
Customer experience shouldn't run on disconnected tools and static scripts. Dialpad Contact Center brings voice, digital channels, and human agents together in a single AI-native platform, built to act — not just record — on every customer interaction.
This is Agentic AI in practice: agents that reason through a problem, take the next step, and drive it to resolution without waiting on a human to intervene. Where legacy systems leave data trapped in silos, Dialpad Contact Center closes that gap, linking voice and data so context travels with the customer instead of getting lost between systems.
The payoff compounds. Dialpad has already generated over 775 million AI recaps, and each new interaction adds to a growing base of operational intelligence — sharper resolution paths, more productive agents, better outcomes quarter over quarter. None of it runs unchecked: Dialpad's Guardian layer keeps AI operations secure and governed, so intelligence scales without sacrificing oversight.
In practice, that means up to 80% of issues get resolved autonomously, freeing your team to focus on the conversations that genuinely need a human. Intelligence works at the edge; people stay at the center of the experience.
And you don't have to take the ROI on faith. Through Dialpad's Proving Ground, enterprises can validate performance and cost savings before rolling out at scale — a far more reliable path than betting on a brittle, rules-based bot.
Learn more

SCIKIQ is one of the most innovative AI-native Data & Intelligence platforms for enterprises, built to make enterprise data AI-ready in weeks, not years.
Recognized by Forrester among leading AI-augmented data platforms, NASSCOM League of 10, YourStory Tech30, Inc42 and DataIQ, SCIKIQ is trusted by leading global enterprises across the USA, India, and UAE.
SCIKIQ brings Data Integration, Data Quality, Data Governance, Metadata Management, Data Lineage, Semantic Intelligence, Knowledge Graphs, Conversational Analytics, Generative AI, Data Products and AI Agents together in one unified platform. Unlike traditional data platforms that require enterprises to move or rebuild their technology stack, SCIKIQ works with what you already have. Connect SAP, Salesforce, Oracle, Snowflake, Databricks, AWS, Azure, GCP, data lakes, warehouses and enterprise applications through 200+ pre-built connectors, with no rip-and-replace.
What makes SCIKIQ different is Contextual Intelligence.
SCIKIQ doesn't just connect data; it helps AI understand its business meaning. Its semantic layer combines business terms, KPI definitions, metadata, lineage, ownership, rules, ontologies and relationships to create a trusted foundation for enterprise AI. Business users can talk to their data in natural language, investigate KPIs, discover root causes and generate insights without SQL. Data teams gain enterprise-grade governance, quality, lineage and control. AI teams get trusted, contextual data for building GenAI applications and intelligent AI agents.
Why enterprises choose SCIKIQ
AI-ready in 3–6 weeks | 167+ connectors | 99.9% availability | Multi-cloud | No-code | No vendor lock-in | No replatforming
Proven production deployments across Manufacturing retail, airlines, logistics, BFSI
Learn more
Amazon Q Developer
Amazon Q Developer is an advanced AI assistant built for professional developers, combining coding intelligence with deep AWS expertise. It’s designed to handle every stage of development—from writing and refactoring code to performing upgrades and automating documentation. Integrated with major IDEs and the AWS Management Console, it empowers developers to code faster and operate smarter using secure, context-aware assistance. Its agentic automation can autonomously implement features, test applications, and perform large-scale migrations like .NET to Linux or Java 8 to Java 17 in minutes. Developers can chat directly with Amazon Q inside Slack, Microsoft Teams, GitHub, and GitLab, where it provides architectural recommendations and incident resolution guidance. The tool also supports CLI autocompletions and AWS resource management to streamline workflows from the terminal to the cloud. Offering enterprise-grade access controls and IAM integration, it ensures that organizational data and permissions remain protected. Available on the AWS Free Tier, Amazon Q Developer enables up to 50 monthly AI interactions and 1,000 lines of code transformation at no cost, helping teams start building smarter right away.
Learn more
Capitol
Capitol serves as an advanced AI platform specifically crafted for high-stakes enterprises that are governed by regulations, enabling them to transform expert insights and confidential information into reliable solutions for crucial decisions. It ensures that all data remains secure within the organization's infrastructure while delivering results that are both traceable and auditable, ready for implementation in just moments rather than taking weeks. By leveraging sovereign agentic search and automated intelligence synthesis, Capitol effectively translates enterprise knowledge into actionable outcomes, offering an extensive range of customizable artifacts. Its research engine is meticulously designed to operate exclusively with the organization’s proprietary data, while the synthesis layer automatically generates comprehensive reports, briefs, and customized documents from both structured and unstructured information. Furthermore, it adeptly produces and condenses content in various formats, integrating internal and external resources to convert proprietary intelligence into valuable tools such as presentations, spreadsheets, software code, and audio files, thereby enhancing the organization's decision-making capabilities. Such features empower organizations to make informed choices rapidly and confidently, reinforcing their strategic advantage in the market.
Learn more