
Customer experience shouldn't run on disconnected tools and static scripts. Dialpad Contact Center brings voice, digital channels, and human agents together in a single AI-native platform, built to act — not just record — on every customer interaction.
This is Agentic AI in practice: agents that reason through a problem, take the next step, and drive it to resolution without waiting on a human to intervene. Where legacy systems leave data trapped in silos, Dialpad Contact Center closes that gap, linking voice and data so context travels with the customer instead of getting lost between systems.
The payoff compounds. Dialpad has already generated over 775 million AI recaps, and each new interaction adds to a growing base of operational intelligence — sharper resolution paths, more productive agents, better outcomes quarter over quarter. None of it runs unchecked: Dialpad's Guardian layer keeps AI operations secure and governed, so intelligence scales without sacrificing oversight.
In practice, that means up to 80% of issues get resolved autonomously, freeing your team to focus on the conversations that genuinely need a human. Intelligence works at the edge; people stay at the center of the experience.
And you don't have to take the ROI on faith. Through Dialpad's Proving Ground, enterprises can validate performance and cost savings before rolling out at scale — a far more reliable path than betting on a brittle, rules-based bot.
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SCIKIQ is one of the most innovative AI-native Data & Intelligence platforms for enterprises, built to make enterprise data AI-ready in weeks, not years.
Recognized by Forrester among leading AI-augmented data platforms, NASSCOM League of 10, YourStory Tech30, Inc42 and DataIQ, SCIKIQ is trusted by leading global enterprises across the USA, India, and UAE.
SCIKIQ brings Data Integration, Data Quality, Data Governance, Metadata Management, Data Lineage, Semantic Intelligence, Knowledge Graphs, Conversational Analytics, Generative AI, Data Products and AI Agents together in one unified platform. Unlike traditional data platforms that require enterprises to move or rebuild their technology stack, SCIKIQ works with what you already have. Connect SAP, Salesforce, Oracle, Snowflake, Databricks, AWS, Azure, GCP, data lakes, warehouses and enterprise applications through 200+ pre-built connectors, with no rip-and-replace.
What makes SCIKIQ different is Contextual Intelligence.
SCIKIQ doesn't just connect data; it helps AI understand its business meaning. Its semantic layer combines business terms, KPI definitions, metadata, lineage, ownership, rules, ontologies and relationships to create a trusted foundation for enterprise AI. Business users can talk to their data in natural language, investigate KPIs, discover root causes and generate insights without SQL. Data teams gain enterprise-grade governance, quality, lineage and control. AI teams get trusted, contextual data for building GenAI applications and intelligent AI agents.
Why enterprises choose SCIKIQ
AI-ready in 3–6 weeks | 167+ connectors | 99.9% availability | Multi-cloud | No-code | No vendor lock-in | No replatforming
Proven production deployments across Manufacturing retail, airlines, logistics, BFSI
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Assembler Code Refactoring
Legacy Assembler code can be dense, costly to maintain, and reliant on a shrinking talent pool. But modernization doesn't have to be a painful, high-risk process. We partner with you to make the transition seamless. Rocket® Assembler Code Refactoring™ automatically restructures your complex legacy code into modern languages like COBOL, C, or Java—or structured pseudocode—without changing how your applications behave.
- Eliminate conversion risk: Our fully automated engine uses mathematically guaranteed logic equivalence, so your refactored code performs exactly like the original.
- Accelerate your timeline: Drastically speed up modernization projects with secure, auditable transformations that help prevent costly outages.
- Empower your team: Shift away from relying on hard-to-find specialists and make your core systems easier to maintain for the future.
Transform your legacy systems with total confidence. Contact us to start your secure modernization journey today.
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AWS Transform
AWS Transform is an innovative AI service offered by Amazon Web Services that facilitates the rapid modernization of outdated workloads, particularly those associated with .NET, mainframe systems, and VMware setups. Leveraging AWS's extensive experience in migration and modernization, this service utilizes specialized AI agents to perform a variety of tasks, including assessment, code analysis, dependency mapping, refactoring, decomposition, validation, and planning, all of which can occur simultaneously to enhance the efficiency of large-scale transformations. Teams from different disciplines can work together and oversee modernization projects from start to finish using a collaborative workspace and a natural-language chat interface. According to AWS, AWS Transform can accelerate the porting of .NET applications by up to four times, significantly hasten VMware configuration conversion, and shorten mainframe migration timelines from years to mere months. Furthermore, this service aims to lower costs associated with legacy licensing, infrastructure, and ongoing maintenance, making it a valuable tool for organizations looking to streamline their operations. Overall, AWS Transform appears to be a comprehensive solution that not only simplifies the modernization process but also enhances collaboration among teams.
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