Tungsten Communications Manager Description
Tungsten Communications Manager is ideal for any outbound communication, including contracts, proposals and insurance documents. It puts your line of business managers in charge of their correspondence. Documents can be delivered via e-mail, digital or social channels with minimal IT involvement. This solution is a key component of your digital workflow transformation initiatives. Automate workflows, standardize business processes for customers and integrate seamlessly with legacy systems and core enterprise apps. Deliver personalized, rich-content communications by leveraging data and preferences in order to maximize cross- and upsell opportunities. Create and manage tailored communication with a single platform which gathers data from multiple sources, saving time and increasing efficiency.
Tungsten Communications Manager Alternatives
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Operating clunky, on-premise systems of contact centers is time-consuming and costly. Local Measure's Engage For Amazon Connect is helping contact centers cater to the modern consumer's needs.
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THE INFOBIP ADVANTAGE
(1) Personalized omnichannel customer connections
Achieve deeper customer engagement across the widest selection of local and global channels, including: SMS, RCS, WhatsApp, voice, video, email and the most popular chat apps.
(2) Global reach, local presence
Our 60+ offices around the world allow us to react faster. We provide 24/7 customer support, technical solutions in-line with needs and local requirements — based on proven best practices.
(3) Full stack customer engagement
Deliver better outcomes for your business by enhancing your communications with fully integrated contact center, marketing automation, and chatbot building solutions informed by our customer data platform.
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Integrations
Company Details
Company:
Tungsten Automation
Year Founded:
1985
Headquarters:
United States
Website:
www.tungstenautomation.com/products/communications-manager
Media
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Product Details
Platforms
SaaS
Windows
Type of Training
Documentation
Live Online
In Person
Customer Support
Phone Support
24/7 Live Support
Online
Tungsten Communications Manager Features and Options
Customer Engagement Software
Analytics
Churn Management
Communication Management
Community Management
Content Syndication
Feedback Collection
Gamification
Live Chat
Video Content
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