Pylon
Pylon is an All-in-one B2B Support Platform for modern B2B businesses.
We provide everything a post-sales team needs, including a ticketing software, B2B omnichannel (Slack Connect and Microsoft Teams), a modern chat widget, a knowledge base, an AI support bot, customer marketing and account management.
Support system for B2B businesses. Support your customers wherever they want and allow multiple support levels. Let AI create support articles based on the resolutions of your issues. Use Triggers to codify workflows and business processes, and create Macros for common responses. Track engagement and broadcast new features, newsletters and more to customers. All customer data can be stored, tracked and organized in a dedicated location. Shared view that gives your stakeholders visibility on their team's current issues.
If you use or want Slack for customer support, we should talk. Our Slack power users average 180+ customer channels
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Notion
An all-encompassing workspace, Notion allows you to write, plan, collaborate, and streamline your organization all in one place. With this single tool, you can achieve everything you need; Notion is designed to be lightweight, speedy, and free from distractions. The interface discreetly disappears the instant you begin typing, allowing you to fully immerse yourself in your work. If you enjoy using keyboard shortcuts, you'll appreciate that all of Notion's functionalities are just a keystroke away, helping you maintain your workflow. You can outline your concepts and easily rearrange them at will, thanks to Notion's innovative editor that aids in organizing your thoughts and daily tasks. Initiate discussions by commenting on any item, and easily tag your colleagues when their input is required. You can enhance productivity across different time zones, enabling you to write more effectively, clarify your thoughts, and maintain organization. If valuable insights often get lost in Slack, Notion serves as your team's enduring repository of knowledge. With the Slack integration, you can seamlessly share updates with your colleagues. Whether you need to display designs from Figma or review financial forecasts from Google Sheets, Notion accommodates all of that and integrates with over 50 other applications, making it the central hub for all your team's collective intelligence. Embrace Notion to optimize collaboration and keep your projects running smoothly.
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Workast
Workast makes it easy for you to track and complete your work. Workast has a 70% completion rate for our customers. Our customers can set up and begin managing projects in less time than other project management apps. Flexible and customizable for any type of project. Workast can be integrated into your existing workflow to facilitate task creation and user adoption. All departments can easily capture all kinds of work, from daily checklists to high-priority tickets to large-scale projects. Workast allows teams to accomplish more work. Workast connects with the apps you love, and more with 1,000 integrations via Zapier.
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TrackingTime
Software that tracks time for freelancers and teams. Keep track of your progress and billable hours. You can organize and assign tasks to your team. You can also manage their access using user permissions. Time cards allow you to keep track of employee attendance, breaks, extra hours, and time off. Online timesheets can be created for productivity, payroll and budgeting. Share professional business reports with clients. Track your time from anywhere, any device, or directly in your favorite project management app like Trello, Trello, Slack, and 30+ other online services.
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