TruckMaster EnVision Reviews

Summary: We have been a user of this software since 2000 and it is a very stable system and easy to use. It is very customizable to our operations.

Positive: The software is very stable, Customizable and Integrates with anything, Support is great and timely.

Negative: Nothing bad to say. They have been a great partner.

Summary: As a TruckMaster customer for over 20 plus years we continue to be satisfied with their ability to continuously offer outstanding customer service and to offer support for our growing needs. EnVision is our latest software upgrade after many years of using TruckMaster 2000 and we can not recommend a better experience at a better price point.

Positive: EnVision helps keep our company running efficiently by keeping us on task with its accounting, invoicing, settlement, and record keeping abilities. The customer service is top notch and will go above and beyond to help you solve any issue that may arise. The ability to customize the EnVision software to your personal preferences is what really makes it stand out against its competitors.

Negative: So far we have no complaints with the EnVision upgrade.

Summary: The services we offer as a 4PL and logistics consultant are very complicated and are tailored to our customers, so we needed a software able to match those needs. TruckMaster is often able to help in both finding those solutions and adjusting and customizing the system to perform the process to any problem or software request.

Positive: It is the only software I have used that is able to ride one order on multiple trucks and on multiple carriers, all using the same single order in the system while tracking the economics of that order's revenue and expense, as well as and each loads revenue and expense appropriately and correctly.

It is also able to handle multiple customer's orders, with various billing requirements moving on the same load while keeping track of each's customer's orders appropriate expense.

The automation that is available to be set up in the system will allow one user to handle a larger workload of orders and loads by performing many of the steps and tasks in managing an account for you. Confirmation of receipts of orders, auto tendering and auto carrier selection based on rates and order details, appointment request emails, confirmation of delivery, can all be set to be handled by the system as well as Pop Message reminders can all be set to appear at key moments during use of the software.

Most portions of the software are customizable upon request, where other systems are often not available to have anything changed and are out of the box as is only.

Negative: At times the software can be frustrating for the user if they are utilizing all of its functions and automation fully, due to the complex capabilities of the system it does take some time and training to learn how to utilize those capabilities and automation properly, however the end result and processes it will perform for you once all set are well worth the larger learning curve in the long run.