Easy to use, award-winning Help Desk software for service teams that need to do more with less. Simplisys Service Desk provides flexible solutions for support teams of any size.
- Manage multiple data channels with one interface
Roles-based access to tickets
- Email integration that creates and acknowledges tickets automatically.
- Features rich reporting tool and dynamic dashboards.
- Roles based Customer Portal
- Simple to use business rules and workflows to drive automated processes.
- API's for integration with third party software.
We offer unparalleled support and market-leading service. Don't waste your time looking through thousands of documents online. Give us a call.
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Streamline Waste Operations with DOP Software
DOP Software is a user-friendly, dynamic solution designed for the waste industry.
Boost efficiency, speed up accounts receivables, optimize routes, and grow your customer base.
Built to evolve with your business, offering all-inclusive features, ongoing updates, and cloud services.
Suitable for businesses of any size or stage, DOP Software simplifies waste management.
Make your operations smoother and more productive with DOP Software.
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Merlin Software
Fractional Ownership & Timeshare Management Platform
Merlin is purpose-built for vacation ownership clubs, fractional resorts, timeshare operations, and HOA communities. Unlike generic hotel PMS platforms, Merlin handles the operational complexity of fractional ownership natively.
Key Capabilities:
• Fractional Allocation: Points systems, banking/borrowing, fixed/floating weeks, and split-week logic.
• Owner Management: Centralized profiles, usage rights enforcement, and multi-tier ownership structures.
• Reservation Engine: Owner self-service booking portal, rental guest management, and inventory distribution.
• HOA Billing: Automated maintenance fee calculations, owner statements, and payment reconciliation.
• Owner Portal: Self-service reservations, account access, and document management.
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Magna Timeshare Software
Magna's Timeshare Software is a comprehensive workflow application designed for seamless integration among various modules, effectively optimizing resort management and operations. It caters specifically to timeshare and vacation club sales, as well as mixed sales environments, providing a structured framework for staff to navigate the sales process with ease. With real-time Key Performance Indicator reports, you can ensure adherence to your goals and objectives. This software enhances the efficiency of executives, project directors, sales managers, telemarketers, and other vital personnel, streamlining their tasks to promote higher productivity and reduced stress levels, ultimately leading to increased profitability. Additionally, OPCs have the capability to book tours either by contacting the control room or directly through the software interface, which simplifies the process further. The system also generates confirmation letters through printing or email, tracks solicitation performance effectively, and provides detailed reports on sales metrics, including closing ratios and guest volume for individual solicitors. Overall, Magna's Timeshare Software serves as a vital tool for improving operational efficiency and driving sales success within the resort industry.
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