The ecosystem of NovusMED includes a call center, administrative applications, driver applications, client/clinic booking apps, and more. NovusMED is a platform of choice for medical transportation services. It includes configurations for brokerages, providers, seniors, community and home health programs. Manage calls and patient data accurately. Monitor performance in real-time and adjust capacity to meet changing service demand. Manage will calls in real-time, as well as confirmation calls and recurring trips/standing order. Improved mileage calculators and cost calculators for managing multiple contractors, funding sources, multiple providers, and volunteer drivers programs. Credential management for drivers and vehicles. Manage subcontractor outsourcers with provider mobile, bidders for trips, and trip offers. You can see the nearest vehicle and make immediate bookings.
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Everything you need in your NEMT program. RouteGenie reduces your costs by creating the most efficient schedule every day based on your vehicles' capacity. RouteGenie customers experience a 10%-20% reduction in vehicle miles and vehicles on the road. Every day brings new trip changes: no shows, driver calls offs, vehicle breakdowns, and new trips. DispatchGenie automatically adjusts in real time, making dispatching decisions and even mutiloading trips. Transportation providers can source trips from many different sources. It is crucial to bring all these information together in one place. ImportGenie provides best-in-class real-time integrations that allow information to flow seamlessly into your systems. BillingGenie makes it easy to generate all your billing, which helps you to maintain your business' financial health. This includes broker billing and CMS 1500 forms.
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TraceItUp
TraceItUp enhances customer satisfaction remarkably while streamlining fleet management, optimizing kitchen operations, and facilitating dispatch processes. Effortlessly monitor your drivers' locations and estimated times of arrival, organize your kitchen workflows, and send out orders seamlessly. Clients can keep track of their deliveries without needing to download an app, providing valuable feedback in the process. Say goodbye to the frustration of "where is my order?" inquiries from customers, as you eliminate the need for phone calls, location sharing, and driver text messages. Collect payments easily and efficiently without requiring receipts. With just one touch, drivers can map out their routes, contact customers, and find their destinations. Gain access to a comprehensive report showcasing sales and revenue metrics across various platforms. Obtain in-depth insights into your customers' precise locations with order placement visualized on a heatmap. Effortlessly consolidate all your orders through the TraceItUp web application, allowing you to manage everything from a single page. This unified approach not only elevates customer satisfaction but also fosters long-term loyalty. With your delivery data readily accessible, you can make informed decisions to enhance your service further.
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TraceLoad
Transport companies that own or lease their vehicles can offer load owners the ability to monitor and track their shipments. These delivery services cater to both individual customers and businesses alike. Does your online store employ delivery personnel? Your clients are likely to appreciate the ability to observe their orders as they are en route. TraceLoad enables real-time tracking of fleet movements without the need for costly and complex GPS systems; all that is required is for the driver to use an Android mobile device with internet access. Additionally, TraceLoad retains a comprehensive history of fleet activities. This historical data allows users to follow a vehicle's journey, including details such as average speed, locations of stops, unloading points, and total distance traveled for any given day. Furthermore, TraceLoad is capable of tracing routes even when offline; should the internet connection be interrupted, all vehicle movement information will still be accessible in the system's history. This feature ensures that users can have a complete understanding of their delivery logistics at all times.
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