RouteGenie is non-emergency medical transportation software for operations running 25 to 500+ vehicles. It combines NEMT scheduling software and route optimization with native multiload, real-time NEMT dispatch software, Medicaid and broker billing with CMS 1500 and claim scrubbing, and fleet compliance in one single-tenant platform. Multi-site operators run every location in one instance with role-based access and a full audit trail on every trip change. ImportGenie automates trip intake and status return across 28 live broker and payer integrations, including ModivCare, MTM, Veyo, Verida, SafeRide Health, Alivi, New York MAS, Uber Health and transit authorities. Subcontractor vehicles are visible on the same live map as owned fleet. SAML2 SSO (Entra ID, Okta, OneLogin, Google Workspace), SOC 2 Type 1, open REST API, iOS and Android driver apps, passenger app, and a payer and facility portal. Flat per-vehicle pricing with unlimited trips and unlimited users. 600+ fleets, 20,000+ vehicles, ~50,000 trips daily.
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The Operator Tool that Does It All. Manage more rides in a shorter time It's not a secret. It's software. Instant Booking & Payment Book rides instantly and get paid instantly. You'll love it, and your customers will love it. Smart Dispatch Keep your passengers and drivers on the same page with new technology. Automated Sales Don't forget. Automated Sales allows you to follow up on deals and quotes without ever having to press a button. Get more rides with free leads Simply put, more money in your pockets. Your business will grow. Increase your revenue by booking and dispatching more rides from one place. Reduce time and save time. Automate your marketing and sales efforts. Happy Customers Deliver the best customer experience possible to every customer.
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NovusMED
The ecosystem of NovusMED includes a call center, administrative applications, driver applications, client/clinic booking apps, and more. NovusMED is a platform of choice for medical transportation services. It includes configurations for brokerages, providers, seniors, community and home health programs. Manage calls and patient data accurately. Monitor performance in real-time and adjust capacity to meet changing service demand. Manage will calls in real-time, as well as confirmation calls and recurring trips/standing order. Improved mileage calculators and cost calculators for managing multiple contractors, funding sources, multiple providers, and volunteer drivers programs. Credential management for drivers and vehicles. Manage subcontractor outsourcers with provider mobile, bidders for trips, and trip offers. You can see the nearest vehicle and make immediate bookings.
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FleetFlow
FleetFlow is a comprehensive software solution designed for the management of fleet and dispatch operations in sectors such as taxi services, non-emergency medical transport, shuttles, school transport, and various passenger services. The platform features a web-based dashboard alongside dedicated applications for both drivers and passengers, facilitating the management of bookings and trip logistics effectively. Dispatchers have the capability to monitor vehicles and ongoing trips in real-time on a live map, allowing them to assign rides, track status updates, and coordinate across multiple branches seamlessly. Users can opt for manual dispatching while larger fleets benefit from automated driver assignment features. The tools available for drivers enhance their experience by providing support for assigned rides, navigation assistance, and real-time status updates, while passengers can utilize the app to request rides, receive fare estimates, make payments, and access trip updates. Furthermore, FleetFlow also oversees the management of vehicle and driver records, payment processing, invoicing, and operational reporting. The system integrates smoothly with location services from Google Maps, payment processing through Stripe, and SMS notifications via Twilio. Pricing plans are determined by the size of the fleet and may offer options for customized branding on apps and advanced analytics features for deeper insights. This all-in-one solution aims to streamline operations and enhance the efficiency of transportation service providers.
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