CallTrackingMetrics
CallTrackingMetrics is the only SaaS platform that uses call tracking and conversion intelligence to inform contact center automation--resulting in a more personalized customer experience. Find out which marketing campaigns are generating leads or conversions and use that data for automated call flows and to power your contact centre. Our phone, text, online, and live chat tools allow you to unify communications across your organization. CallTrackingMetrics is trusted by more than 100,000 users worldwide to manage communications for their sales, marketing, and service teams.
Call tracking features include reliable dynamic numbers insertion (DNI), for session-level attribution, local and toll-free tracking numbers, and omnichannelattribution across calls, texts and form fills.
Contact center features include a browser-based softphone and smart routing options.
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Fathom
Fathom is the free AI meeting assistant that instantly records, transcribes, and summarizes your Zoom, Meet, or Microsoft Teams meetings so you can focus on the conversations instead of taking notes.
Fathom is an AI-driven meeting assistant that automatically records, transcribes, and summarizes your virtual meetings across platforms like Zoom, Google Meet, and Microsoft Teams. Designed to save time and increase productivity, Fathom generates actionable summaries in under 30 seconds and syncs with your CRM for streamlined follow-ups. The platform's unique features include real-time transcription, meeting highlights, and the ability to share clips, making it ideal for teams looking to improve meeting efficiency and reduce administrative work.
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Otter.ai
Otter is where conversations are. With Otter, your AI-powered assistant, you can create rich notes for interviews, meetings, lectures, and other important voice conversation. The Otter advantage is a benefit for organizations. Otter is trusted by all sizes of teams to transcribe important conversations. Otter 2.0, our shiny new release, offers more functionality to enhance collaboration and productivity. The Teams plan is designed for small and medium-sized businesses as well as teams in larger companies. You can record and review your conversations in real-time. You can search, play, edit, organize and share your conversations on any device. Otter allows you to record conversations on your smartphone or web browser. You can import or sync recordings from other services. Zoom can be integrated. Real-time streaming transcripts are available. Within minutes, rich, searchable notes can be created with text, audio, images and speaker ID. To inform others and stay on the same page, you can share or export voice notes.
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Scribbl
Scribbl's AI meeting note taker is designed to seamlessly capture the essence of your meetings, utilizing advanced AI technology to ensure that you never overlook crucial details and can swiftly revisit significant moments. The experience of taking meeting notes will be transformed forever with Scribbl, which serves as your dedicated AI assistant, ultimately saving you substantial amounts of time. With this tool, you can effortlessly transcribe or record video during any call, allowing you to focus on the discussion without the distraction of manual note-taking. There's no need to worry about privacy, as Scribbl does not deploy intrusive bots to monitor your meetings. After your call concludes, you'll find your meeting notes conveniently displayed in a new tab for easy access. Our cutting-edge meeting transcription AI is unparalleled in the industry. Once the conversation wraps up, the AI note taker summarizes the meeting into an easily digestible collection of topics, enabling you and your team to quickly comprehend the discussions that took place. Your approach to note-taking will never be the same again, as the integration of video, transcripts, and AI empowers you to locate any moment from your call effortlessly. Additionally, sharing these insights with colleagues or external parties is incredibly straightforward, fostering enhanced collaboration and communication across the board.
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