The Business Edge Description

Computer Insights, Inc. presents The Business Edge, an ERP software solution specifically designed for distributors of fasteners and industrial supplies, enabling them to achieve more efficiency with fewer resources. This specialized focus on the fastener industry sets The Business Edge apart from other systems. It serves a wide range of companies in the United States and Canada, from small teams of four to larger organizations with over 500 employees. The software includes an array of features, such as a wireless warehouse management system, seamless CRM integration, simplified sales tax calculations via Avalara, optimized shipping processes through ShipEngine, facilitation of ISO audits, and automation of various workflows. Additionally, it automatically verifies package quantities, availability, and pricing at the point of purchase order entry, allowing for streamlined operations. Users can electronically submit validated purchase orders, eliminating the need for duplicate data entry. Furthermore, the system offers advanced searching capabilities through suppliers' line cards using unique product trees, providing inquiries that help users check pricing and availability from their suppliers efficiently. Ultimately, The Business Edge enhances productivity and accuracy for businesses in the fastener distribution sector.

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Pricing

Pricing Starts At:
$10000
Pricing Information:
The Business Edge is sold as a complete system: a one-time up-front investment that includes every module selected at purchase, plus evergreen maintenance. Maintenance covers every upgrade and unlimited support — phone, email, Slack, and Zoom. Additional modules can be added at any time as your business grows. All training is included at no additional charge: initial implementation, refresher, new-employee, and advanced features. Contact Computer Insights, Inc. for a quote tailored to your company.

Integrations

API:
Yes, The Business Edge has an API
View Integrations

Reviews - 3 Verified Reviews

Total
ease
features
design
support
See More Reviews Write a Review

Company Details

Company:
Computer Insights
Year Founded:
1981
Headquarters:
United States
Website:
www.ci-inc.com/info/
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Media

The Business Edge Screenshot 1
The Business Edge Screenshot 1
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Product Details

Platforms
Web-Based
Linux
iPhone App
iPad App
Android App
On-Premises
Types of Training
Training Docs
Live Training (Online)
Webinars
In Person
Training Videos
Customer Support
Business Hours
Live Rep (24/7)
Online Support

The Business Edge Features and Options

Distribution Software

Barcoding / RFID
Import / Export Management
Inventory Management
Order Management
Purchasing
Returns Management
Sales Forecasting
Shipping Management
Warehouse Management

The Business Edge Lists

The Business Edge User Reviews

Write a Review
  • Name: Linda T.
    Job Title: Vice President
    Length of product use: 2+ Years
    Used How Often?: Daily
    Role: User
    Organization Size: 100 - 499
    Features
    Design
    Ease
    Pricing
    Support
    Likelihood to Recommend to Others
    1 2 3 4 5 6 7 8 9 10

    Vice President

    Date: Aug 04 2026

    Summary: We've been with The Business Edge for over 15 years. I love the fact that the developers are constantly making new features and new functionally as business in general changes all the time.

    Positive: Ease of utilizing the keyboard navigation and shortcuts makes the system user friendly. This ERP system encompasses every aspect of our business from Distribution, to Manufacturing, Quality, MRP, Certifications, payment solutions etc. Everything is integrated in 1 solution. No 3rd party add-ons.

    Negative: As with any software there can be areas you don't care for. Everything is usable and consistent.

    Read More...
    The Business Edge Company Response
    Date: Aug 04 2026
    Linda, thank you — and thank you for more than 15 years with us. I'm especially glad the keyboard navigation still earns its keep; we build for people who live in the system all day, and speed at the keys matters more than screenshots ever show. The steady stream of new features you mentioned comes largely from clients telling us what the fastener industry needs next, so please keep those ideas coming. — Dennis Cowhey, President, Computer Insights, Inc.
  • Name: Eric S.
    Job Title: Chief Purchasing Officer
    Length of product use: 2+ Years
    Used How Often?: Daily
    Role: User
    Organization Size: 26 - 99
    Features
    Design
    Ease
    Pricing
    Support
    Likelihood to Recommend to Others
    1 2 3 4 5 6 7 8 9 10

    Great Software!

    Date: Aug 04 2026

    Summary: The learning curve is very low and that's great when bringing on a new team member. I was really against replacing FASPAC to be honest, but TBE won me over rapidly and now I sing its praises far and wide.

    Positive: It is feature packed and if you want to do something, it's probably there somewhere. It is relatively bug-free, which compared to some other products is critical. It lets us get the information we need quickly and accurately. That means we can focus on selling. You can export almost anything to Excel to make reports; I love that part. Their support team is readily available and I like that also. It's really customizable and you can turn on/off different fields, boxes, and re-order layouts too. It's even got themes.

    Negative: My biggest complaint, personally believe it or not, is if you're a really fast typist (I'm over 100wpm) sometimes on a new screen it'll miss the first one or two characters. Most users will never experience this. It is not the fault of the software but the framework. The biggest universal dislike here is that it can't handle negative inventory, which we find mystifying. (We were a FASPAC user before this, and as clunky as it was, it handled it gracefully.)

    Read More...
    The Business Edge Company Response
    Date: Aug 04 2026
    Eric, thank you — "I was against replacing our old system, but TBE won me over" is the sentence every software company hopes to earn, and your honesty about the rough edges makes the rest mean more. On the fast-typist keystroke issue: I have a couple of ideas that may help, including some things worth checking on the workstation side — please call me at (800) 539-1233 and we'll dig into it together. And I hear you on negative inventory; I'd welcome that conversation too, because understanding the workflows behind a request is how features get built here. — Dennis Cowhey, President, Computer Insights, Inc.
  • Name: Matt G.
    Job Title: CEO
    Length of product use: 2+ Years
    Used How Often?: Daily
    Role: User
    Organization Size: 100 - 499
    Features
    Design
    Ease
    Pricing
    Support
    Likelihood to Recommend to Others
    1 2 3 4 5 6 7 8 9 10

    A wonderful solution for a Stocking Fastener Manufacturer

    Date: Aug 04 2026

    Summary: Excellent. The robustness of the program means it rarely goes down, and when it does (and we are a 24/7 operation) it's fixed within 30-45 minutes of reporting the problem. The responsiveness of the family owned company behind The Business Edge is extraordinary.

    Positive: Speed - even with 400,000 SKU's my reports run quickly
    Design - the ease of customization and the ability to put all of your frequently used items in your My Menu
    Export and API's - we have no trouble getting information out into any of our data or custom software products

    Negative: Because there are so many canned reports and different ways to do things it's hard to keep track, and hard to know if you're using the most efficient method to get your work done

    Read More...
    The Business Edge Company Response
    Date: Aug 04 2026
    Matt, thank you — running 400,000 SKUs with reports that still feel quick is exactly the workload we build for, and I'm glad My Menu and the APIs are pulling their weight in your custom tools. Your point about so many ways to do things is fair, and there's a standing answer: refresher and efficiency training is included with your system at no charge, always — call us at (800) 539-1233 and we'll walk your team through the fastest paths for the work you actually do. And "family owned" means a great deal to me personally; my father founded this company in 1981, and the responsiveness you described is the standard he set. — Dennis Cowhey, President, Computer Insights, Inc.
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