TechCX Description
Many organizations encounter challenges when trying to achieve results with large-scale projects. At IVO, we are convinced that this can be changed for the better. This transformation is possible when a company collaborates with a top-tier technology implementation partner to seamlessly integrate the best technological solutions into their operations. Such collaboration leads to remarkable enhancements in business processes, enabling improved forecasting, planning, and scheduling, which ultimately reduces employee downtime, increases on-time deliveries, and minimizes capital expenditure on management. By focusing on operational efficiency and ensuring customer satisfaction, businesses can enjoy heightened customer loyalty alongside increased profitability. In essence, superior business performance is a reality, thanks to the digital transformation specialists at IVO. Our unparalleled industry expertise in the region positions us as the ideal partner for executing the most effective implementation of Field Service Cloud. In doing so, we not only optimize processes but also foster long-term success for our clients.
TechCX Alternatives
Plexxis Software
PLEXXIS is a subcontractor solution uniting project management, accounting, estimating, takeoff and mobile apps on a single tech stack.
Plexxis also provides 100% in-house implementation and support services and PLAIN LANGUAGE agreements that PROTECT SUBCONTRACTORS FROM;
1) UNFAIR SUBSCRIPTIONS: Lack of transparency of total cost to onboard, and/or misrepresentation of products and services while failing to provide fair options for cancellation.
2) CLOUD CUFFING: When software vendors charge license or subscription fees BEFORE the client is LIVE while also keeping client data hostage in order to extort additional payments.
3) SMOKE STACKING: When software vendors oversell the level of integration of products in a tech stack.
4) OVERAGES: When software vendor provides just service rates and non-committal plan or suggested cost to onboard in a way that sets the client up for change orders
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BlueFolder
Elevate your service management to new heights with BlueFolder, the all-in-one solution designed for field service providers, maintenance teams, and support organizations. Streamline your workflows, enhance customer satisfaction, and boost efficiency with our comprehensive suite of features.
Effortlessly manage work orders through our intuitive interface, ensuring nothing slips through the cracks. With intelligent dispatch and scheduling tools, optimize resource allocation to minimize downtime and maximize productivity. Build lasting customer relationships using our CRM features, keeping track of interactions and service history for personalized service.
Stay connected on the go with our mobile app, enabling real-time collaboration, work order updates, and client communication from anywhere. Take control of assets and equipment and contract management. Simplify financial processes with billing and invoicing features, generating accurate invoices and receiving payments optimizing cash flow to your business.
Gain valuable insights into your business performance through customizable reports and analytics. Make informed decisions and identify areas for improvement. BlueFolder seamlessly integrates with other essential tools.
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opsmanager
Navigating the intricacies of modern business necessitates an optimization strategy that swiftly boosts growth and enhances service quality. The integration of this transformative software allows for seamless execution and deeper insights into operations, while also increasing client satisfaction and driving revenue growth. Operations Management (ops manager) stands out as a premier software solution for managing operations, paving the way for a successful business transformation by simplifying complex tasks and ensuring high-quality service delivery. This innovative software not only transforms your work habits but also helps you maintain focus on your core business objectives, providing the convenience of accessing necessary information from any location at any time. Additionally, it grants you enhanced control and oversight of your entire business ecosystem, facilitating growth and timely achievement of goals. Ultimately, technologies like OPS serve as the essential foundation for businesses aiming to thrive and reach unprecedented levels of success. In a rapidly evolving market, staying ahead requires leveraging such advanced tools to remain competitive and responsive to client needs.
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SMART Software
Software for field service management in every industry. SMART Software works with you to streamline your routes and provide detailed reporting and analysis to help you grow your service business. Our software support team is the best in the industry and includes on-site training. Streamline your business operations and keep all your important customer information in one place. Our inventory management, equipment tracking and time management tools, as well as reporting, will help you increase your bottom line. You can keep track of all aspects related to Service Issues, including ticketing and technician routing, inventory control, and vehicle maintenance. We forecast vault cash differently to any ATM software or processor. ATM SMART is a popular choice for customers who return 20% of their vault cash. SMART offers a powerful, integrated CRM solution that allows you to manage your relationships with customers, vendors, sales prospects, and other business contacts.
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Integrations
No Integrations at this time
Company Details
Company:
IVO
Headquarters:
United States
Website:
ivo.co.nz/tech-cx-the-ideal-customer-experience
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Product Details
Platforms
Web-Based
Types of Training
Training Docs
Live Training (Online)
In Person
Training Videos
Customer Support
Business Hours
Online Support
TechCX Features and Options
Field Service Management Software
Billing & Invoicing
Contact Database
Contract Management
Customer Database
Dispatch Management
Electronic Signature
Inventory Management
Mobile Access
Payment Collection in the Field
Quotes / Estimates
Routing
Scheduling
Service History Tracking
Time Clock
Work Order Management
TechCX User Reviews
Write a Review-
Is good for customer service and fast in communication and easily accessing with nice design and time saving and management keeping
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