TheFork Description

Looking to boost your restaurant's income and streamline operations? Explore our innovative solutions designed to enhance your visibility, elevate reservations during slower times, and provide you with an exceptionally efficient customer management system along with a seating plan. TheFork stands as the leading platform for restaurant discovery and reservations, operating in 13 countries worldwide! You can now create a personalized page at no cost, accessible on all devices. This model ensures a mutually beneficial arrangement for your dining establishment. Consider introducing special promotions or joining our YUMS loyalty program and events to drive bookings during off-peak times. Minimize no-show rates by utilizing TheFork's features, which include automatic confirmation messages via email and SMS, a guest reliability score, and credit card pre-authorization. For over 14 years, TheFork has collaborated with nearly 60,000 restaurants to help them thrive, offering free training sessions, expert guidance, and dedicated customer support tailored to their needs. By leveraging these resources, your restaurant can achieve greater success and attract a loyal customer base.

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Yelp Guest Manager is an all-encompassing platform aimed at simplifying the operations of restaurants and hospitality venues, significantly improving the guest journey from the moment of booking to the time they are seated. By integrating sophisticated waitlist management, online reservations, and effective communication tools, it enables establishments to adeptly oversee guest traffic and shorten wait times. With functionalities such as instant updates on table availability, customizable booking options, and automated notifications, it facilitates optimal seating arrangements while reducing occurrences of no-shows. Furthermore, Yelp Guest Manager connects with Yelp’s extensive user community, allowing businesses to draw in more patrons through effortless online booking. Beyond enhancing operational productivity, it also provides valuable insights into customer preferences and feedback, equipping businesses to offer outstanding service and foster enduring relationships with their clientele. Ultimately, this platform serves as a vital resource for businesses looking to thrive in a competitive market, ensuring they can meet and exceed guest expectations consistently.
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Integrations

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Reviews - 1 Verified Review

Total
ease
features
design
support
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Company Details

Company:
Tripadvisor
Year Founded:
2000
Headquarters:
United States
Website:
www.theforkmanager.com/en-gb

Media

TheFork Screenshot 1
TheFork Screenshot 1 TheFork Screenshot 2 TheFork Screenshot 3
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Product Details

Platforms
Web-Based
iPhone App
iPad App
Android App
Types of Training
Training Docs
Customer Support
Business Hours
Online Support

TheFork Features and Options

Restaurant Reservations Software

Capacity Monitoring
Custom Reservation Inventory
Deposits / Prepayment Processing
Email Marketing
Facebook Reservations
Feedback Management
Guest Data
Guest Notifications
Mobile App Booking
Online / Website Reservations
Reminders
Reporting / Analytics
Seat / Table Optimization
Text/SMS Communications
Waitlist Management

TheFork User Reviews

Write a Review
  • Name: James H.
    Job Title: Hotel manager
    Length of product use: Less than 6 months
    Used How Often?: Daily
    Role: User
    Organization Size: 500 - 999
    Features
    Design
    Ease
    Pricing
    Support
    Likelihood to Recommend to Others
    1 2 3 4 5 6 7 8 9 10

    Censorship of staff being bullied

    Edited: May 03 2023

    Summary: Unhappy with this biased service, it's unfair to customers and staff.

    When I complained they just said read terms and conditions and told me to not reply.

    Positive: Not sure.
    Can't think of anything positive.
    Only negative things come to mind.
    It's a pity they censor your reviews.

    Negative: I gave a genuine review about staff being bullied all night. TheFork told me this review breached the terms and conditions....

    Read More...
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