solution tailored for on-premise automotive repair shops, developed by TABS, Inc. The package includes live support at no additional charge. Users can easily look up license plates and VINs, attach or send photos and videos of vehicle inspections through AutoInspect, scan inventory, and monitor mechanic productivity. This system is ideal for both single-location and multi-store automotive repair shops, tire retailers, and warehouses. Additionally, it features multi-store cloud data-sharing capabilities.
AutoFluent seamlessly integrates with parts suppliers, labor guides complete with procedures and diagrams, customer relationship management systems, QuickBooks, and Sage 50. It also offers functionalities for fleet management, preventive maintenance, and much more, while data conversion services are available for user convenience. The software can be utilized across the USA and Canada, making it accessible to a wide range of automotive businesses.
Learn more
NIRA
NIRA Dynamics Automotive Software offers a comprehensive suite of embedded and connected vehicle solutions designed to leverage advanced sensor fusion, vehicle data, and insights from the cloud to improve safety, assist drivers, and facilitate dynamic decision-making in modern vehicles, electric models, and autonomous systems. By utilizing 60 to 200 on-board sensors, the software can generate virtual sensors and intelligent functions that enhance overall vehicle performance and safety through the integration of both in-vehicle and connected data streams, thus bolstering driver assistance and supporting autonomous capabilities, even under challenging conditions. Its extensive range of features includes the Tire Pressure Indicator (TPI), Loose Wheel Indicator, Tire Grip Indicator, Road Surface Conditions assessment, and Road Surface Alerts, all of which convert existing vehicle signals into practical insights without necessitating extra hardware. This approach not only simplifies the vehicle's complexity and minimizes environmental impact but also ensures adherence to industry standards such as AUTOSAR, illustrating the software's commitment to innovation and sustainability while increasing the overall driving experience. Additionally, NIRA Dynamics continues to evolve its offerings by seeking new ways to enhance vehicle intelligence and user safety.
Learn more